INFORMAZIONI SU QUESTO EPISODIO
An expert opinion podcast with John Berry, Senior Advisor. Banks need to constantly innovate in products & channels and transform their way of working. Banks that can build a customer-centric culture will become the banks of the future. Our discussion topics: Challenges faced by banks in customer-centric transformation, Learnings and best practices in delivering exceptional customer experiences, Methodology to implement customer-centric transformation.
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ALTRI EPISODI IN QUESTO PODCAST
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In our expert opinion podcast, Melih Ozgul, Head of Customer Experience and Continuous Improvement at Metro C&C Turkey, had a conversation with our Co-Founder Poyraz Ozkan. While Melih shared his expertise on customer experience process improvements, the conversation also included Metro’s excep…
Aras Bilgen, an expert on human-centric design with global industry experience, scholar and an author with a new book coming out – sign up for updates www.productresearchrules.com/ -, joined our co-founder Poyraz Ozkan and talked about how to make insight generation a habit. If you have any questio…
In this podcast, we discussed how businesses can reveal the value behind the unstructured data. Here are some of our discussion topics:
What to expect and not to expect from text analytics
Challenges organizations face when implementing text analytics
Latest trends and inspiring best practices
Dichiarazione di non responsabilità: Il podcast e la grafica incorporati in questa pagina provengono da Alterna CX, che è di proprietà del suo proprietario e non è affiliato o approvato da Listen Notes, Inc.
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