Transcription complète de Compute This 9-13-2026

there. iHeart, YouTube, the whole bit. 35 00:01:58.409 --> 00:02:02.000 But last week we told you about a nasty browser flaw. Um, 36 00:02:02.180 --> 00:02:04.560 it's not just in Google Chrome. It was also in brave, 37 00:02:04.579 --> 00:02:08.319 you know, edge, any browser that, that runs on chromium, uh, 38 00:02:08.360 --> 00:02:10.520 had a bug that would allow you to have your 39 00:02:10.539 --> 00:02:13.360 browser completely taken over. Um, so that was a really 40 00:02:13.400 --> 00:02:20.090 big reason to have secure updater, uh, running on your computer. Uh, also, um, yeah, 41 00:02:20.129 --> 00:02:21.449 all you had to do was restart your computer to 42 00:02:21.490 --> 00:02:23.550 fix that. If you had secure updater, by the way, um, 43 00:02:24.189 --> 00:02:26.370 we walked you through Apple's new foldable phone. We talked 44 00:02:26.389 --> 00:02:28.330 about this one. We have a shocking followup story on 45 00:02:28.370 --> 00:02:30.689 that for you today, coming up on the program. The 46 00:02:30.810 --> 00:02:33.740 the new Fold Ultra, a twenty five hundred dollar iPhone. 47 00:02:34.280 --> 00:02:37.860 And I wasn't sure how many I'm not. I didn't 48 00:02:37.900 --> 00:02:40.860 get a like like a BOGO deal on the the 49 00:02:41.039 --> 00:02:43.400 the Note 8. I have a note or not a note, 50 00:02:43.740 --> 00:02:46.530 a fold, a Z Fold. I've got the Z Fold 7. 51 00:02:46.530 --> 00:02:47.849 They came up with the Z Fold 8. We're going 52 00:02:47.870 --> 00:02:49.810 to hear about that later in the program today. And 53 00:02:49.909 --> 00:02:52.250 usually they say, like, trade in your your your current 54 00:02:52.289 --> 00:02:53.750 phone and we'll give you the new phone for like 55 00:02:53.789 --> 00:02:57.729 five hundred bucks. And it's a $ 2, 000 phone. So for $ 500, 56 00:02:57.669 --> 00:03:00.430 it's a pretty sweet deal. So I'll take the new tech. 57 00:03:01.169 --> 00:03:04.710 There wasn't a coupon like that this year. And that's 58 00:03:04.729 --> 00:03:07.469 what we're telling you guys. The price increases on memory 59 00:03:07.550 --> 00:03:11.430 and storage have been so extreme that even if they 60 00:03:11.469 --> 00:03:15.229 don't raise the prices, they're going to reduce the discounts. 61 00:03:16.009 --> 00:03:17.530 And so when you see this, you're going to see 62 00:03:17.569 --> 00:03:20.530 fewer coupons for electronics, fewer discounts on Black Friday for 63 00:03:20.569 --> 00:03:23.800 electronics and things like that. Because especially electronics that have 64 00:03:23.919 --> 00:03:29.599 memory and storage, because you just can't right now. The 65 00:03:29.659 --> 00:03:32.400 rent is just too darn high on those components right now. 66 00:03:33.180 --> 00:03:37.050 We also told you about Windows 11 Goth Mode. Bet 67 00:03:37.069 --> 00:03:39.610 you didn't know about that. Windows 11 Goth Mode was 68 00:03:39.669 --> 00:03:42.590 a Windows update glitch that made your wallpaper

go away, 69 00:03:42.729 --> 00:03:46.669 and no matter what, it can't be fixed. If you 70 00:03:46.689 --> 00:03:49.490 try to change the settings, the settings are gone. They're 71 00:03:49.530 --> 00:03:52.500 just gone from Windows. And so you have to wait 72 00:03:52.560 --> 00:03:54.659 for another update to fix that if you happen to 73 00:03:54.699 --> 00:03:57.120 get caught with goth mode. They don't know why some 74 00:03:57.159 --> 00:03:59.180 computers go to goth mode and some don't. Just the 75 00:03:59.199 --> 00:04:01.150 same way we don't know why some kids go goth 76 00:04:01.219 --> 00:04:04.610 and some don't. We just don't know why it happens. 77 00:04:05.250 --> 00:04:06.770 We don't know if it's like a social thing. We 78 00:04:06.810 --> 00:04:08.789 don't know if it's like an attention thing. But if 79 00:04:09.009 --> 00:04:11.750 you weren't giving your computer an appropriate level of attention 80 00:04:11.930 --> 00:04:15.389 as a computer-owning parent, your computer may have gone goth. 81 00:04:16.120 --> 00:04:18.990 So yeah, Microsoft's working on a fix for that. You 82 00:04:19.009 --> 00:04:20.490 can catch up on the full replay of the show 83 00:04:20.550 --> 00:04:24.790 at schrockinnovations.com. This week in the Omaha Service Center, we 84 00:04:24.829 --> 00:04:27.829 have managed to onboard not one, but two brand new 85 00:04:27.910 --> 00:04:30.860 junior technicians in the Omaha Service Center. So we're going 86 00:04:30.879 --> 00:04:33.000 to mint those guys and get them up to speed 87 00:04:33.740 --> 00:04:36.740 real quick before the fall here and get them serving 88 00:04:36.779 --> 00:04:38.600 you in the Omaha Service Center there. We do still 89 00:04:38.639 --> 00:04:40.740 have an open position for a senior technician in the 90 00:04:40.819 --> 00:04:43.430 Omaha Service Center, so We're almost back to a full 91 00:04:43.519 --> 00:04:46.589 crew there again. So if you are interested in that position, 92 00:04:47.230 --> 00:04:49.129 time is running out. You should probably apply for that 93 00:04:49.209 --> 00:04:54.329 before that one gets filled up as well. Windows 11, 2.5 H2. 94 00:04:54.470 --> 00:04:57.560 We talked about this. Or excuse me, 2.6 H2. 2.5 95 00:04:57.560 --> 00:05:00.519 H2 is the one that's out now. The 2.5 is 96 00:05:00.560 --> 00:05:03.860 the year it was released. And H2 is the half 97 00:05:03.899 --> 00:05:05.660 of the year that it was released. Microsoft used to 98 00:05:05.699 --> 00:05:11.389 do two of these updates every year. They were so incredible. 99 00:05:12.610 --> 00:05:17.329 popular sarcasm that Microsoft decided to maybe back off to 100 00:05:17.430 --> 00:05:20.810 only one major feature upgrade per year. What ended up 101 00:05:20.850 --> 00:05:22.970 happening before is the first feature upgrade was the one 102 00:05:23.009 --> 00:05:25.180 that kind of laid all the train tracks and the 103 00:05:25.209 --> 00:05:27.439 groundwork for the second one that delivered all the goods. 104 00:05:28.620 --> 00:05:31.720 Now they've just gone straight to the goods. And these 105 00:05:31.779 --> 00:05:33.939 updates have been used to deliver all kinds of features 106 00:05:33.959 --> 00:05:37.420 that you've never asked for. AI slop to your heart's content. 107 00:05:37.459 --> 00:05:41.029 Copilot was brought to you via a feature upgrade. Just, 108 00:05:41.250 --> 00:05:45.459 you know, Microsoft Paint and the new remove the background 109 00:05:45.500 --> 00:05:50.819 from paint? Like, really? AI functions, right? So all this 110 00:05:50.860 --> 00:05:53.160 stuff that you never asked for came in a feature upgrade. 111 00:05:53.519 --> 00:05:55.379 Some of it broke. Some of it doesn't work right. 112 00:05:56.199 --> 00:05:59.790 I saw like a cartoon online, and it was Windows 113 00:05:59.790 --> 00:06:01.829 11 was at the top of the pile of books. 114 00:06:02.329 --> 00:06:04.810 And do you know if like you sloppily stack a 115 00:06:04.910 --> 00:06:06.850 number of books on top of each other and you 116 00:06:06.889 --> 00:06:09.730 start off with like the paperback novels? and you end 117 00:06:09.769 --> 00:06:12.230 with the dictionary and the thesaurus on the top of 118 00:06:12.269 --> 00:06:15.490 the pile, the pile becomes a little unstable. And that's 119 00:06:15.529 --> 00:06:17.970 how they were describing the Windows code base. It was 120 00:06:18.029 --> 00:06:22.370 built for Windows NT back in the day, Windows for 121 00:06:22.430 --> 00:06:26.470 work groups. Windows 3.1 is what the code base still 122 00:06:26.670 --> 00:06:29.850 is for Windows. But they've stacked so much stuff on 123 00:06:29.910 --> 00:06:32.029 top of it now that when something breaks, no one 124 00:06:32.050 --> 00:06:34.089 really knows why. When it goes goth mode, nobody knows 125 00:06:34.170 --> 00:06:38.170 why it's happening because the code is so... incredibly intricate 126 00:06:38.389 --> 00:06:42.730 and interwoven. And changing one thing here changes 14 completely 127 00:06:42.810 --> 00:06:44.810 unrelated things over there, and you don't know why. And 128 00:06:45.370 --> 00:06:48.290 then you fix those 14 things, and now that has 129 00:06:48.470 --> 00:06:51.300 spawned 28 new problems, and you fix those 28, and 130 00:06:51.310 --> 00:06:54.959 now you have 56 new problems. That's what Microsoft's coders 131 00:06:55.000 --> 00:06:59.939 are dealing with. So they're working frenetically at simplifying right now, 132 00:07:01.259 --> 00:07:03.500 taking out the AI slop, taking out the features you 133 00:07:03.540 --> 00:07:05.970 don't want, and bringing the code base back to a 134 00:07:06.110 --> 00:07:10.029 stable place. And that's where Microsoft's focus has been, and 135 00:07:10.050 --> 00:07:11.569 that's one of the things they're going to be delivering 136 00:07:11.589 --> 00:07:16.120 with 2.6.h2. So assuming that that update does work, unlike 137 00:07:16.160 -->

