WEBVTT
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Welcome to BOMA's Building Excellence, a CRE podcast series.
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This episode is brought to you by Building Engines.
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I'm your host, Alan Stein.
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Today we're joined by BOMA Fellows Rich McClure, Managing Director at KWP Real Estate
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and Missy Quinn, RPA, LEED Green Associate, and VP of Global Facilities and Real Estate
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Operations at Chubb.
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Rich and Missy, it's great to have you here.
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We've been friends for a long time, and I'm excited to talk to the both of you
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about getting the most out of the BOMA International Conference.
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M: Hey Alan.
R: Thanks for having us, Alan.
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Yeah.
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Absolutely. Let’s get started with a quick
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game of rapid fire.
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Are you guys ready?
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Ready.
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Do it.
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Missy, do you remember your first purchase that you made with your first real paycheck?
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Ooh, I do.
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Um, I remember buying a brown leather jacket.
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And um I'm not gonna lie guys, I thought it was very snazzy.
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I think back on that jacket and probably wouldn't look at it twice in a store today.
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But that was my first purchase.
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I actually think mine was the red Michael Jackson jacket from Thriller so
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No kidding, Thriller?
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Which I don't still have.
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Which I don't still have, thank God.
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Rich, what's the one app you would never delete from your phone?
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So you know again, I know when you guys probably look at me, you say I'm an influencer.
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Not me.
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I'm not a social media guy.
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Um you know, I'd be nothing without my contacts.
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But I will tell you there's another one that you know is sticking with me right now.
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Chat GPT.
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Yes, very important.
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Very important in guiding what we do both in business and personally nowadays.
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Yeah, for sure.
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I need any intelligence
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I can get.
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Missy, if you could have dinner with any historical figure, who are you sitting down with?
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Ooh, that's a great question.
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Um so I'm not sure she constitutes as being historical, but I would pick Princess Diana.
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Would love to just hear from her like the real story.
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The real story.
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Yeah, that makes a lot of sense.
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Rich guilty pleasure snack?
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Ooh.
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So I would say my go-to snack is usually cashews
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but if you're talking about guilty pleasures
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I'm going to say Reese's peanut butter cups.
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All right, Missy, how about you?
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I'm a Snickers girl.
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I would say that and potato-
and potato chips are a close second.
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I love it.
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I love it.
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Well we all know I'm a huge karaoke fan and
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you know, if I were gonna go to my go to karaoke it'd be anything Johnny Cash, probably Folsom Prism Blues.
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But what about what about you, Missy?
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Go to karaoke song?
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Yeah, um I've been known to get up on stage and sing a little ACDC Shook Me All Night Long.
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You know, I have no fear of doing it, so
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it's not painless for the audience,
but for me it is.
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I love it.
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I love it.
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I love it.
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Rich, how about you?
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Um, you know, I would say nobody really wants to hear this voice,
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but if I were to lose a bet, you know
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it would probably be Brown Eyed Girl by Van Morrison or Sweet Caroline.
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Two classics for a karaoke.
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I love it.
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I love it.
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I love it.
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Okay, let's get into our topic for the day.
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Between the three of us, I'm sure we've attended over a hundred BOMA International
Conferences
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in the last 25 years plus.
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Which one or ones stand out the as most memorable to the two of you?
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Missy, how about we'll start with you?
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Yeah, that's a great question.
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Um, not sure I could just pick one.
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Maybe get it down to three.
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Um, I would say LA for sure.
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LA was a great conference.
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Philadelphia in 2024.
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Definitely one of my favorites.
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Um, likely because I was involved in in planning it and just watching
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the labor of love from our team
go into it was amazing.
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But my top one I think has to be Seattle.
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And you know why.
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Yeah, we'll get into that.
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We'll get into that a little today-
a little later today.
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Rich, how 'bout you?
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So, you know, I again that's a kind of a tough question, you know, very much like Missy.
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There's so many of 'em and they all have, you know,
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different aspects to them that kind of resonate.
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But Seattle, definitely one of them.
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San Diego, you know, the gas lamp district and having
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you know, some fun times there after hours.
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Um, love Nashville.
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Yeah.
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Always great when we're in Nashville.
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Yeah.
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Yeah.
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Who doesn’t love--
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But I’d be you know remiss if I didn't say Philly.
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Yeah.
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Of course, of course.
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Well, for me, it's actually the one that I didn't attend in 2020--
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in 2002 in Toronto because of the birth of my first child.
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So, but aside from that, I'm proud to say that Long Beach will have
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been- will be 28 of the last 29 years that I've been in attendance
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at the BOMA International Conference.
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So yeah.
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You know, Alan, I think that was a very wise decision on your part
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to forego the conference that year.
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Agree.
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Agree.
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Thanks, Missy.
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Alright, now let's take it to the value of attending the conference,
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the BOMA International Conference.
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Missy, why do you make it a point to attend the BOMA International Conference and Expo
every year?
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You know, Alan, I think um it's what I've gotten out of it, really, right?
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I think you know there's no other organization that puts that many
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professional real estate people in the same room over that, you know, course of a weekend.
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Look, I think the breakout sessions are always focused on what's relevant,
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what helps us improve our operations. The networking, unsurpassed.
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Right?
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Being able to just meet people that maybe you speak to
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on a regular basis, on a phone call,
but yet then you get to have a face-to-face with them.
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And then you know there's always a reconnecting with I'll call them old BOMA friends, right?
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But I think yeah, for all those reasons I love to attend the conference.
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Yeah.
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Rich, anything you'd add to that?
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Um, you know, I think, you know, as I think about my situation,
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you know, we must always be learning, right?
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You know, static is not an option.
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You know, we can't live in a bubble and expect to succeed.
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Client expectations are high and we need to be innovative and demonstrate our value.
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You know, this could be finding a solution for raising revenue,
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controlling expenses, and BOMA conference always offers a solid vehicle to do that.
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Yeah.
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So Rich, when you look at the current environment we're in, in today's world,
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why is the BOMA International Conference the one event that people must attend for those in the CRE
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industry?
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That's a good question, Alan.
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you know, and I would say, you know, in today's world, we're all expected to do more with less.
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You know, we need to demonstrate our value to our clients.
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And you know, we all have different needs and
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you know, whether it's simply you know
reinforcing the basics
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or adding to our arsenal of knowledge, or you know,
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simply making connections with folks
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that are dealing with some of the same challenges that we're dealing with
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you know, in our day-to-day life.
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That's why it's the one thing that you must attend.
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Yeah.
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I would agree with that.
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I'll add one issue or one observation on my part.
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You know, it's the best of the best in a room.
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I don't know how-- what more you you could want.
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Yeah, that's a good way to put that.
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Yeah.
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Missy, so along those lines, you know, you've got the best of the best in the commercial real estate industry.
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Um, yeah, I call them the SMEs, the subject matter experts.
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What in your opinion, when you attend the conference, what are the can't miss
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sessions or events that you really just every year make it a point to it to attend?
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Yeah, sure.
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Um, I think, you know, I love the Women in [CRE] Breakfast segment for sure.
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Always a wonderful speaker and great content that I get out of that.
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I might be maybe the only person that likes the,
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and I don't even mind the length, of the
government affairs committee meeting.
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And there's some other committees, but I think
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I personally try to focus on things that are relevant to me.
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So whether it's new technology.
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Now AI's out there, right?
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So I'm hoping that that will be a big topic of discussion.
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Anything that's relevant-- relative to sustainability, right?
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I gravitate towards things that truly impact me.
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But you know, any chance, a keynote speaker, you know, that's sort of a universal session
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People should make sure that they are putting themselves in those rooms and listening to what those folks have to say.
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Rich, got something to add to that?
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Yeah, you know, some might call me crazy, uh, but I love to learn what's going on with
other locals around the country.
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You know, so I'm a huge fan of attending the committee sessions on Saturday.
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It's a full day of government relations, emergency preparedness, industry defense fund.
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And these all, you know, contribute to an incredible source of learning and knowledge sharing,
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which I think is super important.
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Also love the State of the Industry session, you know, the keynote session.
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You know, provides you know great insight as to where the current market is and
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more or equally important, you know, what trends are gonna impact our world.
