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חפש פרקים קודמים של Business Transformation Pitch with The CX Goalkeeper | Digital Transformation, AI, Leadership, Customer Experience.

פרקים אחרים בפודקאסט הזה

This episode explores how customer experience can drive real business growth, not just satisfaction. Jim Tincher shares insights from over 800 B2B interviews, practical frameworks like the LEAD model, and real-world examples from companies like Dow. Learn actionable steps to unlock growth hidden i‮…
This episode explores why many leaders are obeyed but not truly followed, and what that costs businesses. Rene Gonthier shares real-life stories and practical advice on building trust, motivating teams, and the difference between managers and true leaders. Listeners gain actionable tips to boost t‮…
Bill Staikos discusses his recent journey, including launching a consulting practice and a newsletter called 'AI, not KPI.' He explains how the newsletter aims to help CX professionals shift from focusing solely on metrics like NPS to building AI-forward organizations. Bill shares how each issue b‮…
In this episode I discuss with Sarka Risch how to use LinkedIn to build real relationships, stand out, and create business opportunities. Sarka Risch shares practical tips, real stories, and mistakes to avoid. Whether you're a leader, entrepreneur, or job seeker, you'll learn actionable strategies‮…
Gregorio Uglioni welcomes Cory Davison to discuss the 'experience equation' and the importance of aligning four key experiences: customer, employee, brand, and product. Cory shares her background in market research and her pivotal role at Smart Technologies, where she broke down silos and created ‮…
הצהרה: הפודקאסט והגרפיקה המוטבעים בדף זה הם מ-Gregorio Uglioni - Digital Transformation, Customer Experience, Leadership, שהוא רכושו של בעליו ואינו קשור או מאושר על ידי Listen Notes, Inc.