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The retail industry has undergone a radical transformation in recent years, with brands trying to keep up with rapid changes across supply chain, the economy, and consumer behaviour. And it is currently at yet another inflection point, with AI at the heart of this revolution. Delve into the interse…
The role of AI in customer experience has ushered in an era of unprecedented transformation. It enables highly personalised customer interactions, anticipates customer needs and behaviours, and allows for real-time customer support, among many other capabilities. Join CX thought leaders Simon Kriss…
The interconnectedness of our world, while bringing untold conveniences and global opportunities, also opens the door to highly sophisticated cyber threats that can strike at the heart of our personal and professional lives.Uncover the current cybersecurity landscape and explore AI-driven fraud pre…
AI. Everyone is talking about it, and we're all discovering new ways of using it every day. How does the rapid development of AI impact you in the workplace? What should brands bear in mind in the using of AI? Joining us in this episode is Steve Monaghan, who has led the development and implem…
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