Autonomous vehicles will change the last mile experience forever

Martin is joined by Sir john Timpson, CBE, chairman of The Timpson Group. Sir John talks about some of the history behind the company and how he cultivated an atmosphere of empowerment with his employees to be able to take ownership of their own stores to make more informed decisions with their cus…

Martin is joined again by the consumer panelists. In episode 2, they chat about the evolution of the high street in the UK including some of the recent changes, their hopes and desires for an invigorated high street and discussion around the brand mix that they expect to see from their local shops …

Martin is joined by Oliver Banks, Managing Director of OB & Co advisory and a top 100 global retail influencer. 

Martin launches a new season of the Consumer Focus podcast with a new format. Each episode Martin will be joined by a panel of people to share their insights and experiences of customer centricity, experience and more. In episode 1, Martin and the panel chat about the cost of living crisis and how …