00:07:19.399 the goth mode update, assuming that that update does work 138 00:07:19.660 --> 00:07:22.939 and everything, you should get a more stable experience out 139 00:07:22.959 --> 00:07:26.730 of your Windows 11 computer after the update. The challenge 140 00:07:26.750 --> 00:07:28.829 that we have with feature upgrades, and if you've been 141 00:07:28.910 --> 00:07:30.370 in Windows for a while, you've had a few of 142 00:07:30.389 --> 00:07:34.000 these now, Your computer is supposed to automatically download and 143 00:07:34.040 --> 00:07:36.639 install these updates just like any other update. Now at 144 00:07:36.680 --> 00:07:40.269 first Microsoft tells you there's a feature update available. Do 145 00:07:40.509 --> 00:07:44.110 you want it? So Microsoft will come out and say 146 00:07:44.449 --> 00:07:46.649 we are not going to force this onto your computer. 147 00:07:47.629 --> 00:07:52.079 The key word that's missing from that conversation is the 148 00:07:52.120 --> 00:07:56.339 word yet. We are not going to force this on 149 00:07:56.360 --> 00:08:01.389 your computer yet. Eventually we will totally force this down 150 00:08:01.430 --> 00:08:03.930 your throat and you will have no choice. You'll reboot 151 00:08:03.949 --> 00:08:07.050 your computer one day and you'll have it. Or you 152 00:08:07.089 --> 00:08:09.389 won't reboot your computer and we're going to reboot your 153 00:08:09.410 --> 00:08:11.250 computer for you, wipe out all your work, and then 154 00:08:11.269 --> 00:08:13.920 you'll have it. So you're going to get it eventually 155 00:08:14.060 --> 00:08:16.399 one way or the other. The challenge that we come 156 00:08:16.439 --> 00:08:18.920 up against at Schrock and the thing that was frustrating 157 00:08:18.959 --> 00:08:21.759 for us as a service company is when Microsoft pushes 158 00:08:21.800 --> 00:08:27.290 these updates, sometimes things go sideways. Now, Goth mode, it's 159 00:08:27.329 --> 00:08:30.009 a funny, jokey thing, right? Okay, so your wallpaper disappears 160 00:08:30.060 --> 00:08:32.320 for a couple weeks. It's not the end of the world. 161 00:08:32.379 --> 00:08:33.919 It's annoying, but it's not the end of the world. 162 00:08:33.940 --> 00:08:36.080 You can still use your computer. You're not going to 163 00:08:36.120 --> 00:08:39.019 go spend $ 150 at Schrock to have us try to 164 00:08:39.080 --> 00:08:41.519 fix your wallpaper, right? Especially if it's going to come 165 00:08:41.559 --> 00:08:43.279 back in a couple weeks. You're just not going to 166 00:08:43.320 --> 00:08:46.639 do that. But if your computer doesn't boot after the update, 167 00:08:47.100 --> 00:08:49.299 or worse yet, it reboots and all of your stuff 168 00:08:49.360 --> 00:08:51.659 is gone, not just the wallpaper, but all your files 169 00:08:51.700 --> 00:08:57.129 and your pictures and everything else is gone, or You 170 00:08:57.169 --> 00:08:59.370 try to install it and the install fails and then 171 00:08:59.409 --> 00:09:02.009 it does a rollback and then it reboots. And then 172 00:09:02.600 --> 00:09:05.220 the next night it tries to install again and it fails. 173 00:09:05.519 --> 00:09:07.120 So then it has to do a rollback and then 174 00:09:07.159 --> 00:09:10.580 it reboots. And it's just thrashing that super expensive solid 175 00:09:10.600 --> 00:09:12.799 state drive you have in there now. All kinds of 176 00:09:12.879 --> 00:09:15.629 unnecessary read rights happening to that drive on a large 177 00:09:15.669 --> 00:09:19.009 scale every single day when it fails. It's going to 178 00:09:19.029 --> 00:09:21.889 destroy your hard drive. It's going to damage your physical hardware. 179 00:09:23.929 --> 00:09:26.970 Those things all happen to real people every single time 180 00:09:27.009 --> 00:09:30.879 these updates happen. 80-20 chance is what we've seen in 181 00:09:30.909 --> 00:09:32.940 the service center. And those are nice round numbers. We 182 00:09:32.980 --> 00:09:37.399 don't have an actual statistic where we've measured how many 183 00:09:37.440 --> 00:09:40.059 people and short customers have successfully updated versus how many 184 00:09:40.080 --> 00:09:44.879 have had a problem. Short customers have about an 80% 185 00:09:44.879 --> 00:09:49.820 success rate with their hardware installing these Microsoft updates. 20% 186 00:09:49.820 --> 00:09:53.549 of the customers have a problem. Sometimes that problem is minor. 187 00:09:54.340 --> 00:09:55.860 Like it just failed the first time and we have 188 00:09:55.879 --> 00:09:58.309 to try a second time. And sometimes the problem is 189 00:09:58.350 --> 00:10:00.669 more severe. Like I've lost all my stuff. Please, please 190 00:10:00.730 --> 00:10:03.409 help me. And those customers end up coming into the 191 00:10:03.450 --> 00:10:05.750 service center and spending one to two hours of labor. 192 00:10:06.029 --> 00:10:09.899 So 150 to $ 300 to have us go in, fix 193 00:10:09.940 --> 00:10:12.659 the problems, get the update installed and get them back 194 00:10:12.720 --> 00:10:15.559 to a stable place again. And of course, you know, 195 00:10:15.600 --> 00:10:17.820 when you get hit with an unexpected $ 300 computer repair bill, 196 00:10:19.509 --> 00:10:22.490 I'm sure you're happy about that. I would be happy 197 00:10:22.509 --> 00:10:25.129 about it. I got hit with an unexpected $ 5, 000 air 198 00:10:25.429 --> 00:10:27.669 conditioner repair bill in the Des Moines Service Center this week. 199 00:10:28.710 --> 00:10:32.970 I was thrilled. I thought to myself, I'm just thankful 200 00:10:33.210 --> 00:10:35.409 that we were able to replace the heat exchanger and 201 00:10:35.450 --> 00:10:38.110 we didn't have to put a $ 13, 000 unit on the roof. 202 00:10:39.269 --> 00:10:45.450 When that's the silver lining, it's bad, right? So people 203 00:10:45.570 --> 00:10:47.350 feel that way when they have to spend money on 204 00:10:47.370 --> 00:10:50.879 their

computer that for an update they didn't want, that 205 00:10:50.919 --> 00:10:52.870 gave them a bunch of features they didn't ask for, 206 00:10:53.870 --> 00:10:56.289 the features that don't even work. Hello, have you tried 207 00:10:56.330 --> 00:11:02.809 to use Copilot? We have businesses, I'm talking Fortune 5000 208 00:11:02.809 --> 00:11:08.600 businesses that we work with that are actively implementing Copilot 209 00:11:08.679 --> 00:11:13.500 integration into their workflow for AI. And they're asking us 210 00:11:13.559 --> 00:11:14.059 to help. 211 00:11:20.799 --> 00:11:21.029 Yeah. 212 00:11:23.409 --> 00:11:23.789 Don't. 213 00:11:24.210 --> 00:11:26.169 That's the best help I could give you. Just don't. 214 00:11:27.250 --> 00:11:29.230 Don't do that with Copilot. You do the AI. The 215 00:11:29.289 --> 00:11:34.279 AI could dramatically increase your productivity. Do not use Copilot 216 00:11:34.299 --> 00:11:36.840 to do it. Thank you. When I go to the 217 00:11:36.879 --> 00:11:38.919 Microsoft website and I'm trying to set up my new 218 00:11:39.080 --> 00:11:41.899 email account, that I've set up with Microsoft 365, and 219 00:11:41.919 --> 00:11:44.019 I have to migrate all my email from my old 220 00:11:44.059 --> 00:11:46.519 mailbox to my new one. In my head, I know 221 00:11:46.559 --> 00:11:48.879 the process to do this, but Microsoft has made a 222 00:11:48.919 --> 00:11:53.179 convenient tool to do it for me. So, like any technician, 223 00:11:53.220 --> 00:11:55.720 if there's a proper tool for the job, I want 224 00:11:55.759 --> 00:11:58.480 to use the proper tool for the job. The problem is, 225 00:11:58.700 --> 00:12:02.639 I can't find the flipping tool anywhere. Microsoft's maze of 226 00:12:02.700 --> 00:12:06.700 support tools is so... I couldn't find it, right? It 227 00:12:06.740 --> 00:12:09.779 was like playing a Return to Castle Wolfenstein and I'm 228 00:12:09.799 --> 00:12:12.100 looking for the dog. You know, I'm like, where's the dog? 229 00:12:12.220 --> 00:12:12.980 I keep opening doors. 230 00:12:13.000 --> 00:12:13.659 There's no dog. 231 00:12:13.740 --> 00:12:14.879 If you've ever played that game, you know what I'm 232 00:12:14.919 --> 00:12:17.600 talking about. So you find the dog. You don't like 233 00:12:17.840 --> 00:12:21.289 finding the dog. But, you know, I'm looking everywhere for 234 00:12:21.309 --> 00:12:24.659 this tool and I can't find it. So Copilot pops up. 235 00:12:25.350 --> 00:12:27.830 I can help you. And I thought, all right, you know, 236 00:12:27.850 --> 00:12:30.629 I use a lot of AI stuff. Let's give Copilot 237 00:12:30.669 --> 00:12:35.509 another try. Copilot, where is your IMAP migration tool? on 238 00:12:35.529 --> 00:12:39.710 the Microsoft website, the online tool. Yes, the one that 239 00:12:39.730 --> 00:12:44.509 I'm searching for right now. It thought about it for 240 00:12:44.549 --> 00:12:47.759 five minutes and it came back and it said, well, 241 00:12:48.460 --> 00:12:53.360 the agent hasn't responded. The agent may not respond. But 242 00:12:53.399 --> 00:12:58.919 if the agent does respond, it'll appear here. What kind 243 00:12:58.960 --> 00:13:02.950 of failure is that? Like, the agent didn't respond. I 244 00:13:02.990 --> 00:13:06.250 understand that. The agent might respond or might not respond. 245 00:13:06.289 --> 00:13:07.690 Why don't you wait around for the rest of your 246 00:13:07.730 --> 00:13:12.580 life and find out? The agent never responded. Newsflash. I 247 00:13:12.620 --> 00:13:14.529 sent it a second time. It timed out a second time. 248 00:13:15.480 --> 00:13:18.059 Microsoft can't even get their own AI tools to find 249 00:13:18.100 --> 00:13:21.320 their own tool or their own AI stuff to find 250 00:13:21.360 --> 00:13:25.159 their own tools on their own website. How on earth 251 00:13:25.200 --> 00:13:28.200 is it going to help me with my computer? So 252 00:13:29.379 --> 00:13:31.879 there's not a lot of confidence when these updates are 253 00:13:31.899 --> 00:13:35.340 pushed out by Microsoft. People just... They genuinely feel like 254 00:13:35.419 --> 00:13:39.360 Microsoft is not listening, that Microsoft is pushing things on 255 00:13:39.379 --> 00:13:42.259 them that they don't want. And Microsoft could be right. 256 00:13:42.279 --> 00:13:43.820 They could be like, this is the nicest thing since 257 00:13:43.840 --> 00:13:46.490 sliced bread. And eventually everyone's going to be using it 258 00:13:46.570 --> 00:13:49.610 and you will eventually be thankful that you have this. 259 00:13:49.970 --> 00:13:53.269 And they might be right, maybe. But it's that same 260 00:13:53.350 --> 00:13:55.629 kind of eventually thankful that when you were a little 261 00:13:55.669 --> 00:13:57.450 kid and you wanted to buy some baseball cards and 262 00:13:57.470 --> 00:14:00.320 your dad said, if you save that money instead, someday 263 00:14:00.340 --> 00:14:06.000 you'll be grateful. Where are your baseball cards now? Don't 264 00:14:06.039 --> 00:14:09.519 you wish you had to save that money? Dad was right. 265 00:14:10.279 --> 00:14:13.620 But man, it did not feel good at the time. 266 00:14:14.470 --> 00:14:17.190 So that's why we created Safe Upgrade. Safe Upgrade is 267 00:14:17.250 --> 00:14:19.350 a product that we sell at Schrock. It is a 268 00:14:19.389 --> 00:14:22.710 piece of software that you run at home to install 269 00:14:22.750 --> 00:14:25.149 the update the same way that we do it on 270 00:14:25.169 --> 00:14:27.649 the bench. So there's two different, and this was great 271 00:14:27.700 --> 00:14:30.899 for Nevaeh, our new Omaha front desk employee to learn. 272 00:14:31.179 --> 00:14:33.120 She's like, so what you're telling me, there's a piece 273 00:14:33.139 --> 00:14:36.250 of software called Safe Upgrade. And there's also a bench 274 00:14:36.309 --> 00:14:38.230 service that customers can come in and buy that is 275 00:14:38.269 -->