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So and then I'd be remiss if I didn't say the trade show.
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You know, the folks that exhibit there,
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you know are some cases are existing partners or potential partners, you know, that are there presenting solutions for
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challenges that we’re dealing with.
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I can't tell you,
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you know, that there's not a conference that I've gone to
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where I haven't found a solution for something that I was dealing with at that point in time.
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So, you know, to me, that makes it invaluable.
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M: I agree.
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Yeah and I love that that, you know, again I'm on the other side so
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that I see the two of you every year,
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take the time to walk the show floor, thank
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the sponsors and the partners that are there and
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stop by and see everybody and that really goes a long way.
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And you know, again, I'm glad that you do see the value in doing that.
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Yeah.
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It's wonderful.
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So this brings us to a topic that I hear frequently mentioned by CRE professionals
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in needing to justify the time and money associated with attending the conference.
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We know getting budget approval can be a major challenge.
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Rich, any recommendations on how property or facility managers should navigate those
conversations with ownership?
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So, you know, I will say, you know, from my perspective, I'm very fortunate
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that I've got an employer and a client that sees the value of participation, and equally important,
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sees the value of, you know, what can be brought back from the conference.
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You know, to me that's super important.
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That said, I know there are other folks that aren't, you know, in that same vein.
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So they do experience those challenges and
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But I don't think there's a client or employer out there that doesn’t appreciate the value of knowledge
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that doesn't appreciate the value of network.
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And, you know, it is tough to develop that in a bubble, you know,
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where you don't get to get out there.
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You don't put yourself out there.
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You know, my suggestion, for these folks would be,
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to plan ahead, you know, incorporate the conference costs, you know, and the
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cost to attend in your budget.
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Start the conversation at that point.
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Uh minimally plant the seeds, you know, when you're in the budget cycle.
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So that would be my suggestion.
00:12:58.300 --> 00:13:01.200
Missy, you're in a little bit of a different situation with different ownership.
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What is-- How do you look at that?
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Well very supportive.
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Um, you know, I work for an insurance company.
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And so we often say the best places for us to get
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you know sort of training, or as Rich said knowledge about things that are going on in the industry are to go to
00:13:24.000 --> 00:13:26.366
the BOMA International conference.
00:13:26.366 --> 00:13:30.166
And some of the local things that
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might be put on by, you know [my] local Philadelphia.
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But the locals put on good content too but I think
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to expand on something Rich said is
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you have to bring back the knowledge
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you just can't attend and be exposed to it and not share it
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and I think that's what some folks maybe make a mistake of not doing
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I think that's an imperative piece of being able to sell to your employer or your client
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the value that conference brings.
00:14:02.300 --> 00:14:04.233
Yeah, and that’s a good point.
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That knowledge transfer and bringing it back in and that's really what shows the value of--
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not only did you attend this event, but then you've taken the information
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and brought it back and shared it amongst your team.
00:14:15.166 --> 00:14:17.333
So and colleagues, that's great.
00:14:17.500 --> 00:14:20.433
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We look forward to seeing you this June in Long Beach, California.
00:15:35.566 --> 00:15:39.233
Now let's transition to something new and exciting at the conference this year.
00:15:39.233 --> 00:15:44.133
BOMA’s changing things up with the launch of Tech Walks at the Expo.
00:15:44.233 --> 00:15:47.866
These curated tours of specific booths are designed to give the
00:15:47.866 --> 00:15:51.366
attendee a more focused
experience on the show floor.
00:15:51.366 --> 00:15:53.533
They even tee up some sample questions
00:15:53.533 --> 00:15:56.166
because we all know trade shows can be intimidating.
00:15:56.166 --> 00:15:59.600
This helps attendees know what kind of questions to be asking.
00:15:59.666 --> 00:16:07.833
Missy, talk to me a little bit about this concept and how you think it will help guide the
user experience.
00:16:08.800 --> 00:16:09.133
Sure.
00:16:09.133 --> 00:16:11.233
Yeah, I-- first of all I think it's wonderful.
00:16:11.233 --> 00:16:17.500
It’s like taking that-- the bingo card and taking it to the next level, right?
00:16:17.833 --> 00:16:24.400
Look I think it's intimidating to walk into that room, especially for first time attendees, right?
00:16:24.400 --> 00:16:27.633
Where to go, who to talk to, how often...
00:16:27.633 --> 00:16:33.000
sort of the etiquette, if you will, of a
trade show floor, how long do you sit and talk?
00:16:33.000 --> 00:16:34.466
When do you move on?
00:16:34.466 --> 00:16:38.866
I think any way that BOMA can help
00:16:39.533 --> 00:16:41.733
get people through the floor,
00:16:41.733 --> 00:16:45.800
help them prep with the-- with maybe appropriate questions
00:16:46.133 --> 00:16:47.633
I think that’s a win-win.
00:16:47.633 --> 00:16:53.300
I think it encourages, especially again, young professionals or even seasoned ones
00:16:53.300 --> 00:16:56.200
to kind of know what to ask, right?
00:16:56.600 --> 00:16:59.900
You know, the vendors are there.
They're there, they want you to stop by, right?
00:16:59.900 --> 00:17:02.633
They're not just standing there kind of waving to you.
00:17:02.633 --> 00:17:06.400
They want to show off their product and any processes that they’re,
00:17:06.800 --> 00:17:10.233
you know, trying to bring to the forefront.
00:17:10.233 --> 00:17:13.266
So I think the Tech Walks are fantastic.
00:17:13.433 --> 00:17:18.766
And hopefully it breaks down a little bit of that uncomfortableness that a lot of people
have with just going.
00:17:18.766 --> 00:17:20.000
I know the two of you don't,
00:17:20.000 --> 00:17:25.366
but you know, it's a lot of people do have that
uncomfortableness of going up
00:17:25.366 --> 00:17:29.133
and just having a conversation with someone they
00:17:29.133 --> 00:17:32.433
don't know at a company or a service that they're not familiar with.
00:17:35.366 --> 00:17:37.933
Is that your way of saying we're not shy?
00:17:41.000 --> 00:17:43.700
I've never met someone from Philadelphia that is.
00:17:43.900 --> 00:17:47.133
Rich, the topic of these five guided tours
00:17:47.133 --> 00:17:52.466
are centered around tenant amenities, AI, high-performance buildings,
00:17:52.466 --> 00:17:56.666
emergency preparedness, and building modernization.
00:17:56.700 --> 00:18:03.800
Do you feel that these topics kind of hit the current top of mind issues facing commercial real estate in 2026?
00:18:07.333 --> 00:18:08.766
A hundred percent, Alan.
00:18:08.766 --> 00:18:12.200
You know, as many are dealing with, you know,
00:18:12.200 --> 00:18:14.800
the residual impacts post-COVID,
00:18:14.800 --> 00:18:20.200
with tenants still operating with a distributed or a hybrid workplace, it's incredibly
00:18:20.200 --> 00:18:26.000
important, you know, to think about and understand how this impacts our properties.
00:18:26.000 --> 00:18:30.033
You know, ensuring that we have you know, proper tenant amenities
00:18:30.033 --> 00:18:34.033
to assist our tenants with making the workplace attractive.
00:18:34.133 --> 00:18:36.566
Or as an attractive alternative to home.
00:18:37.100 --> 00:18:41.600
Considering how to deal with emergency
preparedness in a world
00:18:41.600 --> 00:18:45.500
when, you know individuals, inclusive of your tenant
00:18:45.500 --> 00:18:51.300
floor wardens and floor captains might be working remotely a couple of days a week.
00:18:51.733 --> 00:18:55.933
Um, you know, also top of mind are the you know those techie things
00:18:55.933 --> 00:18:58.366
that you know, I think Missy mentioned earlier.
00:18:58.366 --> 00:19:04.166
You know, AI and all those things that contribute to potentially a high-performance building.
00:19:04.300 --> 00:19:06.900
And you know, last but not least,
00:19:07.400 --> 00:19:13.766
knowing when is time to reposition, or “modernize” is the term you use, our assets.
00:19:13.766 --> 00:19:17.933
So yes, you know these topics are spot on, Alan.
00:19:18.066 --> 00:19:19.100
Spot on.
