इस एपिसोड के बारे में
Support veteran Andre Linde joins to tackle one of the most persistent challenges in Customer Support: knowledge gaps. Whether it's tribal knowledge, outdated docs, or cross-functional confusion, they explore practical ways support teams can take ownership of knowledge sharing — and use it as a lever for growth, collaboration, and professional development.
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पिछले एपिसोड्स खोजें
Growth Support के पिछले एपिसोड खोजें।
इस पॉडकास्ट के अन्य एपिसोड
Nivedha Venkatesh, founder of Pageloop and former support leader at Postman, Zapier, and more joins growth Support this week! We're exploring what it really looks like to grow a support career from the ground up — from first agent to founder. Niv shares candid lessons on growth, burnout, technical …
Explore how support teams can borrow tactics from marketing to create smarter, more human experiences that anticipate needs, build trust, and drive value.
In this episode, we dive deep into the unique challenges and rewards of leading from the middle, exploring key insights with our guest, Jenny Chudy. Together, we discuss the "sandwich" position between executive leadership and the front lines, sharing real-world experiences, a five-component framew…
In this episode, Neal Travis speaks with Priscilla Brooke, Head of Podcaster Success at Buzzsprout and host of Happy to Help, about how involving the whole company in customer support creates stronger teams, better products, and more connected organizations. They explore why all-company support mat…
अस्वीकरण: इस पृष्ठ पर एम्बेडेड पॉडकास्ट और कलाकृति Neal Travis से हैं, जो इसके मालिक की संपत्ति है और Listen Notes, Inc. से संबद्ध या समर्थित नहीं है।
संपादित करें
पॉडकास्ट डेटाबेस को अपडेटेड रखने में मदद के लिए धन्यवाद।