00:14:42.330 safe upgrade. One of them is $ 65, the software, and 276 00:14:42.370 --> 00:14:46.120 the bench service is $ 95. But they're both called safe upgrade. 277 00:14:47.399 --> 00:14:50.700 I'm like, yeah, of course. Because that's not confusing at all. 278 00:14:51.419 --> 00:14:53.840 So if you come into the service center after 26H2 279 00:14:54.840 --> 00:14:57.470 is out and we notice you're running 25H2, we're going 280 00:14:57.490 --> 00:14:59.750 to tell you you need to get 26H2. We're going 281 00:14:59.769 --> 00:15:03.029 to offer you a safe upgrade installation on the bench 282 00:15:03.149 --> 00:15:07.190 by a technician. That's ninety five dollars. We get it 283 00:15:07.250 --> 00:15:13.100 installed every time and it works every time. When you 284 00:15:13.120 --> 00:15:15.320 do it at home, it only works 80 percent of 285 00:15:15.360 --> 00:15:18.259 the time with Microsoft. So what if we could make 286 00:15:18.299 --> 00:15:20.940 a piece of software that did the exact same thing 287 00:15:20.960 --> 00:15:23.320 that we do on the bench, but did it for 288 00:15:23.379 --> 00:15:27.700 you at home? You're kind of doing it yourself, right? 289 00:15:28.779 --> 00:15:30.440 So we could charge a little less for that. So 290 00:15:30.460 --> 00:15:33.230 that's only sixty five dollars. That's what's for sale right 291 00:15:33.269 --> 00:15:36.409 now at SchrockInnovations.com if you click on Shop and Specials. 292 00:15:36.830 --> 00:15:39.210 You can pick up a copy of Safe Upgrade for 293 00:15:39.250 --> 00:15:44.120 your computer. You can use that Safe Upgrade software to 294 00:15:44.149 --> 00:15:47.440 get this new Windows 2.6 H2 update safely installed on 295 00:15:47.460 --> 00:15:51.679 your computer. And we limit the number of Safe Upgrade 296 00:15:52.100 --> 00:15:54.860 copies that we sell. The limit this year was 600 297 00:15:54.860 --> 00:15:59.820 copies because if something would go terribly sideways, for example– 298 00:16:01.909 --> 00:16:05.350 We don't want to have 1,200, 1,300, 1,500 people calling 299 00:16:05.389 --> 00:16:07.990 us at one time. It's not good service. So 600 300 00:16:07.990 --> 00:16:09.809 is kind of the limit to what we can do 301 00:16:09.850 --> 00:16:12.330 with all of our tools and capabilities at one time. 302 00:16:12.929 --> 00:16:15.080 And that's if we spread it across all the service centers. 303 00:16:15.620 --> 00:16:19.080 We have 514 left in stock, which, you know, not 304 00:16:19.120 --> 00:16:20.720 bad for the first week when this is supposed to 305 00:16:20.759 --> 00:16:24.639 come out in late September or October. So sometimes it's 306 00:16:24.659 --> 00:16:26.860 late October even. So we got some time to go here, 307 00:16:26.940 --> 00:16:32.470 but we're already down to 514. So that's available at schrockinnovations.com. 308 00:16:32.490 --> 00:16:34.110 Click on Shop and Specials and make sure you get 309 00:16:34.149 --> 00:16:38.149 a copy for each computer that you want to safely upgrade. 310 00:16:38.169 --> 00:16:42.389 402-558-1110 is the number to join us on the program. 888-250-2091. 311 00:16:43.789 --> 00:16:47.000 As we do every week, we'll give away a $ 25 312 00:16:46.179 --> 00:16:49.779 Schrock Innovations gift certificate. Coming up on the program, guys, 313 00:16:52.019 --> 00:16:54.759 a whole bunch of new Apple devices were announced. And 314 00:16:54.779 --> 00:16:56.460 the one device that didn't get a lot of love, 315 00:16:56.480 --> 00:16:58.289 it didn't get a lot of attention because the the 316 00:16:58.350 --> 00:17:01.190 fold phone kind of took the, stole the show is 317 00:17:01.230 --> 00:17:05.849 the new Apple watch. This Apple watch could possibly be 318 00:17:05.890 --> 00:17:10.420 the best spy gadget ever introduced. And it's spying for you, 319 00:17:10.960 --> 00:17:13.799 not for Apple. So that's going to be interesting to watch. 320 00:17:13.819 --> 00:17:15.440 We're going to talk about that coming up on the program. 321 00:17:16.160 --> 00:17:18.319 You might've heard that lots of people are firing their 322 00:17:18.359 --> 00:17:22.329 employees because they're replacing them with it. These evil companies, 323 00:17:22.670 --> 00:17:26.230 they get the it and they fire their people. Do 324 00:17:26.269 --> 00:17:29.900 you know that getting fired, Because AI took your job 325 00:17:29.960 --> 00:17:32.559 is probably the best career move you can make because 326 00:17:32.599 --> 00:17:35.039 the statistics are now showing that those employees are being 327 00:17:35.079 --> 00:17:40.240 rehired at even higher wages once the companies figure out 328 00:17:40.279 --> 00:17:43.849 that the AI can't do what they do. Yeah, it's 329 00:17:43.869 --> 00:17:46.670 kind of like that. So AI is a tool that 330 00:17:46.710 --> 00:17:50.690 makes your existing people more productive. It is not a 331 00:17:50.730 --> 00:17:55.349 replacement for the existing people. There's a difference. You've got 332 00:17:55.390 --> 00:17:57.730 to understand that if you're in business. You must. If 333 00:17:57.769 --> 00:18:00.190 you're trying to automate... Because you want to eliminate your staff? 334 00:18:00.819 --> 00:18:02.960 You have the wrong motivation, my friend. That's never going 335 00:18:02.980 --> 00:18:05.240 to happen. You're never going to be satisfied. Your customers 336 00:18:05.259 --> 00:18:07.339 are going to hate it and you will fail every 337 00:18:07.700 --> 00:18:12.519 flipping time. We kind of do this. We know. We're 338 00:18:12.559 --> 00:18:15.380 doing this right now at Schrock. We know. You've got 339 00:18:15.400 --> 00:18:16.819 to keep the people and you've got to keep the 340 00:18:16.880 --> 00:18:19.720 people happy and make their jobs easier. That's what AI 341 00:18:19.759 --> 00:18:21.960 is supposed to do. And then we're going to wrap up. 342 00:18:22.700 --> 00:18:23.440 This is a stunner. 343 00:18:23.640 -->

