Customer Experience Patterns Podcast
Customer Experience Patterns Podcast
✓

Service Recovery Energy - Everywhere!

00:08:58
Podcasts
RSS
Link

TENTANG EPISODE INI

Service Recovery Energy - Everywhere!

Creating memorable moments in all phases of your experience, not just service recovery.


Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.


Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each episode of the podcast.


My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.


Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.

Hosted on Acast. See acast.com/privacy for more information.

Bisnis
Pemasaran
Manajemen
Inggris
Amerika Serikat
GunakanAPIuntuk mengambil episode ini diJSON

DALAM EPISODE INI

Edit tag ini

TRANSKRIP 🔗

Are you the producer of this podcast? Add a podcast transcript
Need Audio-to-Text? Transcribe with Listen411 in Just 60 Seconds

CARI EPISODE TERDAHULU

Cari episode sebelumnya dari Customer Experience Patterns Podcast.
Sematkan bilah pencarian ini ke situs web Anda

EPISODE LAIN DALAM PODCAST INI

The Kernel of Customer-Centric Culture Change

The Kernel of Customer-Centric Culture Change

The power of embracing your country's national identity, philosophy or religion as the foundation for your company's customer-centric culture transformation. Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or i…
00:08:31
BAGIKAN
SIMPAN
Behind Negative Experience Peaks Are More Negative Peaks

Behind Negative Experience Peaks Are More Negative Peaks

Why it's a good thing that your customers will never stop complaining, even as you solve their problems. Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics. Subscribe to my newsletter, Customer…
00:08:00
BAGIKAN
SIMPAN
How 1 CX Pro Created C-Suite Buy-in For Customer Experience

How 1 CX Pro Created C-Suite Buy-in For Customer Experience

If you want to figure out how to move from quarterly reporting on NPS trends, to coordinating cross-functional projects that actually improve your customer experience, this episode is for you. Sandra Fornasier on LinkedIn Connect with Sam on LinkedIn - I share customer experience content multiple t…
00:30:09
BAGIKAN
SIMPAN
Experience Is Everything - Jeannie Walters Book Launch Special Episode

Experience Is Everything - Jeannie Walters Book Launch Special Episode

Experience Is Everything Book Jeannie Walters on LinkedIn Jeannie's LinkedIn Learning Courses Jeannie's Website Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics. Subscribe to my newsletter, …
00:34:46
BAGIKAN
SIMPAN
Sanggahan: Podcast dan karya seni yang disematkan pada halaman ini berasal dari Sam Stern, yang merupakan milik pemiliknya dan tidak berafiliasi atau didukung oleh Listen Notes, Inc.
PROMOTED
The best Podcast API to search all podcasts and episodes. Trusted by 15,200+ companies and developers.
The best Podcast API to search all podcasts and episodes. Trusted by 15,200+ companies and developers.
PodcastAPI.com

REKOMENDASI
Gunakan API untuk mengambil episode ini