00:19:19.266 --> 00:19:23.066
Well, sign-ups for the Tech Walks have already been a huge success.
00:19:23.066 --> 00:19:26.366
So if you're already registered for the BOMA International Conference
00:19:26.366 --> 00:19:31.033
and want to attend a Tech Walk, you can sign up in your registration dashboard.
00:19:31.033 --> 00:19:36.000
And if you haven't registered yet, you can add a Tech Walk as part of your registration.
00:19:36.000 --> 00:19:40.466
We're really looking forward to this being a part of the attendee experience for years to come.
00:19:41.933 --> 00:19:45.633
As we start to bring our conversation today to a close,
00:19:45.633 --> 00:19:49.866
I want to transition to an incredible scholarship opportunity
00:19:49.866 --> 00:19:53.466
named in honor of a dear friend of ours, J. Michael Coleman.
00:19:53.466 --> 00:19:56.700
But before we get into the specifics of the J. Michael Coleman Scholarship,
00:19:56.700 --> 00:20:04.033
I want to share one of my favorite memories around who it honors, involving the three of us and Mike.
00:20:04.033 --> 00:20:08.133
Both of you mentioned it as one of your favorite conferences, and I have to tell you, it
is one of mine as well,
00:20:08.133 --> 00:20:11.700
and this story really brings to light why it is.
00:20:11.700 --> 00:20:15.266
So it was 2012, BOMA International Conference in Seattle.
00:20:15.333 --> 00:20:19.400
A group of us decided to stick around an extra day and take a seaplane to Friday Harbor
00:20:19.400 --> 00:20:23.133
in the San Juan Islands for the whale watching cruise.
00:20:23.133 --> 00:20:24.800
It was a beautiful day,
00:20:24.800 --> 00:20:29.600
and we were fortunate enough to not only see sea seals,
00:20:29.600 --> 00:20:34.033
otters, bald eagles, but also a pod of orca whales swam right
00:20:34.033 --> 00:20:35.300
by the boat, if you guys remember.
00:20:35.300 --> 00:20:40.766
Uh, it was just-- the weather was so incredible, absolutely perfect.
00:20:40.766 --> 00:20:47.233
And what occurred that day just speaks the power of relationships we forge with our colleagues
00:20:47.233 --> 00:20:51.166
at the BOMA International Conference, that extend outside the scheduled
00:20:51.166 --> 00:20:55.733
conference activities and what I like to say, create lifelong friends.
00:20:55.766 --> 00:21:00.366
Missy, Rich, anything that I missed about that majestic day.
00:21:01.100 --> 00:21:05.600
You know, Alan, I'll just sort of expand on what you just said.
00:21:05.600 --> 00:21:08.200
I mean Mike was an amazing individual.
00:21:08.200 --> 00:21:12.700
I had known him for about 15 years prior to that conference.
00:21:12.833 --> 00:21:19.300
But I really believe that that moment on that boat really launched my friendship with him.
00:21:19.300 --> 00:21:22.633
And I, God, it was a treasure.
00:21:23.533 --> 00:21:26.700
To spend that time with him, with all of you, but like
00:21:27.266 --> 00:21:33.200
not knowing in that moment that we would only have him for another seven and a half years.
00:21:33.900 --> 00:21:35.833
Um, you don't--
00:21:35.833 --> 00:21:41.433
think about that in the moment, but I've certainly reflected on it years later.
00:21:41.433 --> 00:21:44.433
And there's not a day that goes by
that I don't miss him.
00:21:44.533 --> 00:21:45.333
Yeah.
00:21:45.733 --> 00:21:46.766
Rich, anything?
00:21:46.766 --> 00:21:50.233
And I would say, you know, I mean it truly was an amazing day.
00:21:50.233 --> 00:21:54.466
And I think the way you painted that picture, just brought back so many memories.
00:21:54.466 --> 00:21:56.933
You know, 'cause as I look at my phone,
00:21:56.933 --> 00:22:01.566
all I have is pictures of, you know, just still water
00:22:01.566 --> 00:22:05.900
because I was trying to capture the orcas as they were breaching.
00:22:06.133 --> 00:22:08.866
And the lag in my camera just didn't catch it.
00:22:08.866 --> 00:22:15.400
So you know, but you know, look and as you said Alan.
00:22:15.933 --> 00:22:17.733
You know, one of the things that comes out of those,
00:22:17.733 --> 00:22:22.000
impromptu occasions like this, you know, staying a day later, you know,
00:22:22.000 --> 00:22:25.033
in the conference speaks to the lasting,
00:22:25.033 --> 00:22:28.133
you know, connections and relationships that develop,
00:22:28.133 --> 00:22:30.700
as a result of the international conference.
00:22:30.700 --> 00:22:32.033
So, yeah.
00:22:33.333 --> 00:22:36.466
So, Missy, you've been instrumental in your work on the J.
00:22:36.466 --> 00:22:39.866
Michael Coleman Scholarship since its inception.
00:22:39.866 --> 00:22:44.700
Talk to us a little bit about what exactly the scholarship is and what it covers.
00:22:45.733 --> 00:22:46.666
Sure.
00:22:46.966 --> 00:22:52.166
So the scholarship is geared towards young professionals.
00:22:52.166 --> 00:22:56.866
I think the sweet spot is seven years in the commercial real estate sector.
00:22:56.866 --> 00:23:01.800
And it's really to encourage
and give a financial vehicle
00:23:01.800 --> 00:23:04.766
to young professionals to
attend the conference.
00:23:04.766 --> 00:23:13.766
I believe it covers registration and some other costs that the individual would experience.
00:23:13.800 --> 00:23:15.533
Look, I think it's--
00:23:15.666 --> 00:23:19.100
it’s the-- it's the catapult to that conference,
00:23:19.100 --> 00:23:24.300
but it could change the trajectory of
young professionals' life.
00:23:24.300 --> 00:23:24.700
Right?
00:23:24.700 --> 00:23:28.500
And I know like in Philly, we try to identify
00:23:28.500 --> 00:23:30.966
that up-and-comer or that young professional,
00:23:30.966 --> 00:23:35.066
encourage them to put themselves out there and fill out the application.
00:23:35.066 --> 00:23:37.300
I'm hoping other locals are doing that too.
00:23:37.300 --> 00:23:41.733
Um, you know, Mike loved to teach. He loved to mentor.
00:23:41.733 --> 00:23:45.566
And he was like an advocate for
that next generation.
00:23:45.566 --> 00:23:48.866
And so it's just such a fitting tribute to him
00:23:48.866 --> 00:23:51.400
to have that scholarship named after him.
00:23:51.400 --> 00:23:52.800
Yeah, it really is.
00:23:52.800 --> 00:23:57.033
Rich, can you share on how important you feel this scholarship is with
00:23:57.033 --> 00:24:01.466
with bringing the next generation of BOMA leadership up through the ranks?
00:24:02.600 --> 00:24:02.900
Sure.
00:24:02.900 --> 00:24:08.900
I mean it's incredibly important 'cause as I look at it, we're not getting any younger.
00:24:08.900 --> 00:24:14.300
You know, I think Missy's getting younger, but you know, you and I, Alan, not so much.
00:24:15.566 --> 00:24:22.366
And you know, it's that time when we really need to be grooming that next generation of folks
00:24:22.366 --> 00:24:26.200
those folks that are gonna be sitting in our seat, you know, in
00:24:26.200 --> 00:24:27.866
in hopefully a few short years.
00:24:27.866 --> 00:24:30.900
Uh, because you know, at some point
00:24:30.900 --> 00:24:33.033
You know, we do move on.
00:24:34.566 --> 00:24:37.900
Yeah, that’s kind of my thinking there.
00:24:38.500 --> 00:24:42.633
As I like to say, every time I see Missy, she ages like a fine wine.
00:24:42.900 --> 00:24:43.233
Right?
00:24:45.233 --> 00:24:51.400
I'm gonna come back to the podcast in the future if there's gonna be all this flattery.
00:24:53.033 --> 00:24:56.333
So anyone who's interested in applying for the J. Michael Coleman Scholarship
00:24:56.333 --> 00:25:01.900
can visit boma.org/scholarships
to learn more about this incredible opportunity.