00:18:25.259 I mean, lots of Apple stuff in the show today. 344 00:18:25.940 --> 00:18:29.259 Tim Cook released a statement. Tim Cook, as you know, 345 00:18:29.720 --> 00:18:34.390 is the former CEO now for Apple. 346 00:18:34.730 --> 00:18:35.549 He would be the former. 347 00:18:35.569 --> 00:18:40.150 Yeah, former CEO of Apple. Obviously, he's very involved. He 348 00:18:40.170 --> 00:18:42.190 was around when Steve Jobs was around. It's Tim Cook. 349 00:18:44.339 --> 00:18:48.140 Very even keel, very, very calm. So when Tim Cook 350 00:18:48.539 --> 00:18:53.339 comes out and says, I bought the Galaxy Z Fold 351 00:18:53.339 --> 00:18:56.480 8 and it's the best phone I've ever used on 352 00:18:56.519 --> 00:19:01.509 the eve of Apple releasing their foldable phone. What's going 353 00:19:01.569 --> 00:19:02.890 on there? We're going to bring you we're going to 354 00:19:02.910 --> 00:19:03.829 try it. We're going to see if we can dig 355 00:19:03.869 --> 00:19:07.730 up the audio of Tim Cook's actual statement, because you're 356 00:19:07.750 --> 00:19:09.089 not going to believe it if you don't hear it yourself. 357 00:19:09.230 --> 00:19:10.509 So we got a lot to cover. So we're going 358 00:19:10.529 --> 00:19:12.750 to take a quick break. But more of the program 359 00:19:12.789 --> 00:19:14.630 coming up next on Compute This. 360 00:19:16.029 --> 00:19:18.769 You would probably rather drink the water at Camp Lejeune 361 00:19:19.069 --> 00:19:21.470 than get another call about the desperate need to renew 362 00:19:21.490 --> 00:19:25.390 your car's expiring warranty. Who actually responds to those calls? 363 00:19:25.970 --> 00:19:28.369 Everyone wants to play the warranty game where you pay 364 00:19:28.430 --> 00:19:31.009 money now just in case you need service later that 365 00:19:31.170 --> 00:19:33.009 everyone hopes you won't need or use. 366 00:19:33.470 --> 00:19:34.450 It's such a waste. 367 00:19:35.019 --> 00:19:39.079 It's no different with computers. Major manufacturers' warranties have more 368 00:19:39.220 --> 00:19:43.569 subscript crosses than a Sunday morning church service. Batteries are exempt, 369 00:19:43.869 --> 00:19:47.190 hard drives must be completely dead, and forget about anything 370 00:19:47.210 --> 00:19:49.369 that they can remotely claim as physical damage. 371 00:19:40.089 --> 00:19:40.730 We'll be right back. 372 00:19:56.430 --> 00:20:00.160 We offer a no-risk, money-back guarantee. If you need the warranty, 373 00:20:00.259 --> 00:20:02.480 you will be thrilled to have it. If you don't 374 00:20:02.599 --> 00:20:06.500 use it, we refund your money automatically every time. That's right. 375 00:20:06.640 --> 00:20:09.099 We are so confident in the quality of our products 376 00:20:09.240 --> 00:20:13.230 that our extended warranties are refundable. Many Schrock customers use 377 00:20:13.269 --> 00:20:16.609 their refunds to purchase another warranty or pocket the savings 378 00:20:16.690 --> 00:20:18.849 and move on. We all know you'll need it to 379 00:20:18.910 --> 00:20:23.619 cover that expiring car warranty anyway. Schrock's refundable extended warranties. 380 00:20:23.779 --> 00:20:27.160 Just another way the Schrock Innovations Computer Company makes your 381 00:20:27.220 --> 00:20:28.369 computer work for you. 382 00:20:29.250 --> 00:20:32.609 DriveAdvisor is a free program from Schrock Innovations that monitors 383 00:20:32.630 --> 00:20:35.130 your hard drive's health and tells you if it's going bad. 384 00:20:35.450 --> 00:20:38.140 Download it for free at DriveAdvisor.com. 385 00:20:38.220 --> 00:20:42.400 Computer problems usually don't just suddenly happen. Most failures usually 386 00:20:42.440 --> 00:20:45.140 start out as small issues with few or no symptoms. 387 00:20:45.519 --> 00:20:48.569 Over time, they grow into error messages, blue screens, and 388 00:20:48.670 --> 00:20:52.309 other problems that can be costly to fix. Schrock Innovations' 389 00:20:52.380 --> 00:20:56.849 biannual preventative maintenance checkup catches those small problems now before 390 00:20:56.890 --> 00:21:00.710 they can metastasize and become tomorrow's costly repairs. During the 391 00:21:00.750 --> 00:21:04.410 maintenance checkup, our experienced technicians perform up to eight hours 392 00:21:04.470 --> 00:21:08.890 of tests, checks, automated repairs. and optimizations that keep your 393 00:21:08.910 --> 00:21:13.150 computer at peak efficiency while identifying potential issues while you 394 00:21:13.190 --> 00:21:15.779 still have options about how to handle them. When your 395 00:21:15.819 --> 00:21:18.599 computer gets its first checkup, it can see up to 396 00:21:18.720 --> 00:21:22.059 a 25% performance improvement and leaves our service center cleaned, 397 00:21:22.279 --> 00:21:24.849 sanitized and running better than the day you bought it. 398 00:21:25.019 --> 00:21:28.759 Just about every complex device requires maintenance. Your computer is 399 00:21:28.799 --> 00:21:33.039 no different. especially considering the valuable information that passes through 400 00:21:33.079 --> 00:21:35.680 it every day. If you have not had your computer 401 00:21:35.700 --> 00:21:38.880 maintenance in the past six months, you are overdue. Stop 402 00:21:38.960 --> 00:21:41.329 in or call any of our service centers to arrange 403 00:21:41.380 --> 00:21:44.329 a free pickup to ensure your computer continues to work 404 00:21:44.369 --> 00:21:44.690 for you. 405 00:21:56.599 --> 00:21:59.099 All righty, guys. Welcome back into Compute This. My name 406 00:21:59.119 --> 00:22:01.259 is Thor Schrock. I'm the owner of the Schrock Innovations 407 00:22:01.299 --> 00:22:05.390 Computer Company, where we are rocking on, apparently, this morning. 408 00:22:07.069 --> 00:22:10.690 That's right. Is it too early? No, no, not too early. 409 00:22:10.710 --> 00:22:11.630 You got to wake up. 410 00:22:11.710 --> 00:22:12.410 Never too early. 411

00:22:12.549 --> 00:22:12.849 I'm up. 412 00:22:13.109 --> 00:22:15.490 Why aren't you up? 402-558-1110 is the number to join 413 00:22:15.509 --> 00:22:16.089 us on the program today. 414 00:22:16.109 --> 00:22:16.170 888-250-2091. 415 00:22:16.170 --> 00:22:17.769 So everybody got all excited about the Apple. 416 00:22:26.579 --> 00:22:30.349 Foldable phone it's about flipping time i mean samsung is 417 00:22:30.509 --> 00:22:33.509 eight gens into theirs so you know i'm sure apple's 418 00:22:33.529 --> 00:22:36.410 like you know maybe it's time huawei has one you 419 00:22:36.430 --> 00:22:39.250 know maybe it's time you know and so they finally 420 00:22:39.269 --> 00:22:41.470 come out with their foldable phone they've done some things 421 00:22:41.509 --> 00:22:43.529 we talked about it last week the hinge is very 422 00:22:43.630 --> 00:22:47.410 intricate the the fold and the screen is almost undetectable 423 00:22:47.789 --> 00:22:50.019 so they've done some things that might actually be better 424 00:22:50.730 --> 00:22:52.759 than what samsung has done with their fold so they 425 00:22:52.799 --> 00:22:55.299 may have actually innovated and improved the design a little 426 00:22:55.339 --> 00:23:00.259 bit um But everybody ignored the news on the Apple Watch. 427 00:23:01.319 --> 00:23:03.700 I didn't hear about this until I was doing my 428 00:23:03.740 --> 00:23:05.480 prep for the show. And when I saw this story, 429 00:23:05.500 --> 00:23:06.740 I'm like, I have to bring this to you guys 430 00:23:06.809 --> 00:23:12.750 because this is insane. The new Apple Watch listens to 431 00:23:13.069 --> 00:23:16.710 all ambient conversations throughout your entire day when you wear it. 432 00:23:18.049 --> 00:23:19.950 And then at the end of the day, it uses 433 00:23:19.970 --> 00:23:23.660 AI to summarize all of those conversations to provide you 434 00:23:23.700 --> 00:23:27.200 with a daily report about what you talked about today. 435 00:23:30.849 --> 00:23:34.049 There is no permission from the other people in the room. 436 00:23:34.730 --> 00:23:37.730 There is no alert tone. The first thing I thought 437 00:23:37.769 --> 00:23:40.349 about was, you know, all those conversations where you're like, 438 00:23:40.730 --> 00:23:43.730 should I send an email about this or should we, 439 00:23:43.819 --> 00:23:45.440 should I just pick up the phone and call this 440 00:23:45.480 --> 00:23:47.019 person or should I just go to their office and 441 00:23:47.339 --> 00:23:49.900 knock on the office and say, Hey, did, did you 442 00:23:49.980 --> 00:23:52.700 mean to say this when you said that? Because it 443 00:23:52.779 --> 00:23:57.140 sounds like rough or it might be communicating the wrong 444 00:23:57.200 --> 00:24:01.000 thing or, you know, That isn't exactly what we want 445 00:24:01.039 --> 00:24:03.420 to send in an email. We don't want a record 446 00:24:03.559 --> 00:24:06.509 of that. You know what I mean? Sometimes you don't 447 00:24:06.529 --> 00:24:10.809 want the paper trail, you know, like Fauci. So, oh, 448 00:24:10.869 --> 00:24:17.299 too soon there. Remember the dogs. Remember the hounds. 449 00:24:18.240 --> 00:24:19.759 Oh, gosh. The beagles. 450 00:24:20.019 --> 00:24:20.890 It was beagles, wasn't it? 451 00:24:20.940 --> 00:24:21.119 Yeah. 452 00:24:22.019 --> 00:24:23.200 You don't remember the Fauci beagles? 453 00:24:23.480 --> 00:24:24.339 The Fauci beagles? 454 00:24:24.380 --> 00:24:25.960 I don't want to talk about the Fauci beagles. The 455 00:24:26.000 --> 00:24:27.440 things that happened to those dogs are terrible. 456 00:24:27.700 --> 00:24:28.319 Yeah, let's move on. 457 00:24:29.339 --> 00:24:31.519 If you don't know, if you know, you know. And 458 00:24:31.559 --> 00:24:37.869 if you don't, your ignorance is blissful. So anyway, the 459 00:24:37.970 --> 00:24:40.269 Apple Watch is going to listen to everything that happens 460 00:24:40.289 --> 00:24:42.230 in the world around you and then provide you with 461 00:24:42.349 --> 00:24:45.609 a report at the end of the day of what 462 00:24:45.769 --> 00:24:49.869 everyone around you also said. Additionally, there's a new feature 463 00:24:49.910 --> 00:24:53.039 called Live Rewind. And I'm trying to think of a 464 00:24:53.180 --> 00:24:56.940 use case for this. So, okay, you're having a conversation 465 00:24:58.960 --> 00:25:01.769 and you can hit a button on your watch and 466 00:25:01.809 --> 00:25:03.829 it makes an audible tone to let everyone in the 467 00:25:03.890 --> 00:25:08.210 room know that you're rewinding 15 seconds because you're going 468 00:25:08.230 --> 00:25:12.230 to listen to what was said again. I asked my wife, 469 00:25:12.289 --> 00:25:14.630 I'm like, I can't think of a use for this. 470 00:25:14.670 --> 00:25:16.519 And maybe I'm just being dense. And she said, oh, 471 00:25:16.539 --> 00:25:18.119 this would be great in an argument with your spouse. 472 00:25:19.410 --> 00:25:23.089 You know, you're like, oh, no, no. You said exactly. 473 00:25:25.869 --> 00:25:28.549 Do not hit the play button. Like, oh, come on. 474 00:25:29.029 --> 00:25:30.789 And then you get to hear what you said. 475 00:25:31.009 --> 00:25:32.950 Does the lovely Kimberly listen to this show? 476 00:25:33.339 --> 00:25:33.819 Oh, she does. 477 00:25:33.880 --> 00:25:34.079 Oh, yeah. 478 00:25:34.099 --> 00:25:36.279 She's right now listening to it. So, yeah, she knows. 479 00:25:36.640 --> 00:25:38.119 But she has an Apple iWatch. 480 00:25:38.180 --> 00:25:38.279 Right. 481 00:25:38.299 --> 00:25:40.819 So maybe I don't get her the new one for Christmas. Yeah. 482 00:25:40.859 --> 00:25:42.859 This could be this could get rough. You know, I 483 00:25:42.900 --> 00:25:43.500 never said that. 484 00:25:45.190 --> 00:25:45.769 Oh no. 485 00:25:46.509 --> 00:25:48.450 Oh gosh. But just the last 15 seconds. So you'd 486 00:25:48.470 --> 00:25:51.539 have to have like an incredibly bad

