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Your brand needs to evolve. But what if you lose the customers who got you here? Customer experience leader Melissa Eaton and five-time CMO Amy Heidersbach have both guided businesses through repositioning without alienating loyal customers. Amy led marketing at PayPal and Visa, scaling a busines…
Chick-fil-A had a 3M-follower TikTok goldmine. They told her to stop posting. Merriam Webb was showing staff meals, building massive organic reach. Corporate shut it down. She left and got a Shake Shack deal instead. That's what happens when you don't understand the difference between employee ad…
At $1.2M, everything stopped working. Landscape company Downer Brothers could add more crews, more equipment, and watch revenue grow. Until they couldn't. Profit tanked. Hours piled up. Same money. Nicole Downer had to reposition her entire business to break through to $10M. Generalists became sp…
Wendy Murphy, CEO of second‑generation Timber Tech Truss (started by her parents in 1980), shares what growth really looks like when you go from family-run to private equity-backed, and then acquire two businesses in 18 months. She shares why Timber Tech sold to align on a new direction, how the b…
Taylor Wilson ran a traditional agency. Hourly rates. Custom proposals. It wasn't scalable. She could only sell so much of herself. Leadership buy-in took forever. Budgets got cut. The model was breaking. So she repositioned Creative Shizzle to work like Netflix. Monthly subscription. Get what yo…
Sanggahan: Podcast dan karya seni yang disematkan pada halaman ini berasal dari Beatrice Gutknecht, yang merupakan milik pemiliknya dan tidak berafiliasi atau didukung oleh Listen Notes, Inc.