# Maureen Metcalf

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Design a Culture That Boosts Performance

Guests: Jim Ritchie-Dunham, Annabel Membrillo & Ana Claudia Goncalves Why do organizations hire capable people, then squeeze them into systems that prevent them from contributing their best? Jim Ritchie-Dunham, Ana Claudia Goncalves, and Anabel Membrillo join Maureen Metcalf to examine the invisi…

From TEDx to Team Talk: How to Make Messages Matter

Guest: Ruth Milligan Your expertise may earn you a seat at the table, but it doesn’t guarantee anyone will remember what you say.   Executive communication coach and TEDx pioneer Ruth Milligan joins Maureen Metcalf to explain why accomplished leaders struggle to influence a room, especially when…

Growing Beyond What You Do So Well

Guest: Lesley Southwick-Trask You’ve earned a reputation for knowing what you’re doing. When did you last let yourself learn something you might be bad at? Cultural anthropologist, CEO, and leadership strategist Lesley Southwick-Trask joins Maureen Metcalf to explore how unfamiliar experiences ca…

Let Others Decide: How DHL’s COO Shares Authority

Guest: Mike McLellan, COO, DHL Supply Chain North America   You hired capable leaders. Can they make a decision you wouldn’t have made…and still count on your support? Mike McLellan, Chief Operating Officer of DHL Supply Chain North America, admits he likes control. But when a vice president pro…

What Good Bosses Do Differently

Guest: Mike Morrow-Fox You thought this made you a good boss: you hired capable people and gave them room to work. But do they experience that freedom as trust, or as being left on their own?   The answer could indicate they see you as a bad boss instead.   Maureen Metcalf and Mike Morrow-Fox …

The Human Case: What AI Strategies Miss

Guest: Jack Myers, author of Your Third Brain Your AI business case measures time saved and costs reduced. Does it measure the judgment ability your organization could lose? Jack Myers joins Maureen Metcalf to explore how automation and management cuts can quietly dismantle the very human mentori…

Leading on Overload: Managing Stress & Focus

Guest: Maryanna Klatt, Ph.D. Everyone needs your attention. But you’re exhausted; how much do you have left?   When your days are filled with meetings, messages, and difficult decisions, pushing through the overload and stress becomes a habit. You keep delivering, but finish the day exhausted, d…

9 Minutes on Monday: Forging Trust & Accountability

Guest: James Robbins, Nine Minutes on Monday creator Your team knows the targets. You’ve clarified expectations. Why does getting results still require so much pushing?   Leadership expert James Robbins joins Maureen Metcalf to explore how demands for greater accountability can backfire when emp…

Leading Large-Scale Change While Keeping the Business Running

Guest: Kathy Starkoff, former Ohio State CIO Your team is already stressed to the max. Now you need them to transform the business, too. Major change – whether it’s a new system, process, or reorganization -- may promise better results, but getting there requires people to learn unfamiliar ways o…

Beyond AI Adoption: Redesigning Work, Rewards, and Results

Guest: Neil Sahota, UN AI Advisor Your AI tools changed. Your incentives didn’t. If people are still rewarded for how many tasks they finish, what happens when AI helps them finish even more? Neil Sahota joins Maureen Metcalf to explore what leaders need to change after adopting AI in the workpla…