short-term memory, you know, 487 00:25:52.079 --> 00:25:55.720 like 15 seconds. Um, people in the room never agreed 488 00:25:55.759 --> 00:25:59.059 to being recorded or replayed. It's going to replay every 489 00:25:59.119 --> 00:26:03.839 sound from the room that was recorded. So 11 States 490 00:26:04.059 --> 00:26:07.259 require two party consent. So I don't know if this 491 00:26:07.299 --> 00:26:09.440 feature is going to be turned off like in Washington, DC. 492 00:26:09.460 --> 00:26:12.339 Could you imagine how useful this would be in Washington, DC? 493 00:26:12.359 --> 00:26:13.619 Huh? 494 00:26:14.460 --> 00:26:18.500 No AOC. What you actually said was, you said it 495 00:26:18.500 --> 00:26:19.160 15 seconds ago. 496 00:26:19.180 --> 00:26:21.480 A politician's worst nightmare. 497 00:26:21.539 --> 00:26:28.660 You already forgot. Yeah, it would be. So, yeah, the 498 00:26:28.680 --> 00:26:31.400 new Apple Watch hasn't been released yet. It's going to 499 00:26:31.420 --> 00:26:33.269 be out here soon. You'll be out in time for Christmas, 500 00:26:33.309 --> 00:26:35.640 I'm sure. But if you get the new Apple Watch, 501 00:26:35.660 --> 00:26:39.430 you will get these capabilities for free. The other thing 502 00:26:39.470 --> 00:26:41.490 to be aware of here is your old Apple Watch 503 00:26:41.549 --> 00:26:45.650 will not inherit these capabilities. They are silicon-based, which means 504 00:26:45.869 --> 00:26:49.089 it requires the new processor in the watch to handle 505 00:26:49.109 --> 00:26:52.970 the AI transcription and everything. So no word on battery life, 506 00:26:53.049 --> 00:26:56.630 no word on how this impacts the functionality of the watch, 507 00:26:56.730 --> 00:26:59.529 no word on if the thing actually tells time, but 508 00:27:00.349 --> 00:27:03.130 it will record everything in the room going forward. So 509 00:27:03.190 --> 00:27:05.519 something to be aware of for everybody out there that 510 00:27:05.539 --> 00:27:08.339 has what they consider to be private conversations with people. 511 00:27:08.759 --> 00:27:10.759 If they're wearing an Apple Watch, it may not be 512 00:27:10.819 --> 00:27:14.680 so private. 402-558-1110, number to join us on the program. 513 00:27:14.700 --> 00:27:17.170 Got to take a quick break here, guys. When we 514 00:27:17.230 --> 00:27:21.630 come back, companies have been, the fear was that companies 515 00:27:21.690 --> 00:27:25.309 would cut tons of employees and replace them with AI. 516 00:27:25.569 --> 00:27:27.880 There have been companies that have fired thousands of employees 517 00:27:27.950 --> 00:27:31.859 and specifically cited AI as the reason that they were 518 00:27:31.880 --> 00:27:37.079 able to do that. Now those same companies are rehiring 519 00:27:37.240 --> 00:27:40.279 some of those employees and the wages that they're having 520 00:27:40.299 --> 00:27:43.119 to pay to get them back are way higher than 521 00:27:43.160 --> 00:27:45.240 what they were

paying in the first place. So for 522 00:27:45.259 --> 00:27:47.539 those of you who are thinking about automating your business 523 00:27:47.559 --> 00:27:50.279 with AI, this is a story you don't want to miss. 524 00:27:50.740 --> 00:27:52.500 For those of you who are worried about losing your 525 00:27:52.539 --> 00:27:56.720 job because of AI, this is probably the most financially 526 00:27:56.759 --> 00:27:59.539 important story you're going to hear in your career. And 527 00:27:59.559 --> 00:28:01.359 we're going to tell you how you're going to make 528 00:28:01.380 --> 00:28:03.559 up to 30% more money when they rehire you, coming 529 00:28:03.599 --> 00:28:04.880 back next on Compute This. 530 00:28:06.400 --> 00:28:09.349 Have you noticed that almost every piece of technology seems 531 00:28:09.380 --> 00:28:12.650 to do its best to be disposable? Every day, people 532 00:28:12.690 --> 00:28:16.369 toss their phones, tablets, and other electronic devices because they 533 00:28:16.450 --> 00:28:20.430 can't be repaired. Manufacturers have engineered their products to fail 534 00:28:20.569 --> 00:28:23.210 on a schedule so they can extract more money out 535 00:28:23.230 --> 00:28:26.720 of your family budget automatically every year or so. But 536 00:28:26.740 --> 00:28:28.599 what if it didn't have to be that way? What 537 00:28:28.640 --> 00:28:31.599 if you could get the performance of today's fastest computers 538 00:28:31.660 --> 00:28:34.880 with the expansion and upgrade options you used to enjoy? 539 00:28:35.160 --> 00:28:39.180 You just described Schrock's modular desktop computers. Having the right 540 00:28:39.220 --> 00:28:42.660 tool for the job is important, and Schrock's modular desktop 541 00:28:42.680 --> 00:28:46.910 PCs pack the performance and flexibility to handle your computing needs, 542 00:28:47.250 --> 00:28:50.250 from just checking the email to running a complex business. 543 00:28:50.750 --> 00:28:54.369 Modular desktops are engineered to be easily repaired with widely 544 00:28:54.430 --> 00:28:59.210 available industry standard parts. Every component is selected intentionally to 545 00:28:59.250 --> 00:29:02.319 give you years of upgrade and repair options. It is 546 00:29:02.400 --> 00:29:04.779 not uncommon for a Schrock customer to be using the 547 00:29:04.839 --> 00:29:07.839 same computer for a decade after they bought it. Modular 548 00:29:07.880 --> 00:29:10.980 PCs are the most popular custom computers in the Midwest 549 00:29:11.089 --> 00:29:13.890 for a reason. When you are ready for your next computer, 550 00:29:13.970 --> 00:29:16.789 stop in to check out the modular lifestyle or shop 551 00:29:16.890 --> 00:29:19.309 online at schrockinnovations.com. 552 00:29:20.170 --> 00:29:23.279 Schrock Innovation's Data Recovery Lab saves the data the other 553 00:29:23.319 --> 00:29:23.960 guys can't. 554 00:29:24.240 --> 00:29:25.319 The next time your. 555 00:29:25.160 --> 00:29:28.079 Hard drive, camera card, or flash drive fails, let Schrock 556 00:29:28.119 --> 00:29:29.339 get your data back. 557 00:29:30.519 --> 00:29:34.529 Schrock Innovation's solid-state laptops are engineered locally for speed and 558 00:29:34.609 --> 00:29:37.970 reliability you just can't get from the major national brands. 559 00:29:38.349 --> 00:29:41.319 Each of our laptops starts off with an Asus chassis. 560 00:29:41.519 --> 00:29:44.259 We remove the stock drives and memory and upgrade them 561 00:29:44.299 --> 00:29:48.910 with higher-performing components. This unlocks the full potential of the laptops. 562 00:29:49.230 --> 00:29:52.549 making the unit up to 25% faster. This is why 563 00:29:52.589 --> 00:29:56.410 Schrock solid state laptops last so much longer than the competition. 564 00:29:56.930 --> 00:30:01.069 If your laptop starts out 25% faster, that means over time, 565 00:30:01.109 --> 00:30:03.130 it doesn't slow down nearly as fast. 566 00:30:13.799 --> 00:30:15.539 Oh yeah. There was an app and I thought about 567 00:30:15.559 --> 00:30:18.079 it for just a second. I was watching YouTube shorts yesterday. 568 00:30:18.119 --> 00:30:21.680 Cause I, wanted to wrap my brain after the football game. And, uh, 569 00:30:22.720 --> 00:30:24.900 it came up and it's, it was an AI dance app. 570 00:30:25.140 --> 00:30:27.119 So you upload a picture of yourself and then it 571 00:30:27.160 --> 00:30:30.299 takes a song and it animates you in the picture 572 00:30:30.460 --> 00:30:33.609 to the song with incredible dance moves. And anybody who 573 00:30:33.640 --> 00:30:35.670 just saw what I did on the camera knows I 574 00:30:35.710 --> 00:30:38.509 have no dance moves. So I thought this would be hilarious. 575 00:30:38.529 --> 00:30:39.450 I'm going to do this. I'm gonna send it to 576 00:30:39.470 --> 00:30:41.470 my wife and be like, check this out. And I 577 00:30:41.509 --> 00:30:43.769 just didn't do it because I'm like, it would No. 578 00:30:43.990 --> 00:30:44.730 Oh, you should do it. 579 00:30:45.430 --> 00:30:45.609 Maybe. 580 00:30:45.650 --> 00:30:47.670 I would have had to create an account and probably 581 00:30:47.690 --> 00:30:50.150 had to pay some money. And I'm like, it's funny 582 00:30:50.190 --> 00:30:52.069 until it's not funny. I try too hard, you know? 583 00:30:52.250 --> 00:30:54.289 Well, you just do it once. And then AI edits 584 00:30:54.329 --> 00:30:57.450 you in post. And then you look great. Just imagine. 585 00:30:57.599 --> 00:30:59.619 Until I actually show up at my son's wedding reception. 586 00:30:59.630 --> 00:31:02.980 And they're like, go Thor. Go Thor. And I'm like, um, 587 00:31:03.660 --> 00:31:04.779 like sprinkler thing. 588 00:31:05.420 --> 00:31:05.599 Yeah. 589 00:31:05.740 --> 00:31:06.420 That's all I got. 590 00:31:06.559 --> 00:31:08.500 Doing the lawnmower or the running man. Yeah. 591 00:31:08.660 --> 00:31:12.509 The shopping cart. That's all I got. There you go. 592 00:31:12.940 -->

