אודות פרק זה
In this episode, Stacey is joined by Naomi Snodgrass and Ron Puent to explore why early planning is essential to successful system replacement. They discuss how alternatives analysis, market research, and business process redesign help agencies avoid common pitfalls, align stakeholders, and build systems that truly serve. Packed with lessons from real projects, this conversation highlights how thoughtful planning drives long-term impact.
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