00:25:02.166 --> 00:25:03.633
So this has been a great conversation,
00:25:03.633 --> 00:25:07.100
I have one last question before we wrap things up for today.
00:25:07.100 --> 00:25:11.833
If there's one key message you'd like the audience to take away from our conversation
00:25:11.833 --> 00:25:16.866
the value you personally get from attending the BOMA International Conference and Expo,
00:25:16.866 --> 00:25:17.833
what would it be?
00:25:17.833 --> 00:25:19.300
Rich, how about you?
00:25:19.800 --> 00:25:22.833
Ooh, okay, so I'm not gonna say one, I'm gonna say
00:25:22.833 --> 00:25:24.000
attend,
00:25:24.000 --> 00:25:25.233
be present,
00:25:25.233 --> 00:25:26.466
be a sponge,
00:25:26.466 --> 00:25:28.033
go to the trade show,
00:25:28.033 --> 00:25:34.700
meet people [and] develop what will hopefully be lasting and mutually rewarding relationships.
00:25:34.766 --> 00:25:36.166
That’s my bit of advice.
00:25:37.166 --> 00:25:38.266
Great, Missy?
00:25:39.300 --> 00:25:40.666
That's a hard act to follow.
00:25:40.666 --> 00:25:43.066
I think Rich really did hit all the topics.
00:25:43.066 --> 00:25:46.533
I'll add have a little fun, sprinkle a little fun in there.
00:25:46.533 --> 00:25:50.866
Um, network with people, develop relationships.
00:25:50.866 --> 00:25:55.300
It's certainly easier to make a phone call across, you know,
00:25:55.300 --> 00:26:00.766
the continent when you've met that person, when you've spoken to that person in-person.
00:26:00.766 --> 00:26:04.333
Yeah, and I often say “you get what you give.”
00:26:04.333 --> 00:26:06.633
You know, open yourself up,
00:26:06.633 --> 00:26:09.666
give up your time, you're gonna get back tenfold.
00:26:10.066 --> 00:26:10.800
Yeah.
00:26:11.300 --> 00:26:15.200
Rich and Missy, thank you both for taking time out of your busy day to join me.
00:26:15.200 --> 00:26:19.066
I look forward to breaking bread with the both of you in Long Beach at the end of the month.
00:26:19.133 --> 00:26:22.233
And a big thank you to our sponsor for the month, Building Engines.
00:26:22.233 --> 00:26:27.233
Thank you everyone for listening to BOMA's Building Excellence, a CRE podcast series,
00:26:27.233 --> 00:26:31.966
where the conversation doesn't stop and the industry keeps moving forward.
00:26:31.966 --> 00:26:35.800
Until next time, this is Alan Stein, signing off.
00:00:08.833 --> 00:00:12.633
Welcome to BOMA's Building Excellence, a CRE podcast series.
00:00:12.633 --> 00:00:15.300
This episode is brought to you by Building Engines.
00:00:15.300 --> 00:00:17.400
I'm your host, Alan Stein.
00:00:17.400 --> 00:00:23.433
Today we're joined by BOMA Fellows Rich McClure, Managing Director at KWP Real Estate
00:00:23.433 --> 00:00:29.933
and Missy Quinn, RPA, LEED Green Associate, and VP of Global Facilities and Real Estate
00:00:29.933 --> 00:00:31.500
Operations at Chubb.
00:00:31.500 --> 00:00:33.200
Rich and Missy, it's great to have you here.
00:00:33.200 --> 00:00:36.833
We've been friends for a long time, and I'm excited to talk to the both of you
00:00:36.833 --> 00:00:39.933
about getting the most out of the BOMA International Conference.
00:00:40.333 --> 00:00:41.700
M: Hey Alan.
R: Thanks for having us, Alan.
00:00:41.700 --> 00:00:42.733
Yeah.
00:00:42.733 --> 00:00:45.300
Absolutely. Let’s get started with a quick
00:00:45.300 --> 00:00:46.933
game of rapid fire.
00:00:46.933 --> 00:00:48.200
Are you guys ready?
00:00:49.400 --> 00:00:50.066
Ready.
00:00:50.066 --> 00:00:50.600
Do it.
00:00:50.600 --> 00:00:56.633
Missy, do you remember your first purchase that you made with your first real paycheck?
00:00:58.566 --> 00:00:59.333
Ooh, I do.
00:00:59.333 --> 00:01:04.166
Um, I remember buying a brown leather jacket.
00:01:04.166 --> 00:01:09.166
And um I'm not gonna lie guys, I thought it was very snazzy.
00:01:09.166 --> 00:01:14.233
I think back on that jacket and probably wouldn't look at it twice in a store today.
00:01:14.233 --> 00:01:16.300
But that was my first purchase.
00:01:17.600 --> 00:01:23.400
I actually think mine was the red Michael Jackson jacket from Thriller so
00:01:23.400 --> 00:01:24.900
No kidding, Thriller?
00:01:25.433 --> 00:01:26.933
Which I don't still have.
00:01:26.933 --> 00:01:28.900
Which I don't still have, thank God.
00:01:28.900 --> 00:01:32.700
Rich, what's the one app you would never delete from your phone?
00:01:35.500 --> 00:01:41.166
So you know again, I know when you guys probably look at me, you say I'm an influencer.
00:01:41.400 --> 00:01:42.000
Not me.
00:01:42.000 --> 00:01:43.966
I'm not a social media guy.
00:01:43.966 --> 00:01:47.933
Um you know, I'd be nothing without my contacts.
00:01:47.933 --> 00:01:53.500
But I will tell you there's another one that you know is sticking with me right now.
00:01:53.500 --> 00:01:54.966
Chat GPT.
00:01:56.033 --> 00:01:57.233
Yes, very important.
00:01:57.233 --> 00:02:00.666
Very important in guiding what we do both in business and personally nowadays.
00:02:00.666 --> 00:02:02.366
Yeah, for sure.
00:02:02.366 --> 00:02:03.233
I need any intelligence
00:02:03.366 --> 00:02:04.533
I can get.
00:02:06.033 --> 00:02:10.566
Missy, if you could have dinner with any historical figure, who are you sitting down with?
00:02:11.466 --> 00:02:12.866
Ooh, that's a great question.
00:02:12.866 --> 00:02:19.966
Um so I'm not sure she constitutes as being historical, but I would pick Princess Diana.
00:02:20.600 --> 00:02:25.466
Would love to just hear from her like the real story.
00:02:25.466 --> 00:02:26.933
The real story.
00:02:26.933 --> 00:02:28.833
Yeah, that makes a lot of sense.
00:02:28.933 --> 00:02:31.100
Rich guilty pleasure snack?
00:02:32.966 --> 00:02:35.166
Ooh.
00:02:35.433 --> 00:02:39.466
So I would say my go-to snack is usually cashews
00:02:39.466 --> 00:02:42.400
but if you're talking about guilty pleasures
00:02:42.400 --> 00:02:44.866
I'm going to say Reese's peanut butter cups.
00:02:45.266 --> 00:02:46.866
All right, Missy, how about you?
00:02:47.466 --> 00:02:48.900
I'm a Snickers girl.
00:02:48.900 --> 00:02:52.666
I would say that and potato-
and potato chips are a close second.
00:02:52.666 --> 00:02:53.166
I love it.
00:02:53.166 --> 00:02:53.633
I love it.
00:02:53.633 --> 00:02:56.533
Well we all know I'm a huge karaoke fan and
00:02:56.533 --> 00:03:03.400
you know, if I were gonna go to my go to karaoke it'd be anything Johnny Cash, probably Folsom Prism Blues.
00:03:03.400 --> 00:03:05.666
But what about what about you, Missy?
00:03:05.666 --> 00:03:07.466
Go to karaoke song?
00:03:08.333 --> 00:03:15.833
Yeah, um I've been known to get up on stage and sing a little ACDC Shook Me All Night Long.
00:03:16.733 --> 00:03:20.066
You know, I have no fear of doing it, so
00:03:20.066 --> 00:03:24.466
it's not painless for the audience,
but for me it is.
00:03:24.466 --> 00:03:25.033
I love it.
00:03:25.033 --> 00:03:25.566
I love it.
