Forum Playback: What does AI mean for your company?

Everyone wants to know what AI can do, but this week’s panel is more interested in thinking through which tasks should be left to humans.

It features Mirna Arif, general manager for Middle East and Africa Growth Markets at Microsoft; Hossam Seifeldin, executive vice president and chief executive officer of Capgemini Egypt; and Ahmed Heikal, founder and chairman of Qalaa Holdings.

Arif can’t imagine her workday without Copilot, but she’ll never offload a difficult conversation with a team member to an agent. Seifeldin’s teams build agents for clients, yet so far he himself doesn’t delegate work to an agent. And Heikal’s companies use AI in refineries and on farms, but cybersecurity is the part that gives him the greatest grief. 

All three are in conversation with Joseph Marks, EnterpriseAM’s AI + Innovation editor.

Forum Playback is a signature series where we capture conversations hosted as part of our invite-only gatherings, including the annual business forum.

A big thank you to our sponsors: Beltone, Orange, Mashreq, HSBC, eFinance Investment Group, Post for Investment, MNT-Halan, and Klivver.

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