אודות פרק זה
It’s one thing to have knowledge. It’s another to actually use it to improve quality across the board. That’s where most teams get stuck.
In this session, Rick Nucci, CEO of Guru, and Vasu Prathipati, CEO of MaestroQA, engage in a candid conversation about how Guru weaves knowledge into every part of its operations—from onboarding to performance to decision-making.
Rick has been rethinking how companies manage and share knowledge for years. In this chat, he’ll share how Guru builds a culture of quality that scales—by treating knowledge as a living, evolving system that teams rely on every day to make smarter decisions and drive better outcomes.
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פרקים אחרים בפודקאסט הזה
In this podcast, Godard Abel, co-founder and CEO of G2 and creator of two cloud pioneers acquired by Oracle and Salesforce, joins Vasu Prathipati, CEO of MaestroQA, to explore why fostering a Culture of Quality is no longer just a best practice—it’s the backbone of successful companies.
Are you really in touch with what’s happening on the frontlines of your customer interactions? Most leaders aren’t—and it’s costing them big.In this podcast, Loren Padelford, CRO of Slice and former Chief Customer Officer at Bill.com, joins Vasu Prathipati, CEO and Co-Founder of MaestroQA, to reve…
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Protect Your QA, CX, and Customer Support Teams from Lawsuit Threats, Bias, and Compliance Issues. Join Vasu Prathipati, CEO and Co-Founder of MaestroQA, along with guest expert Stacey Chiu from Michelman & Robinson LLP, for an enlightening discussion on navigating the legal complexities of AI…
הצהרה: הפודקאסט והגרפיקה המוטבעים בדף זה הם מ-MaestroQA, שהוא רכושו של בעליו ואינו קשור או מאושר על ידי Listen Notes, Inc.