00:03:25.566 --> 00:03:26.066
I love it.
00:03:26.066 --> 00:03:27.400
Rich, how about you?
00:03:28.400 --> 00:03:32.233
Um, you know, I would say nobody really wants to hear this voice,
00:03:32.233 --> 00:03:34.533
but if I were to lose a bet, you know
00:03:34.533 --> 00:03:40.566
it would probably be Brown Eyed Girl by Van Morrison or Sweet Caroline.
00:03:41.400 --> 00:03:43.400
Two classics for a karaoke.
00:03:43.400 --> 00:03:43.966
I love it.
00:03:43.966 --> 00:03:44.500
I love it.
00:03:44.500 --> 00:03:45.133
I love it.
00:03:45.133 --> 00:03:47.100
Okay, let's get into our topic for the day.
00:03:47.100 --> 00:03:51.533
Between the three of us, I'm sure we've attended over a hundred BOMA International
Conferences
00:03:51.533 --> 00:03:54.100
in the last 25 years plus.
00:03:54.100 --> 00:03:59.066
Which one or ones stand out the as most memorable to the two of you?
00:03:59.066 --> 00:04:00.700
Missy, how about we'll start with you?
00:04:01.000 --> 00:04:02.133
Yeah, that's a great question.
00:04:02.133 --> 00:04:04.966
Um, not sure I could just pick one.
00:04:05.733 --> 00:04:07.600
Maybe get it down to three.
00:04:07.600 --> 00:04:11.100
Um, I would say LA for sure.
00:04:11.100 --> 00:04:13.666
LA was a great conference.
00:04:14.500 --> 00:04:16.500
Philadelphia in 2024.
00:04:18.100 --> 00:04:19.933
Definitely one of my favorites.
00:04:19.933 --> 00:04:24.400
Um, likely because I was involved in in planning it and just watching
00:04:24.400 --> 00:04:28.166
the labor of love from our team
go into it was amazing.
00:04:28.166 --> 00:04:32.100
But my top one I think has to be Seattle.
00:04:32.933 --> 00:04:34.000
And you know why.
00:04:34.000 --> 00:04:34.966
Yeah, we'll get into that.
00:04:34.966 --> 00:04:37.233
We'll get into that a little today-
a little later today.
00:04:37.233 --> 00:04:38.500
Rich, how 'bout you?
00:04:39.333 --> 00:04:43.266
So, you know, I again that's a kind of a tough question, you know, very much like Missy.
00:04:43.266 --> 00:04:45.966
There's so many of 'em and they all have, you know,
00:04:45.966 --> 00:04:49.033
different aspects to them that kind of resonate.
00:04:49.033 --> 00:04:50.933
But Seattle, definitely one of them.
00:04:50.933 --> 00:04:54.166
San Diego, you know, the gas lamp district and having
00:04:54.166 --> 00:04:56.366
you know, some fun times there after hours.
00:04:56.366 --> 00:04:59.366
Um, love Nashville.
00:05:00.233 --> 00:05:00.566
Yeah.
00:05:00.566 --> 00:05:02.366
Always great when we're in Nashville.
00:05:02.366 --> 00:05:03.233
Yeah.
00:05:03.233 --> 00:05:03.566
Yeah.
00:05:03.566 --> 00:05:04.466
Who doesn’t love--
00:05:04.466 --> 00:05:07.733
But I’d be you know remiss if I didn't say Philly.
00:05:07.733 --> 00:05:08.533
Yeah.
00:05:08.533 --> 00:05:10.066
Of course, of course.
00:05:10.633 --> 00:05:14.666
Well, for me, it's actually the one that I didn't attend in 2020--
00:05:14.666 --> 00:05:19.500
in 2002 in Toronto because of the birth of my first child.
00:05:19.500 --> 00:05:23.933
So, but aside from that, I'm proud to say that Long Beach will have
00:05:23.933 --> 00:05:29.266
been- will be 28 of the last 29 years that I've been in attendance
00:05:29.266 --> 00:05:30.700
at the BOMA International Conference.
00:05:30.700 --> 00:05:31.600
So yeah.
00:05:31.600 --> 00:05:34.633
You know, Alan, I think that was a very wise decision on your part
00:05:34.633 --> 00:05:38.033
to forego the conference that year.
00:05:38.033 --> 00:05:38.633
Agree.
00:05:38.633 --> 00:05:39.033
Agree.
00:05:39.033 --> 00:05:40.200
Thanks, Missy.
00:05:40.700 --> 00:05:43.700
Alright, now let's take it to the value of attending the conference,
00:05:43.800 --> 00:05:45.066
the BOMA International Conference.
00:05:45.066 --> 00:05:50.733
Missy, why do you make it a point to attend the BOMA International Conference and Expo
every year?
00:05:51.000 --> 00:05:56.166
You know, Alan, I think um it's what I've gotten out of it, really, right?
00:05:56.400 --> 00:06:01.466
I think you know there's no other organization that puts that many
00:06:01.466 --> 00:06:08.566
professional real estate people in the same room over that, you know, course of a weekend.
00:06:08.566 --> 00:06:14.166
Look, I think the breakout sessions are always focused on what's relevant,
00:06:14.166 --> 00:06:21.000
what helps us improve our operations. The networking, unsurpassed.
00:06:21.000 --> 00:06:21.700
Right?
00:06:21.700 --> 00:06:25.166
Being able to just meet people that maybe you speak to
00:06:25.166 --> 00:06:30.100
on a regular basis, on a phone call,
but yet then you get to have a face-to-face with them.
00:06:30.266 --> 00:06:35.866
And then you know there's always a reconnecting with I'll call them old BOMA friends, right?
00:06:36.066 --> 00:06:41.400
But I think yeah, for all those reasons I love to attend the conference.
00:06:41.400 --> 00:06:41.700
Yeah.
00:06:41.700 --> 00:06:43.433
Rich, anything you'd add to that?
00:06:44.433 --> 00:06:51.166
Um, you know, I think, you know, as I think about my situation,
00:06:51.166 --> 00:06:53.466
you know, we must always be learning, right?
00:06:53.466 --> 00:06:55.500
You know, static is not an option.
00:06:55.500 --> 00:07:00.600
You know, we can't live in a bubble and expect to succeed.
00:07:01.966 --> 00:07:07.833
Client expectations are high and we need to be innovative and demonstrate our value.
00:07:09.000 --> 00:07:12.500
You know, this could be finding a solution for raising revenue,
00:07:12.800 --> 00:07:19.766
controlling expenses, and BOMA conference always offers a solid vehicle to do that.
00:07:20.166 --> 00:07:20.700
Yeah.
00:07:20.700 --> 00:07:24.833
So Rich, when you look at the current environment we're in, in today's world,
00:07:24.833 --> 00:07:31.166
why is the BOMA International Conference the one event that people must attend for those in the CRE
00:07:31.166 --> 00:07:32.166
industry?
00:07:33.700 --> 00:07:35.200
That's a good question, Alan.
00:07:35.200 --> 00:07:41.666
you know, and I would say, you know, in today's world, we're all expected to do more with less.
00:07:41.666 --> 00:07:46.933
You know, we need to demonstrate our value to our clients.
00:07:46.933 --> 00:07:50.033
And you know, we all have different needs and
00:07:50.033 --> 00:07:53.433
you know, whether it's simply you know
reinforcing the basics
00:07:53.433 --> 00:07:59.100
or adding to our arsenal of knowledge, or you know,
00:07:59.100 --> 00:08:01.233
simply making connections with folks
00:08:01.233 --> 00:08:04.833
that are dealing with some of the same challenges that we're dealing with
00:08:04.833 --> 00:08:06.833
you know, in our day-to-day life.
00:08:06.833 --> 00:08:10.200
That's why it's the one thing that you must attend.
00:08:10.966 --> 00:08:11.500
Yeah.
00:08:11.500 --> 00:08:13.366
I would agree with that.
00:08:13.366 --> 00:08:18.333
I'll add one issue or one observation on my part.
00:08:18.333 --> 00:08:21.566
You know, it's the best of the best in a room.
00:08:21.700 --> 00:08:24.600
I don't know how-- what more you you could want.
00:08:25.333 --> 00:08:26.500
Yeah, that's a good way to put that.
