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About Georg Dauterman:
Georg believes in the fusion of technology and creativity. With a background in both fields, he started his career in IT departments of publishing and advertising agencies, realizing the critical need for tech aligned with business goals. Joining Valiant in 2004, Georg's expertise and passion for efficiency brought industry recognition. He holds a history degree from Queens College and serves on Datto's Global Partner Advisory Board. Beyond his leadership role, Georg enjoys exploring culinary skills, fitness, and outdoor adventures with his family.
About Megan Quick:
Megan is a member of the Valiant Marketing & Sales team, assisting in demonstrating the value of our services and ensuring positive experiences for prospective clients. When not working with technology, she is a theater production manager and performer, producing her own comedy shows, and is an avid writer. Megan has a B.A. in Theater from Sewanee: The University of The South.
What you'll learn about in this episode:- What an IT assessment is, including a snapshot of your infrastructure, security, and applications that tells you exactly where you stand today and what needs to be changed.
- Why the IT assessment is the foundation of every successful MSP relationship, and why skipping it could lead to a rocky start.
- The key difference between an IT assessment and an IT onboarding, and why they may look similar on the surface but serve different purposes and outcomes.
- What the NIST Cybersecurity Framework is, why it's the gold standard for small and mid-market companies, and how to access it for free as a taxpayer-funded public resource.
- How IT assessments vary across remote, hybrid, and in-office environments, and why physical infrastructure introduces complexity that governance based reviews often miss.
- Why Wi-Fi is far more complex than it appears and why a proper Wi-Fi survey is one of the most critical and overlooked parts of an in office assessment.
- The key questions you should ask any IT provider before agreeing to an assessment, including requesting sample deliverables, understand their methodology, and learning how many assessments they perform each year.
- Why your relationship with an IT provider is one of the most important vendor partnerships in your business and why the assessment is an important first step in getting it right.
