INFORMAZIONI SU QUESTO EPISODIO
Let’s face it, customer success is full of it.
If you work in CS, you know there’s a lot of fluff and nonsense out there.
But you don’t need any more generic advice about putting the customer first or how to run a QBR.
You need practical, real world tips to help you solve the problems you’re facing right now.
In this podcast, Totango COO and President Jamie Bertasi talks to the top CS leaders in the world about the strategies and tactics they’re using to drive results.
No nonsense, just a practical playbook for delivering net revenue retention, the holy grail of customer growth.
Welcome to CS, No BS. Powered by the team at Totango.
Inglese
Stati Uniti
IN QUESTO EPISODIO
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CERCA TRA GLI EPISODI PASSATI
Cerca gli episodi passati di CS No BS.
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This episode of CS No BS features an interview with Shona Fenner, Sr. Customer Success Operations Manager at PetDesk. Designed with busy veterinary practices in mind, PetDesk streamlines client communication to keep staff happy, patients healthy, and practices profitable.
With more than seven years…
This episode of CS No BS features an interview with Maranda Dziekonski, Chief Customer Officer at Swiftly. Swiftly, the first Connected Transit Platform, helps transit agencies improve their service reliability, passenger information, and operational efficiency.
Maranda is a ground-up builder and …
This episode of CS No BS features an interview with Guy Nirpaz, Founder and CEO at Totango, the fastest-growing, most trusted Customer Success company in the world. Totango started in 2010 when Guy saw an opportunity to use the cloud to process billions of customer signals and make meaning for cust…
This episode of CS No BS features an interview with Brent Cogswell, Head of Customer Success at Schneider Electric. Schneider Electric's purpose is to empower all to make the most of energy and resources, bridging progress and sustainability for all. Brent has 27 years of progressive advancement th…
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