00:08:26.500 --> 00:08:27.366
Yeah.
00:08:27.366 --> 00:08:33.166
Missy, so along those lines, you know, you've got the best of the best in the commercial real estate industry.
00:08:33.166 --> 00:08:36.733
Um, yeah, I call them the SMEs, the subject matter experts.
00:08:37.066 --> 00:08:41.733
What in your opinion, when you attend the conference, what are the can't miss
00:08:41.733 --> 00:08:47.733
sessions or events that you really just every year make it a point to it to attend?
00:08:48.500 --> 00:08:49.133
Yeah, sure.
00:08:49.133 --> 00:08:54.700
Um, I think, you know, I love the Women in [CRE] Breakfast segment for sure.
00:08:55.100 --> 00:08:59.300
Always a wonderful speaker and great content that I get out of that.
00:08:59.300 --> 00:09:04.600
I might be maybe the only person that likes the,
00:09:04.600 --> 00:09:09.866
and I don't even mind the length, of the
government affairs committee meeting.
00:09:09.866 --> 00:09:12.100
And there's some other committees, but I think
00:09:12.100 --> 00:09:16.233
I personally try to focus on things that are relevant to me.
00:09:16.233 --> 00:09:18.733
So whether it's new technology.
00:09:18.733 --> 00:09:20.433
Now AI's out there, right?
00:09:20.433 --> 00:09:24.733
So I'm hoping that that will be a big topic of discussion.
00:09:24.733 --> 00:09:28.833
Anything that's relevant-- relative to sustainability, right?
00:09:28.833 --> 00:09:32.333
I gravitate towards things that truly impact me.
00:09:32.333 --> 00:09:40.566
But you know, any chance, a keynote speaker, you know, that's sort of a universal session
00:09:41.766 --> 00:09:47.400
People should make sure that they are putting themselves in those rooms and listening to what those folks have to say.
00:09:47.600 --> 00:09:49.666
Rich, got something to add to that?
00:09:50.533 --> 00:09:58.200
Yeah, you know, some might call me crazy, uh, but I love to learn what's going on with
other locals around the country.
00:09:58.200 --> 00:10:04.566
You know, so I'm a huge fan of attending the committee sessions on Saturday.
00:10:04.566 --> 00:10:09.933
It's a full day of government relations, emergency preparedness, industry defense fund.
00:10:09.933 --> 00:10:15.800
And these all, you know, contribute to an incredible source of learning and knowledge sharing,
00:10:15.800 --> 00:10:18.066
which I think is super important.
00:10:18.066 --> 00:10:23.100
Also love the State of the Industry session, you know, the keynote session.
00:10:23.100 --> 00:10:27.000
You know, provides you know great insight as to where the current market is and
00:10:27.733 --> 00:10:32.666
more or equally important, you know, what trends are gonna impact our world.
00:10:32.666 --> 00:10:36.500
So and then I'd be remiss if I didn't say the trade show.
00:10:36.500 --> 00:10:38.566
You know, the folks that exhibit there,
00:10:38.566 --> 00:10:46.633
you know are some cases are existing partners or potential partners, you know, that are there presenting solutions for
00:10:46.633 --> 00:10:48.500
challenges that we’re dealing with.
00:10:48.500 --> 00:10:50.033
I can't tell you,
00:10:50.033 --> 00:10:52.566
you know, that there's not a conference that I've gone to
00:10:52.566 --> 00:10:57.933
where I haven't found a solution for something that I was dealing with at that point in time.
00:10:57.933 --> 00:11:01.966
So, you know, to me, that makes it invaluable.
00:11:03.366 --> 00:11:04.766
M: I agree.
00:11:04.766 --> 00:11:08.133
Yeah and I love that that, you know, again I'm on the other side so
00:11:08.133 --> 00:11:10.666
that I see the two of you every year,
00:11:10.666 --> 00:11:13.800
take the time to walk the show floor, thank
00:11:13.800 --> 00:11:15.800
the sponsors and the partners that are there and
00:11:15.800 --> 00:11:18.366
stop by and see everybody and that really goes a long way.
00:11:18.366 --> 00:11:22.033
And you know, again, I'm glad that you do see the value in doing that.
00:11:22.033 --> 00:11:22.866
Yeah.
00:11:22.866 --> 00:11:23.933
It's wonderful.
00:11:24.566 --> 00:11:28.900
So this brings us to a topic that I hear frequently mentioned by CRE professionals
00:11:28.900 --> 00:11:34.033
in needing to justify the time and money associated with attending the conference.
00:11:34.033 --> 00:11:36.966
We know getting budget approval can be a major challenge.
00:11:36.966 --> 00:11:44.333
Rich, any recommendations on how property or facility managers should navigate those
conversations with ownership?
00:11:45.200 --> 00:11:49.833
So, you know, I will say, you know, from my perspective, I'm very fortunate
00:11:49.833 --> 00:11:57.066
that I've got an employer and a client that sees the value of participation, and equally important,
00:11:57.066 --> 00:12:01.866
sees the value of, you know, what can be brought back from the conference.
00:12:01.866 --> 00:12:04.200
You know, to me that's super important.
00:12:05.466 --> 00:12:11.333
That said, I know there are other folks that aren't, you know, in that same vein.
00:12:11.700 --> 00:12:15.133
So they do experience those challenges and
00:12:15.766 --> 00:12:24.100
But I don't think there's a client or employer out there that doesn’t appreciate the value of knowledge
00:12:24.100 --> 00:12:27.533
that doesn't appreciate the value of network.
00:12:27.666 --> 00:12:32.733
And, you know, it is tough to develop that in a bubble, you know,
00:12:32.733 --> 00:12:34.366
where you don't get to get out there.
00:12:34.366 --> 00:12:36.366
You don't put yourself out there.
00:12:36.366 --> 00:12:39.366
You know, my suggestion, for these folks would be,
00:12:39.366 --> 00:12:45.000
to plan ahead, you know, incorporate the conference costs, you know, and the
00:12:45.000 --> 00:12:46.966
cost to attend in your budget.
00:12:46.966 --> 00:12:49.166
Start the conversation at that point.
00:12:49.166 --> 00:12:55.200
Uh minimally plant the seeds, you know, when you're in the budget cycle.
00:12:55.200 --> 00:12:58.133
So that would be my suggestion.
00:12:58.300 --> 00:13:01.200
Missy, you're in a little bit of a different situation with different ownership.
00:13:01.200 --> 00:13:03.700
What is-- How do you look at that?
00:13:04.633 --> 00:13:06.133
Well very supportive.
00:13:06.133 --> 00:13:08.966
Um, you know, I work for an insurance company.
00:13:08.966 --> 00:13:15.100
And so we often say the best places for us to get
00:13:15.900 --> 00:13:24.000
you know sort of training, or as Rich said knowledge about things that are going on in the industry are to go to
00:13:24.000 --> 00:13:26.366
the BOMA International conference.
00:13:26.366 --> 00:13:30.166
And some of the local things that
00:13:30.166 --> 00:13:33.400
might be put on by, you know [my] local Philadelphia.
00:13:33.833 --> 00:13:36.866
But the locals put on good content too but I think
00:13:36.866 --> 00:13:39.600
to expand on something Rich said is
00:13:39.600 --> 00:13:42.500
you have to bring back the knowledge
00:13:42.500 --> 00:13:47.800
you just can't attend and be exposed to it and not share it
00:13:47.800 --> 00:13:52.666
and I think that's what some folks maybe make a mistake of not doing
00:13:52.666 --> 00:13:59.533
I think that's an imperative piece of being able to sell to your employer or your client
00:13:59.533 --> 00:14:02.300
the value that conference brings.
00:14:02.300 --> 00:14:04.233
Yeah, and that’s a good point.
00:14:04.233 --> 00:14:09.233
That knowledge transfer and bringing it back in and that's really what shows the value of--
00:14:09.233 --> 00:14:12.400
not only did you attend this event, but then you've taken the information
00:14:12.400 --> 00:14:15.166
and brought it back and shared it amongst your team.
00:14:15.166 --> 00:14:17.333
So and colleagues, that's great.
00:14:17.500 --> 00:14:20.433
Okay, we're gonna take a quick break for a word from our sponsor.
