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Dr. Michelli discusses why mistake recovery has substantial impact on customer perceptions and on the future purchases of those consumers...
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CARI EPISODE TERDAHULU
Cari episode sebelumnya dari Customer Experience University - Winning Loyalty & Engagement One Customer at a Time.
EPISODE LAIN DALAM PODCAST INI
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Sanggahan: Podcast dan karya seni yang disematkan pada halaman ini berasal dari Dr. Joseph A. Michelli, yang merupakan milik pemiliknya dan tidak berafiliasi atau didukung oleh Listen Notes, Inc.
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