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Training #1216

Pals Sudden Service, a drive-through burger chain in Tennessee, prioritizes training over blaming employees for mistakes. Employees receive 120 hours of training before working a station and a regularly tested for confidence. The company’s leaders believe that if it someone isn’t performing correc‮…

Failing #1213

Krystal Niu exemplifies the idea that winners lose more because they show up more. Despite numerous falls and injuries, she consistently returns to her act, inspiring audiences with her resilience. Embrace failure as part of the journey and get back up after every setback.

Carrying #1214

Matt Starke, a Navy SEAL diagnosed with brain cancer, lived 24 years behind his initial prognosis. His family, particularly his son Gharet, carried him everywhere once he was incapacitated, demonstrating that love is not just an emotion but an action. The strength of one’s love is the capacity to ‮…

Hiring #1215

Skills can be taught, but attitude must be brought. Pal’s Sudden Service, a successful burger chain out of Tennessee, prioritizes hiring for attitude, and provides extensive training for skills. The key takeaway is that attitude is the biggest life decision and can be changed instantly, while skil‮…
הצהרה: הפודקאסט והגרפיקה המוטבעים בדף זה הם מ-Chad Smith, שהוא רכושו של בעליו ואינו קשור או מאושר על ידי Listen Notes, Inc.