TENTANG EPISODE INI
Heather and Sabine explore the essential trait of resilience and what it really means—how well one can deal with and bounce back from setbacks—and discuss its crucial role in the careers of financial representatives (FRs).
They discuss practical coaching strategies to foster resilience, including the significance of knowing one's purpose, identifying a strong support system, and practicing healthy coping mechanisms. They further emphasize the power of confidence, actionable steps, and recognizing positive behaviors.
Whether you're a coach or an FR, expect to come away with actionable insights for helping your FRs bounce back from setbacks and build enduring resilience. Listen now to empower your coaching efforts and support your team’s growth!
Episode Highlights:
01:01 - What is resilience? When I think of it, I think it's how well you deal with and bounce back from difficulties and from setbacks. We know there can be and will be many setbacks as FRs launch this career, whether it's just an overall bad day, no shows, friends and family that lack belief in your FRs, or maybe they question their decisions.
05:24 - Confidence and resilience oftentimes go hand in hand. People with greater confidence tend to be more resilient and they bounce back faster, and you can tell a lot about their confidence from the market surveys, but also, again, from behavioral interviewing questions.
09:10 - Breaking things down into those small manageable steps and just doing one thing. Because once you get started, I always think of Pete Greider who calls it the lead the horse to water strategy, where if you want to go to the gym but you don't feel like it, just get up and get dressed and put your shoes on. Then once you're that far, you feel silly not doing the next thing. So it's just getting started is the hardest part of anything.
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