00:14:22.233 --> 00:14:26.400
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The 2026 BOMA International Conference & Expo is where teams get stronger and problems get solved.
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Experience the power of connection, learning, and innovation,
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plus the best expo in the industry.
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00:15:29.300 --> 00:15:34.400
We look forward to seeing you this June in Long Beach, California.
00:15:35.566 --> 00:15:39.233
Now let's transition to something new and exciting at the conference this year.
00:15:39.233 --> 00:15:44.133
BOMA’s changing things up with the launch of Tech Walks at the Expo.
00:15:44.233 --> 00:15:47.866
These curated tours of specific booths are designed to give the
00:15:47.866 --> 00:15:51.366
attendee a more focused
experience on the show floor.
00:15:51.366 --> 00:15:53.533
They even tee up some sample questions
00:15:53.533 --> 00:15:56.166
because we all know trade shows can be intimidating.
00:15:56.166 --> 00:15:59.600
This helps attendees know what kind of questions to be asking.
00:15:59.666 --> 00:16:07.833
Missy, talk to me a little bit about this concept and how you think it will help guide the
user experience.
00:16:08.800 --> 00:16:09.133
Sure.
00:16:09.133 --> 00:16:11.233
Yeah, I-- first of all I think it's wonderful.
00:16:11.233 --> 00:16:17.500
It’s like taking that-- the bingo card and taking it to the next level, right?
00:16:17.833 --> 00:16:24.400
Look I think it's intimidating to walk into that room, especially for first time attendees, right?
00:16:24.400 --> 00:16:27.633
Where to go, who to talk to, how often...
00:16:27.633 --> 00:16:33.000
sort of the etiquette, if you will, of a
trade show floor, how long do you sit and talk?
00:16:33.000 --> 00:16:34.466
When do you move on?
00:16:34.466 --> 00:16:38.866
I think any way that BOMA can help
00:16:39.533 --> 00:16:41.733
get people through the floor,
00:16:41.733 --> 00:16:45.800
help them prep with the-- with maybe appropriate questions
00:16:46.133 --> 00:16:47.633
I think that’s a win-win.
00:16:47.633 --> 00:16:53.300
I think it encourages, especially again, young professionals or even seasoned ones
00:16:53.300 --> 00:16:56.200
to kind of know what to ask, right?
00:16:56.600 --> 00:16:59.900
You know, the vendors are there.
They're there, they want you to stop by, right?
00:16:59.900 --> 00:17:02.633
They're not just standing there kind of waving to you.
00:17:02.633 --> 00:17:06.400
They want to show off their product and any processes that they’re,
00:17:06.800 --> 00:17:10.233
you know, trying to bring to the forefront.
00:17:10.233 --> 00:17:13.266
So I think the Tech Walks are fantastic.
00:17:13.433 --> 00:17:18.766
And hopefully it breaks down a little bit of that uncomfortableness that a lot of people
have with just going.
00:17:18.766 --> 00:17:20.000
I know the two of you don't,
00:17:20.000 --> 00:17:25.366
but you know, it's a lot of people do have that
uncomfortableness of going up
00:17:25.366 --> 00:17:29.133
and just having a conversation with someone they
00:17:29.133 --> 00:17:32.433
don't know at a company or a service that they're not familiar with.
00:17:35.366 --> 00:17:37.933
Is that your way of saying we're not shy?
00:17:41.000 --> 00:17:43.700
I've never met someone from Philadelphia that is.
00:17:43.900 --> 00:17:47.133
Rich, the topic of these five guided tours
00:17:47.133 --> 00:17:52.466
are centered around tenant amenities, AI, high-performance buildings,
00:17:52.466 --> 00:17:56.666
emergency preparedness, and building modernization.
00:17:56.700 --> 00:18:03.800
Do you feel that these topics kind of hit the current top of mind issues facing commercial real estate in 2026?
00:18:07.333 --> 00:18:08.766
A hundred percent, Alan.
00:18:08.766 --> 00:18:12.200
You know, as many are dealing with, you know,
00:18:12.200 --> 00:18:14.800
the residual impacts post-COVID,
00:18:14.800 --> 00:18:20.200
with tenants still operating with a distributed or a hybrid workplace, it's incredibly
00:18:20.200 --> 00:18:26.000
important, you know, to think about and understand how this impacts our properties.
00:18:26.000 --> 00:18:30.033
You know, ensuring that we have you know, proper tenant amenities
00:18:30.033 --> 00:18:34.033
to assist our tenants with making the workplace attractive.
00:18:34.133 --> 00:18:36.566
Or as an attractive alternative to home.
00:18:37.100 --> 00:18:41.600
Considering how to deal with emergency
preparedness in a world
00:18:41.600 --> 00:18:45.500
when, you know individuals, inclusive of your tenant
00:18:45.500 --> 00:18:51.300
floor wardens and floor captains might be working remotely a couple of days a week.
00:18:51.733 --> 00:18:55.933
Um, you know, also top of mind are the you know those techie things
00:18:55.933 --> 00:18:58.366
that you know, I think Missy mentioned earlier.
00:18:58.366 --> 00:19:04.166
You know, AI and all those things that contribute to potentially a high-performance building.
00:19:04.300 --> 00:19:06.900
And you know, last but not least,
00:19:07.400 --> 00:19:13.766
knowing when is time to reposition, or “modernize” is the term you use, our assets.
00:19:13.766 --> 00:19:17.933
So yes, you know these topics are spot on, Alan.
00:19:18.066 --> 00:19:19.100
Spot on.
00:19:19.266 --> 00:19:23.066
Well, sign-ups for the Tech Walks have already been a huge success.
00:19:23.066 --> 00:19:26.366
So if you're already registered for the BOMA International Conference
00:19:26.366 --> 00:19:31.033
and want to attend a Tech Walk, you can sign up in your registration dashboard.
00:19:31.033 --> 00:19:36.000
And if you haven't registered yet, you can add a Tech Walk as part of your registration.
00:19:36.000 --> 00:19:40.466
We're really looking forward to this being a part of the attendee experience for years to come.
00:19:41.933 --> 00:19:45.633
As we start to bring our conversation today to a close,
00:19:45.633 --> 00:19:49.866
I want to transition to an incredible scholarship opportunity
00:19:49.866 --> 00:19:53.466
named in honor of a dear friend of ours, J. Michael Coleman.
00:19:53.466 --> 00:19:56.700
But before we get into the specifics of the J. Michael Coleman Scholarship,
00:19:56.700 --> 00:20:04.033
I want to share one of my favorite memories around who it honors, involving the three of us and Mike.
00:20:04.033 --> 00:20:08.133
Both of you mentioned it as one of your favorite conferences, and I have to tell you, it
is one of mine as well,
00:20:08.133 --> 00:20:11.700
and this story really brings to light why it is.
00:20:11.700 --> 00:20:15.266
So it was 2012, BOMA International Conference in Seattle.
00:20:15.333 --> 00:20:19.400
A group of us decided to stick around an extra day and take a seaplane to Friday Harbor
00:20:19.400 --> 00:20:23.133
in the San Juan Islands for the whale watching cruise.
00:20:23.133 --> 00:20:24.800
It was a beautiful day,
00:20:24.800 --> 00:20:29.600
and we were fortunate enough to not only see sea seals,
00:20:29.600 --> 00:20:34.033
otters, bald eagles, but also a pod of orca whales swam right
00:20:34.033 --> 00:20:35.300
by the boat, if you guys remember.
00:20:35.300 --> 00:20:40.766
Uh, it was just-- the weather was so incredible, absolutely perfect.
00:20:40.766 --> 00:20:47.233
And what occurred that day just speaks the power of relationships we forge with our colleagues
00:20:47.233 --> 00:20:51.166
at the BOMA International Conference, that extend outside the scheduled
00:20:51.166 --> 00:20:55.733
conference activities and what I like to say, create lifelong friends.
00:20:55.766 --> 00:21:00.366
Missy, Rich, anything that I missed about that majestic day.
00:21:01.100 --> 00:21:05.600
You know, Alan, I'll just sort of expand on what you just said.
00:21:05.600 --> 00:21:08.200
I mean Mike was an amazing individual.