00:31:13.970 See, you're a natural already. 593 00:31:14.009 --> 00:31:17.329 Yeah, there we go. 402-558-1110. If you want to save 594 00:31:17.369 --> 00:31:19.890 us from ourselves, you can call the program. Please, please, 595 00:31:19.990 --> 00:31:22.309 for the love of the sweet baby, ask a question, 596 00:31:22.369 --> 00:31:25.250 make a comment, and change the subject, please, from my 597 00:31:25.289 --> 00:31:28.980 dancing capability. One of the things that companies are desperately 598 00:31:29.019 --> 00:31:31.799 trying to change the subject on is this trend where 599 00:31:32.859 --> 00:31:35.519 AI gets introduced to a company. And we're going through 600 00:31:35.539 --> 00:31:37.880 this right now in real time at Schrock. 601 00:31:38.779 --> 00:31:39.180 We are. 602 00:31:39.900 --> 00:31:44.039 Guys, we are leveraging AI tools that would blow your mind. 603 00:31:44.940 --> 00:31:49.380 Things that, just crazy stuff, right? Crazy stuff. Let me 604 00:31:49.400 --> 00:31:54.259 give you a great example. Secure Updater. Securely and safely 605 00:31:54.420 --> 00:31:59.859 updates applications on your computer every eight hours. Why every 606 00:31:59.940 --> 00:32:04.880 eight hours? Well, because, you know, the human that works 607 00:32:04.940 --> 00:32:07.680 at the service center is going to do once, maybe 608 00:32:07.740 --> 00:32:10.160 twice a day check to see if there's a new 609 00:32:10.259 --> 00:32:14.319 update to put in there. Why do we have a 610 00:32:14.339 --> 00:32:15.099 human doing that? 611 00:32:18.759 --> 00:32:19.039 Why? 612 00:32:19.059 --> 00:32:22.519 This is a manual task. Is there a new version 613 00:32:22.539 --> 00:32:23.200 of Adobe Reader? 614 00:32:23.339 --> 00:32:23.559 No? 615 00:32:23.859 --> 00:32:26.240 Okay, then don't do anything. Is there a new version 616 00:32:26.259 --> 00:32:29.289 of Adobe Reader? Yes. Well, then push it out to 617 00:32:29.329 --> 00:32:32.269 Secure Updater. Then we could have Secure Updater check every hour, 618 00:32:32.329 --> 00:32:34.990 for example. And we can get you your updates eight 619 00:32:35.210 --> 00:32:39.009 times faster because we have an AI pushing the updates. 620 00:32:39.339 --> 00:32:42.609 Not because the human can't do it, but because the 621 00:32:42.650 --> 00:32:46.869 human can't do it 24-7 all day and all night. 622 00:32:48.250 --> 00:32:50.490 And it's just not cost-effective to pay a team of 623 00:32:50.529 --> 00:32:53.480 humans to do that 24-7 all day and all night. 624 00:32:53.759 --> 00:32:56.200 When we can put one agent on it, one agent 625 00:32:56.240 --> 00:32:58.779 can do it every hour, two hours, four hours, whatever, 626 00:32:59.619 --> 00:33:02.440 and we get a much better outcome for our customers. 627 00:33:02.480 --> 00:33:08.150 It's better service. And then when our customers have Secure Updater, 628 00:33:08.910 --> 00:33:12.450 They always have the most recent software. Does that mean 629 00:33:12.470 --> 00:33:15.349 I'm going to say, who is the person in my 630 00:33:15.410 --> 00:33:18.130 company responsible for generating these updates and can we fire 631 00:33:18.170 --> 00:33:21.720 them now? Hell, heck no. You know, this is a 632 00:33:21.779 --> 00:33:23.900 side task for somebody else in the company. The Des 633 00:33:23.920 --> 00:33:26.519 Moines Service Center handles this, by the way. Elliot and 634 00:33:26.559 --> 00:33:29.759 his team handle it. And they are incredibly thankful to 635 00:33:29.799 --> 00:33:32.059 have automation so they don't have to mess with this anymore. 636 00:33:32.799 --> 00:33:35.619 This is a tool fatigue situation for our people that 637 00:33:35.700 --> 00:33:39.099 takes them away from delivering direct service to customers in 638 00:33:39.140 --> 00:33:41.180 the service center. They can't be talking to someone if 639 00:33:41.200 --> 00:33:45.059 they're updating Secure Updater. So this is a win all 640 00:33:45.099 --> 00:33:48.400 the way around. This is customers get a better product. 641 00:33:49.240 --> 00:33:52.920 Employees have less stress. Customers get better service in the 642 00:33:52.960 --> 00:33:58.700 service center because of AI. We didn't fire anybody. We 643 00:33:58.720 --> 00:34:01.720 just got better. A lot better. We made it even 644 00:34:01.819 --> 00:34:07.019 harder for competitors to chase us down. Because we are flying. 645 00:34:07.039 --> 00:34:09.559 We are flying at breakneck speed. The amount of people 646 00:34:09.599 --> 00:34:11.719 you would have to hire to chase us down is 647 00:34:11.739 --> 00:34:19.150 going to be impossible to accomplish. That's how AI should 648 00:34:19.190 --> 00:34:22.070 be implemented in a business. So some businesses, though, don't 649 00:34:22.110 --> 00:34:23.730 see it that way. They're saying, we have a whole 650 00:34:23.750 --> 00:34:27.210 team of mortgage loan processors, let's say, and all they 651 00:34:27.230 --> 00:34:30.090 do all day long is look at documents and then say, check, 652 00:34:30.139 --> 00:34:32.489 we got that document. Why do we need a human 653 00:34:32.510 --> 00:34:34.139 to do that? We could have the AI look at 654 00:34:34.179 --> 00:34:36.840 the document and say, check, got that document. If you 655 00:34:36.860 --> 00:34:39.559 have ever closed on a house before, how many times 656 00:34:39.599 --> 00:34:42.780 in your life have you gone to the mortgage company, 657 00:34:42.900 --> 00:34:46.840 to the bank, with a folder of pre-prepared documents that 658 00:34:47.110 --> 00:34:49.250 and said, here are my documents. You can check them 659 00:34:49.289 --> 00:34:51.809 off your list now. They're all perfectly in alignment with 660 00:34:51.909 --> 00:34:55.969 no anomalies of any kind. Thank you. Have a great day. Hello. 661 00:34:56.210 --> 00:34:56.469 Never. 662 00:34:57.730 --> 00:34:58.010 Never. 663 00:34:58.150 --> 00:35:03.030 I'm going through that process right now on

