אודות פרק זה

אנגלית
ארצות הברית

תעתיק 🔗

חיפוש פרקים ישנים

חפש פרקים קודמים של All About The Customer.

פרקים אחרים בפודקאסט הזה

Zendesk powers customer experiences, so it’s only logical that their own CX is a major focus. But recently, Zendesk decided to double down. In this episode, Teresa Anania, Zendesk’s SVP Global Customer Experience, shares how to get top-down buy-in for customer centricity, how Zendesk believes CX w‮…
Great companies tap into their customers to drive everything. At Wrike, they look to their customers to dictate their messaging, go-to-market strategy, and even product decisions. In this episode with Wrike CMO Esther Flammer, we uncover exactly how they start everything with their customer.
How often do you run your key messaging by your customers? Probably not often enough. Sara Varni, CMO at Attentive, believes too much messaging work happens in an ivory tower. In this episode, Sara dives into why marketers tend to work in those ivory towers, what happens when we don’t talk directl‮…
For a long time, customer retention was viewed as CS' singlehanded responsibility. After all, isn’t that their job? But Kevin Lau, Senior Director of Global Customer Engagement at F5, believes retention is a team sport. Marketing, sales, and CS should come together to create better customer experi‮…
הצהרה: הפודקאסט והגרפיקה המוטבעים בדף זה הם מ-Influitive, שהוא רכושו של בעליו ואינו קשור או מאושר על ידי Listen Notes, Inc.