00:21:08.200 --> 00:21:12.700
I had known him for about 15 years prior to that conference.
00:21:12.833 --> 00:21:19.300
But I really believe that that moment on that boat really launched my friendship with him.
00:21:19.300 --> 00:21:22.633
And I, God, it was a treasure.
00:21:23.533 --> 00:21:26.700
To spend that time with him, with all of you, but like
00:21:27.266 --> 00:21:33.200
not knowing in that moment that we would only have him for another seven and a half years.
00:21:33.900 --> 00:21:35.833
Um, you don't--
00:21:35.833 --> 00:21:41.433
think about that in the moment, but I've certainly reflected on it years later.
00:21:41.433 --> 00:21:44.433
And there's not a day that goes by
that I don't miss him.
00:21:44.533 --> 00:21:45.333
Yeah.
00:21:45.733 --> 00:21:46.766
Rich, anything?
00:21:46.766 --> 00:21:50.233
And I would say, you know, I mean it truly was an amazing day.
00:21:50.233 --> 00:21:54.466
And I think the way you painted that picture, just brought back so many memories.
00:21:54.466 --> 00:21:56.933
You know, 'cause as I look at my phone,
00:21:56.933 --> 00:22:01.566
all I have is pictures of, you know, just still water
00:22:01.566 --> 00:22:05.900
because I was trying to capture the orcas as they were breaching.
00:22:06.133 --> 00:22:08.866
And the lag in my camera just didn't catch it.
00:22:08.866 --> 00:22:15.400
So you know, but you know, look and as you said Alan.
00:22:15.933 --> 00:22:17.733
You know, one of the things that comes out of those,
00:22:17.733 --> 00:22:22.000
impromptu occasions like this, you know, staying a day later, you know,
00:22:22.000 --> 00:22:25.033
in the conference speaks to the lasting,
00:22:25.033 --> 00:22:28.133
you know, connections and relationships that develop,
00:22:28.133 --> 00:22:30.700
as a result of the international conference.
00:22:30.700 --> 00:22:32.033
So, yeah.
00:22:33.333 --> 00:22:36.466
So, Missy, you've been instrumental in your work on the J.
00:22:36.466 --> 00:22:39.866
Michael Coleman Scholarship since its inception.
00:22:39.866 --> 00:22:44.700
Talk to us a little bit about what exactly the scholarship is and what it covers.
00:22:45.733 --> 00:22:46.666
Sure.
00:22:46.966 --> 00:22:52.166
So the scholarship is geared towards young professionals.
00:22:52.166 --> 00:22:56.866
I think the sweet spot is seven years in the commercial real estate sector.
00:22:56.866 --> 00:23:01.800
And it's really to encourage
and give a financial vehicle
00:23:01.800 --> 00:23:04.766
to young professionals to
attend the conference.
00:23:04.766 --> 00:23:13.766
I believe it covers registration and some other costs that the individual would experience.
00:23:13.800 --> 00:23:15.533
Look, I think it's--
00:23:15.666 --> 00:23:19.100
it’s the-- it's the catapult to that conference,
00:23:19.100 --> 00:23:24.300
but it could change the trajectory of
young professionals' life.
00:23:24.300 --> 00:23:24.700
Right?
00:23:24.700 --> 00:23:28.500
And I know like in Philly, we try to identify
00:23:28.500 --> 00:23:30.966
that up-and-comer or that young professional,
00:23:30.966 --> 00:23:35.066
encourage them to put themselves out there and fill out the application.
00:23:35.066 --> 00:23:37.300
I'm hoping other locals are doing that too.
00:23:37.300 --> 00:23:41.733
Um, you know, Mike loved to teach. He loved to mentor.
00:23:41.733 --> 00:23:45.566
And he was like an advocate for
that next generation.
00:23:45.566 --> 00:23:48.866
And so it's just such a fitting tribute to him
00:23:48.866 --> 00:23:51.400
to have that scholarship named after him.
00:23:51.400 --> 00:23:52.800
Yeah, it really is.
00:23:52.800 --> 00:23:57.033
Rich, can you share on how important you feel this scholarship is with
00:23:57.033 --> 00:24:01.466
with bringing the next generation of BOMA leadership up through the ranks?
00:24:02.600 --> 00:24:02.900
Sure.
00:24:02.900 --> 00:24:08.900
I mean it's incredibly important 'cause as I look at it, we're not getting any younger.
00:24:08.900 --> 00:24:14.300
You know, I think Missy's getting younger, but you know, you and I, Alan, not so much.
00:24:15.566 --> 00:24:22.366
And you know, it's that time when we really need to be grooming that next generation of folks
00:24:22.366 --> 00:24:26.200
those folks that are gonna be sitting in our seat, you know, in
00:24:26.200 --> 00:24:27.866
in hopefully a few short years.
00:24:27.866 --> 00:24:30.900
Uh, because you know, at some point
00:24:30.900 --> 00:24:33.033
You know, we do move on.
00:24:34.566 --> 00:24:37.900
Yeah, that’s kind of my thinking there.
00:24:38.500 --> 00:24:42.633
As I like to say, every time I see Missy, she ages like a fine wine.
00:24:42.900 --> 00:24:43.233
Right?
00:24:45.233 --> 00:24:51.400
I'm gonna come back to the podcast in the future if there's gonna be all this flattery.
00:24:53.033 --> 00:24:56.333
So anyone who's interested in applying for the J. Michael Coleman Scholarship
00:24:56.333 --> 00:25:01.900
can visit boma.org/scholarships
to learn more about this incredible opportunity.
00:25:02.166 --> 00:25:03.633
So this has been a great conversation,
00:25:03.633 --> 00:25:07.100
I have one last question before we wrap things up for today.
00:25:07.100 --> 00:25:11.833
If there's one key message you'd like the audience to take away from our conversation
00:25:11.833 --> 00:25:16.866
the value you personally get from attending the BOMA International Conference and Expo,
00:25:16.866 --> 00:25:17.833
what would it be?
00:25:17.833 --> 00:25:19.300
Rich, how about you?
00:25:19.800 --> 00:25:22.833
Ooh, okay, so I'm not gonna say one, I'm gonna say
00:25:22.833 --> 00:25:24.000
attend,
00:25:24.000 --> 00:25:25.233
be present,
00:25:25.233 --> 00:25:26.466
be a sponge,
00:25:26.466 --> 00:25:28.033
go to the trade show,
00:25:28.033 --> 00:25:34.700
meet people [and] develop what will hopefully be lasting and mutually rewarding relationships.
00:25:34.766 --> 00:25:36.166
That’s my bit of advice.
00:25:37.166 --> 00:25:38.266
Great, Missy?
00:25:39.300 --> 00:25:40.666
That's a hard act to follow.
00:25:40.666 --> 00:25:43.066
I think Rich really did hit all the topics.
00:25:43.066 --> 00:25:46.533
I'll add have a little fun, sprinkle a little fun in there.
00:25:46.533 --> 00:25:50.866
Um, network with people, develop relationships.
00:25:50.866 --> 00:25:55.300
It's certainly easier to make a phone call across, you know,
00:25:55.300 --> 00:26:00.766
the continent when you've met that person, when you've spoken to that person in-person.
00:26:00.766 --> 00:26:04.333
Yeah, and I often say “you get what you give.”
00:26:04.333 --> 00:26:06.633
You know, open yourself up,
00:26:06.633 --> 00:26:09.666
give up your time, you're gonna get back tenfold.
00:26:10.066 --> 00:26:10.800
Yeah.
00:26:11.300 --> 00:26:15.200
Rich and Missy, thank you both for taking time out of your busy day to join me.
00:26:15.200 --> 00:26:19.066
I look forward to breaking bread with the both of you in Long Beach at the end of the month.
00:26:19.133 --> 00:26:22.233
And a big thank you to our sponsor for the month, Building Engines.
00:26:22.233 --> 00:26:27.233
Thank you everyone for listening to BOMA's Building Excellence, a CRE podcast series,
00:26:27.233 --> 00:26:31.966
where the conversation doesn't stop and the industry keeps moving forward.
00:26:31.966 --> 00:26:35.800
Until next time, this is Alan Stein, signing off.