a house. Never. Well, 664 00:35:03.070 --> 00:35:05.329 we have to source where these funds came from because 665 00:35:05.409 --> 00:35:08.150 after the 9-11 attacks, they have an anti-terrorist. Am I 666 00:35:08.190 --> 00:35:10.670 a terrorist? I'm trying to buy a house in Papillion. 667 00:35:11.650 --> 00:35:14.360 I'm not a terrorist. Thank you. All right, let me 668 00:35:14.400 --> 00:35:16.360 show you where the money came from. Here's where I 669 00:35:16.400 --> 00:35:18.260 earned it. Do you have any pay stubs for that? 670 00:35:18.960 --> 00:35:20.119 All right, let me go get you the pay stubs. 671 00:35:20.139 --> 00:35:22.739 Here are the pay stubs. Okay, these pay stubs, do 672 00:35:22.760 --> 00:35:24.780 you have any bank statements that show these pay stubs 673 00:35:24.820 --> 00:35:27.030 going into your actual account? All right, let me go 674 00:35:27.050 --> 00:35:31.670 get you the banks. That's how mortgages work. You're going 675 00:35:31.690 --> 00:35:35.670 to tell a computer to do that? I am sure 676 00:35:35.710 --> 00:35:38.250 that you could code something. We could code something that 677 00:35:38.269 --> 00:35:41.070 would get us 80% of the way there. But that 678 00:35:41.210 --> 00:35:45.500 human judgment at the end, There are just a ton 679 00:35:45.519 --> 00:35:49.230 of examples of this, guys, where that human judgment is required, 680 00:35:49.530 --> 00:35:51.190 and the companies are starting to figure that out. They're 681 00:35:51.230 --> 00:35:53.610 figuring out that we can get 80% of the mortgages 682 00:35:53.630 --> 00:35:56.829 written with no staff. That whole floor of people and 683 00:35:56.869 --> 00:35:59.929 all that office space, we didn't need it. But for 684 00:35:59.929 --> 00:36:03.409 20% of the time, when that human judgment is required, 685 00:36:04.210 --> 00:36:07.389 we still need those people. So maybe we were a 686 00:36:07.389 --> 00:36:11.349 little hasty in firing them all. So Gartner did a study, 687 00:36:12.639 --> 00:36:15.809 and their warning was, businesses that you're laying off people 688 00:36:15.849 --> 00:36:20.170 for AI will backfire. Number one, the cost of the 689 00:36:20.269 --> 00:36:23.639 AI is getting more and more expensive for the frontier AI. 690 00:36:24.110 --> 00:36:27.300 It can actually be more expensive than the people. So 691 00:36:27.340 --> 00:36:32.699 unless it's performing perfectly 24-7, like the secure updater situation, 692 00:36:33.539 --> 00:36:38.280 it's not worth the expense. The people are messier, but 693 00:36:38.320 --> 00:36:43.360 they're cheaper. So stay with the people. One-third of Of 694 00:36:43.380 --> 00:36:46.380 the employees that have been fired for AI. Now, the 695 00:36:46.420 --> 00:36:48.340 whole we fire people for AI thing is about a 696 00:36:48.380 --> 00:36:50.980 year old, maybe. I mean, people have been talking about 697 00:36:51.000 --> 00:36:52.530 it for a while, but it hasn't really been happening 698 00:36:52.590 --> 00:36:56.010 until like this year. One third of the people who 699 00:36:56.050 --> 00:37:00.230 have been fired have already been rehired or will be 700 00:37:00.289 --> 00:37:05.659 rehired by 2029 is what Gartner is predicting. Not only that, 701 00:37:05.679 --> 00:37:08.019 they're going to be rehired at a steep premium, up 702 00:37:08.059 --> 00:37:10.480 to 30% more than they were being paid before. 703 00:37:10.500 --> 00:37:10.570 Why? 704 00:37:10.619 --> 00:37:10.820 Why? 705 00:37:11.699 --> 00:37:16.519 Have you noticed the job market's pretty tight? You have options. 706 00:37:17.719 --> 00:37:20.440 You can go work elsewhere. If we want you back 707 00:37:21.340 --> 00:37:23.639 and you don't trust us, we're going to have to 708 00:37:23.739 --> 00:37:25.980 offer you a lot of money just so you don't 709 00:37:26.000 --> 00:37:27.480 think we're hiring you just to get us through this 710 00:37:27.559 --> 00:37:29.659 AI blip until you, you know, get the AI good 711 00:37:29.699 --> 00:37:34.489 enough to fire you a second time. These companies are 712 00:37:34.550 --> 00:37:36.929 losing their institutional knowledge. We call it a truck. We 713 00:37:36.949 --> 00:37:41.019 call it the tribal knowledge. Um, when you just know 714 00:37:41.139 --> 00:37:45.010 which safe upgrade is being talked about because you know 715 00:37:45.050 --> 00:37:47.489 your product. When you hire a new person, they have 716 00:37:47.550 --> 00:37:50.190 no idea, and you have to teach that. That's the 717 00:37:50.250 --> 00:37:53.369 tribal knowledge. When you start firing whole floors of people, 718 00:37:54.230 --> 00:37:57.170 you're not just losing those people and their capabilities. You're 719 00:37:57.210 --> 00:37:59.289 losing all that tribal knowledge that they take with them. 720 00:37:59.869 --> 00:38:02.829 The expense to rebuild that is intense. You're never going 721 00:38:02.849 --> 00:38:05.869 to save that on AI. So there you go, guys. 722 00:38:05.909 --> 00:38:10.019 If you ever get your job clipped for AI– Take 723 00:38:10.059 --> 00:38:12.079 solace in the fact that they will probably be coming 724 00:38:12.139 --> 00:38:15.360 back on bended knee and a 30% raise looking to 725 00:38:15.409 --> 00:38:19.530 bring you back. 402-558-1110. Roseanne, thank you for calling into 726 00:38:19.550 --> 00:38:21.650 the program. How can I help you today on Compute This? 727 00:38:23.610 --> 00:38:28.380 Hello. I just wanted to thank the customer service technician. 728 00:38:29.519 --> 00:38:34.300 Last week, I was right in the middle of a project, 729 00:38:35.159 --> 00:38:39.639 and I kept getting these pop-ups that I could not– 730 00:38:40.329 --> 00:38:43.429 get rid of. And I was just so frustrated. And 731 00:38:44.250 --> 00:38:48.340 I called your office and the papillion office and the 732 00:38:48.440 --> 00:38:52.460 customer service technician helped me get rid of them. He 733 00:38:52.480 -->

00:38:59.570 was very patient and he went through the whole way 734 00:38:59.659 --> 00:39:04.690 to get rid of it. And it took about 20 minutes. 735 00:39:05.050 --> 00:39:08.269 And so I wanted to thank, because I was just 736 00:39:08.309 --> 00:39:12.809 so frustrated. I, I, I forgot to get his name, 737 00:39:12.849 --> 00:39:14.550 you know, because I was right in the middle of 738 00:39:15.070 --> 00:39:20.289 a project. And so I did want to tell you 739 00:39:20.570 --> 00:39:24.989 to thank the personnel because they were very patient and 740 00:39:25.110 --> 00:39:27.469 very helpful. And I was so appreciative. 741 00:39:28.329 --> 00:39:29.969 Well, thank you for taking the time to call, Rosalina. 742 00:39:30.280 --> 00:39:32.440 and tell me that. And they hear the show, so 743 00:39:32.480 --> 00:39:34.019 they know as well. But I will make sure I 744 00:39:34.059 --> 00:39:36.139 point this out to them as well. You know what? 745 00:39:36.199 --> 00:39:38.679 Those scareware pop ups is what Roseanne is talking about. 746 00:39:39.860 --> 00:39:41.420 They pop up on your screen. They tell you you're 747 00:39:41.460 --> 00:39:43.599 infected or they tell you that you You know, you've 748 00:39:43.619 --> 00:39:46.079 been doing naughty things with your computer and we have video, 749 00:39:46.119 --> 00:39:48.699 you know, that kind of garbage. And they're just pop-ups. 750 00:39:48.719 --> 00:39:50.699 They're not viruses. So a lot of times we have 751 00:39:50.760 --> 00:39:53.389 customers that have Sophos with a virus-free guarantee and they 752 00:39:53.429 --> 00:39:55.690 will call us and say, I think I'm infected. You're 753 00:39:55.710 --> 00:39:58.090 not infected. It's just a pop-up. Now, the problem is 754 00:39:58.110 --> 00:40:00.489 we can turn off all notifications, which is what we 755 00:40:00.530 --> 00:40:02.949 started doing for customers. We started doing it on our 756 00:40:02.989 --> 00:40:04.469 new builds. When you buy a new computer from Shock, 757 00:40:04.489 --> 00:40:08.260 we were just disabling notifications because eventually they pop up 758 00:40:08.300 --> 00:40:11.380 and scare you. The problem is that also turns off 759 00:40:11.420 --> 00:40:15.730 notifications for like your backups. or for SOFOs, or secure 760 00:40:15.769 --> 00:40:19.380 notifications you actually need to see. So Thomas has been 761 00:40:19.469 --> 00:40:22.760 actively working yesterday in the Papillion Service Center on a 762 00:40:23.900 --> 00:40:29.239 mitigation path that we can use to allow the important 763 00:40:29.320 --> 00:40:32.530 ones through, but not all the, we can create basically 764 00:40:32.809 --> 00:40:36.309 what are called priority alerts. And let those through, but 765 00:40:36.449 --> 00:40:39.630 not all the junk alerts. Like when you go to CNN.com 766 00:40:39.690 --> 00:40:41.090 and it says, would you like to be updated on 767 00:40:41.150 --> 00:40:43.739 new stories on this website? And you

just happen to say, yes, 768 00:40:45.039 --> 00:40:47.019 that means you're going to get an alert every single 769 00:40:47.059 --> 00:40:48.980 time they publish a new story. It's going to pop 770 00:40:49.019 --> 00:40:50.820 up on your screen and the lower right corner, and 771 00:40:50.880 --> 00:40:52.860 it's going to get really annoying. And you're like, I 772 00:40:52.880 --> 00:40:55.659 never turned that on. You did. You just don't remember. 773 00:40:56.119 --> 00:40:58.250 And so as a result, you know, it's a problem. 774 00:40:59.690 --> 00:41:03.000 What if we could make a, program that would just 775 00:41:03.039 --> 00:41:07.130 solve that and distribute that with our computers what if 776 00:41:07.769 --> 00:41:11.369 maybe we should bundle that in with secure updater not 777 00:41:11.389 --> 00:41:15.590 really an updating thing though but can't really bundle it 778 00:41:15.610 --> 00:41:18.739 with Sophos we don't make Sophos but we usually recommend 779 00:41:18.780 --> 00:41:21.880 secure updater in conjunction with Sophos so maybe this is 780 00:41:21.920 --> 00:41:23.800 something that we should look at building because no one 781 00:41:23.820 --> 00:41:27.440 has built it yet and because of AI we can 782 00:41:27.460 --> 00:41:32.070 build anything we want anything we can imagine So why 783 00:41:32.090 --> 00:41:34.860 don't we build this for our customers? So we're working 784 00:41:34.900 --> 00:41:38.059 on it. Thanks for the call, Roseanne. The problem that 785 00:41:38.079 --> 00:41:40.179 you have is happens all the time to tons of people. 786 00:41:40.659 --> 00:41:42.699 We need to take a final break. This is the 787 00:41:42.719 --> 00:41:44.400 final one, right? Final break of the program, right? I 788 00:41:44.440 --> 00:41:46.829 don't need another break. He needs a break. All right, 789 00:41:46.869 --> 00:41:49.289 so we're going to take a break. But when we 790 00:41:49.329 --> 00:41:53.230 come back, this has to be probably one of the 791 00:41:53.289 --> 00:41:58.630 most shocking stories that I've seen all year. Tim Cook, 792 00:41:58.869 --> 00:42:01.219 and as you guys know, Tim Cook is the former 793 00:42:01.260 --> 00:42:04.869 CEO of Apple. We have a video, it's on YouTube, 794 00:42:05.289 --> 00:42:09.510 of Tim Cook. And he's dressed like Tim Cook. He's 795 00:42:09.550 --> 00:42:14.030 got the white hair like Tim Cook. Like, this is 796 00:42:14.070 --> 00:42:17.179 Tim Cook. And he's saying the only phone he would 797 00:42:17.340 --> 00:42:20.619 own going forward is the Samsung Z Fold 8 on 798 00:42:20.639 --> 00:42:25.699 the eve of Apple releasing its folding phone. Do we 799 00:42:25.719 --> 00:42:26.239 have the audio? 800 00:42:26.679 --> 00:42:29.260 Do we have it? I do have the audio queued up. Okay. 801 00:42:29.519 --> 00:42:30.800 So when we come back from the break, we're going 802 00:42:30.820 --> 00:42:32.880 to play the audio from YouTube for this that you 803 00:42:32.900 --> 00:42:37.070 can hear Tim Cook in his own words explain why 804 00:42:37.150 --> 00:42:40.670 the Galaxy Z Fold 8 is the only phone he 805 00:42:40.690 --> 00:42:42.789 would ever want to use. Coming up next on Compute This. 806 00:42:43.289 --> 00:42:46.159 When your computer has a warranty and you have a problem, 807 00:42:46.460 --> 00:42:50.639 don't call the manufacturers for help. Call Schrock Innovations. Schrock 808 00:42:50.659 --> 00:42:55.639 will contact HP, Dell, Asus, Samsung, or any other manufacturer 809 00:42:55.679 --> 00:42:58.550 to arrange a warranty repair at no cost to you. 810 00:42:59.070 --> 00:43:02.030 We know how these companies work. We know the loopholes 811 00:43:02.110 --> 00:43:04.889 and the tricks to get your system repaired under warranty 812 00:43:05.070 --> 00:43:08.510 as quickly as possible. Even so, manufacturers can take up 813 00:43:08.829 --> 00:43:11.369 to 21 days to fix your computer. We'll give you 814 00:43:11.409 --> 00:43:13.969 the option of a fast local repair in one of 815 00:43:14.050 --> 00:43:17.159 our service centers or provide you with a loaner laptop 816 00:43:17.199 --> 00:43:19.659 to use while you wait. We can even back up 817 00:43:19.699 --> 00:43:22.440 your data before we ship your computer just in case 818 00:43:22.500 --> 00:43:25.880 the warranty fix includes a hard drive wipe. Schrock tests 819 00:43:25.900 --> 00:43:28.400 your computer when it comes back from repair to ensure 820 00:43:28.420 --> 00:43:31.539 the problem was solved properly and all of your hardware 821 00:43:31.579 --> 00:43:32.500 works like new. 822 00:43:32.780 --> 00:43:33.780 There's a reason. 823 00:43:33.500 --> 00:43:37.389 Schrock Innovations has consistently voted the best in town. Whenever 824 00:43:37.449 --> 00:43:40.530 you need help, wherever you need it, Schrock Innovations makes 825 00:43:40.590 --> 00:43:41.969 your computer work for you. 826 00:43:43.750 --> 00:43:47.210 Schrock Innovations repair technicians also make house calls. Make an 827 00:43:47.230 --> 00:43:50.409 appointment and let us bring our award-winning computer support right 828 00:43:50.429 --> 00:43:51.610 to your home or business. 829 00:43:53.030 --> 00:43:56.010 Everyone has experienced some form of data loss or knows 830 00:43:56.110 --> 00:44:00.110 someone who has. It's unfortunate, but sometimes the technology we 831 00:44:00.150 --> 00:44:03.030 rely on simply fails. And the last question you want 832 00:44:03.050 --> 00:44:05.610 to hear at that time is, you have a backup, right? 833 00:44:06.289 --> 00:44:09.280 When your hard drive, memory card, backup drive, or flash 834 00:44:09.320 --> 00:44:12.539 drive fails you, turn to the data recovery experts at 835 00:44:12.619 --> 00:44:16.480 Schrock Innovations to get those pictures, songs, and memories back. 836 00:44:16.940 --> 00:44:19.619 You know, not all data recovery companies are the same. 837 00:44:20.059 --> 00:44:22.539 Having the right tools and

