Tech Duality in AI: Shaping the Future of Banking

In this insightful episode with Theo Lau, a FinTech expert and author, on her newly released book 'Banking on Artificial Intelligence' we discuss the inspiration behind the book, the importance of integrating human and artificial intelligence in banking, and the duality of AI's impact on the financial sector.

Theo shares her unique perspective on focusing technology advancements towards augmenting humanity rather than replacing it. We delve into challenges faced by forgotten demographics and small businesses, emphasizing AI's role in creating value and offering personalized financial services. Additionally, the conversation touches upon the head start of larger institutions in implementing AI, and hopes for the future use of AI in the industry.

Theodora Lau https://www.linkedin.com/in/theodoralau/ is the founder of Unconventional Ventures, a public speaker, and an advisor. She is the author of Banking on (Artificial) Intelligence (2025), the co-author of The Metaverse Economy (2023) and Beyond Good (2021), and host of One Vision, a podcast on fintech and innovation. Her monthly column on FinTech Futures explores the intersection of financial services, tech, and humanity. She is named one of American Banker’s Most Influential Women in FinTech in 2023. She is a contributor and commentator for top industry events and publications, including Finovate, American Banker, BBC News, Fintech Times, and The Power 50. Her work has also been published by the Journal of Digital Banking, The Banker, Forbes Technology Councils, MIT Tech Review, and Harvard Business Review.