TENTANG EPISODE INI
Customers churn from software products due to lack of value. Even if the product is valuable, it doesn't matter if users don't know how to use it. Software vendors train 30 users at start, only 2 know how to use it after a year. Large language models bring value to the other 28.
Topics Covered
- What is Gainsight & who is Karl
- Automation in Karl's organization of IT & cybersecurity
- First thing Gainsight implemented with OpenAI
- The power of conversational interfaces in software products
- The speed, scale, and focus of Gainsight's response to LLM growth
- Highest ROI Product -- Security questionnaire tool
Inggris
Amerika Serikat
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CARI EPISODE TERDAHULU
Cari episode sebelumnya dari Closing the Loop with Andrew Camel.
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Sanggahan: Podcast dan karya seni yang disematkan pada halaman ini berasal dari Andrew Camel, yang merupakan milik pemiliknya dan tidak berafiliasi atau didukung oleh Listen Notes, Inc.
Sunting
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