Decoding and Navigating Digital First VS. Customer First

There’s a drive towards moving ERP onto more modern platforms – especially the public cloud. But when a corporation intends to make a huge investment, the cost must be justified – as well as the benefit.

Peter Drucker – management consultant whose writings contributed to the philosophical and practical foundations of modern management theory – maintained that culture eats strategy for breakfast, i.e.

Join us as we explore the profound influence of organizational culture and strategy on technology's role in modern business.

Tune in as we explore the intricate relationship between a “Digital First” approach and a “Customer First” strategy. We’re aiming to unravel whether technological advancements can be customer-centric and inherently aligned. Is prioritizing digital initiatives synonymous with priortizing customer…