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In 2023 the industry standard for revenue AI was to pass an entire call transcript into a language model and hope. Gorish Aggarwal tried it, watched it fail at producing basic next steps, and stopped treating the transcript as the product. Sybill spent the next eighteen months building an org-leve‮…
Ad click-through rates are going up and on-site conversion is going down. Hao Sheng watches both sides of that scissor across roughly 80 million clicks a month, and his diagnosis is uncomfortable: part of the traffic you are paying for is agents clicking your ads, and an agent never fills out a fo‮…
Someone gave every rep a Claude license. Every team built its own ChatGPT project. Now the same question gets two different answers depending on who you ask. One customer had a rep pitch a product line that did not exist because ChatGPT made up SKUs the company had never sold. The model was not th‮…
Fourteen percent of AI agents go live with full approval. The rest are running anyway — chaining tasks, spawning sub-agents, crossing system boundaries at machine speed with more access than any human employee would be granted. The identity stack can tell you who logged in. It cannot tell you whet‮…
הצהרה: הפודקאסט והגרפיקה המוטבעים בדף זה הם מ-Rick Koleta, שהוא רכושו של בעליו ואינו קשור או מאושר על ידי Listen Notes, Inc.