knowledge to get the job 838 00:44:22.579 --> 00:44:25.199 done right on the first attempt makes all the difference 839 00:44:25.239 --> 00:44:28.559 between a successful recovery and the permanent loss of your 840 00:44:28.599 --> 00:44:31.469 important data. Sometimes you only get one shot at a 841 00:44:31.530 --> 00:44:34.929 successful recovery. That's why Schrock has invested in top of 842 00:44:34.969 --> 00:44:39.849 the line recovery imagers. a Class 100 clean environment, over 10,000 843 00:44:39.849 --> 00:44:43.469 donor components, and a staff of recovery engineers that are 844 00:44:43.489 --> 00:44:47.050 the best in the business. Schrock has a 96% recovery 845 00:44:47.110 --> 00:44:50.519 rate getting data back from failed devices. When the unthinkable 846 00:44:50.559 --> 00:44:53.099 happens and you need your data back, turn to the 847 00:44:53.179 --> 00:44:58.190 experts at Schrock Innovations for professional and affordable data recovery services. 848 00:45:06.570 --> 00:45:09.989 This music is how most Nebraska fans felt after that game. 849 00:45:10.530 --> 00:45:11.960 Remember when we used to beat people 54-7? 850 00:45:12.170 --> 00:45:14.710 Yeah, I do. 851 00:45:15.030 --> 00:45:17.389 And you got to see the younger players and see 852 00:45:17.429 --> 00:45:18.510 the talent coming up. 853 00:45:18.570 --> 00:45:20.010 All the walk-ons come in. 854 00:45:20.090 --> 00:45:23.190 They got some reps, you know, and wow. And then 855 00:45:23.230 --> 00:45:25.070 it's like your defense is getting stomped, and so they 856 00:45:25.090 --> 00:45:27.849 start rotating in the backups, and then the backups start stomping. 857 00:45:28.789 --> 00:45:30.369 That was the best thing to see. 858 00:45:30.550 --> 00:45:31.789 Oh, yeah. I'm old enough to remember. 859 00:45:32.429 --> 00:45:33.309 We saw it yesterday. 860 00:45:34.010 --> 00:45:34.610 Yeah, for a day. 861 00:45:34.989 --> 00:45:37.869 They brought the backups in, And the backups held them. 862 00:45:37.929 --> 00:45:41.449 I'm like, the backups didn't get scored on. The starting 863 00:45:41.489 --> 00:45:45.769 defense got scored on, but not the backups. I was like, 864 00:45:45.789 --> 00:45:50.360 that's crazy. That's progress. And yes, I know. It's Bowling Green. 865 00:45:50.679 --> 00:45:50.940 I know. 866 00:45:51.440 --> 00:45:55.800 But still, don't take my joy. Give me my island drums. 867 00:45:55.840 --> 00:45:57.559 Don't take my joy. All right. 868 00:45:59.190 --> 00:45:59.260 402-558-1110. 869 00:46:01.010 --> 00:46:02.409 Before we jump into the Tim Cook thing here, I 870 00:46:02.429 --> 00:46:04.849 want to remind everybody that right now we have safe 871 00:46:05.010 --> 00:46:09.340 upgrade software available at schrockinnovations.com. If you click on shop 872 00:46:09.460 --> 00:46:13.039 and you click on specials, you'll get the safe upgrade 873 00:46:13.519 --> 00:46:16.139 option there in the specials page, along with some computers 874 00:46:16.179 --> 00:46:18.019 as well that we have that are one-offs or open 875 00:46:18.039 --> 00:46:20.579 box items, things like that, display models. If you're looking 876 00:46:20.599 --> 00:46:22.369 for a deal on a computer, that's a great place 877 00:46:22.389 --> 00:46:27.940 to go also. But the Windows 11 26H2 safe upgrade 878 00:46:28.039 --> 00:46:30.579 is for sale right now. We expect this to drop 879 00:46:30.659 --> 00:46:35.320 sometime in late, late, late September or even October. One 880 00:46:35.340 --> 00:46:38.329 time it pushed in November. That's not normal, though. When 881 00:46:38.369 --> 00:46:40.269 it drops, we'll let you know. But you're going to 882 00:46:40.289 --> 00:46:42.230 want to have a copy of safe upgrade for every 883 00:46:42.250 --> 00:46:44.989 computer that you want to safely update to that new 884 00:46:45.050 --> 00:46:49.210 version of Windows 11 26H2. So you can check that 885 00:46:49.269 --> 00:46:54.840 out at schrockinnovations.com. Click on shop and then specials. Now, 886 00:46:56.260 --> 00:46:58.900 I have to say, guys, this was a shocker. Like, 887 00:46:58.920 --> 00:47:02.760 I'm doing my show prep, and my AI assistant says, hey, boss, 888 00:47:02.900 --> 00:47:05.139 we got a story that might be good for segment four. 889 00:47:05.159 --> 00:47:08.320 I'm like, okay, what you got? What you got, Chad? 890 00:47:08.860 --> 00:47:13.480 He says, Tim Cook is endorsing the Galaxy Z Fold 8. 891 00:47:13.480 --> 00:47:19.090 I'm like, are you sure? Like, show me the link. 892 00:47:19.710 --> 00:47:21.849 And I click the link, and son of a biscuit, 893 00:47:21.949 --> 00:47:25.050 sure enough. I'm like, you've got to be kidding me. 894 00:47:25.670 --> 00:47:28.769 So I'm going to play you the audio now of 895 00:47:28.949 --> 00:47:31.510 Tim Cook and exactly why he is saying that the 896 00:47:31.570 --> 00:47:34.059 Galaxy Z Fold 8 is the only phone that he 897 00:47:34.079 --> 00:47:38.420 would ever want to own. Hi, I'm Tim Cook from Palmy, 898 00:47:38.599 --> 00:47:42.519 and I'm reviewing my new Samsung Galaxy Z Fold 8. 899 00:47:42.519 --> 00:47:44.969 With this phone, everything changes. 900 00:47:45.300 --> 00:47:51.230 The future is here. A phone reimagined, smarter, faster, better 901 00:47:51.250 --> 00:47:51.570 than ever. 902 00:47:52.280 --> 00:47:54.159 This thing is the best of both worlds. Nice and 903 00:47:54.199 --> 00:47:56.880 compact folded. It's perfect for firing off a quick text. 904 00:47:57.219 --> 00:47:59.900 And big and beautiful when you unfold it. Amazing AI. 905 00:48:00.679 --> 00:48:03.789 Photo edits in seconds. Very professional. New profile pic? 906 00:48:05.750 --> 00:48:06.269 How about that? 907 00:48:08.610 --> 00:48:11.030 It's got to be that. Best phone I've ever had. 908 00:48:11.650 --> 00:48:16.769 You can quote me. Tim Cook from Palmerston North. So 909 00:48:17.190 --> 00:48:20.769 Palmerston North is in Australia. So this is some

random 910 00:48:20.809 --> 00:48:24.289 dude named Tim Cook that Samsung. 911 00:48:24.130 --> 00:48:25.989 He looks a lot like him though, to be fair. 912 00:48:26.010 --> 00:48:27.260 They put him in the clothes. They did his hair 913 00:48:27.300 --> 00:48:28.800 the same way. Do you see in the profile pic 914 00:48:28.820 --> 00:48:30.679 when they changed his profile pic, his hair was dark? 915 00:48:30.820 --> 00:48:32.699 Yeah. It went back to his normal hair? The AI 916 00:48:32.739 --> 00:48:33.599 went back to his normal hair. 917 00:48:35.219 --> 00:48:37.260 So it was like, oh my gosh, this is hilarious. 918 00:48:37.280 --> 00:48:40.690 So Samsung releases this ad on YouTube when Apple is 919 00:48:40.730 --> 00:48:44.039 launching their new phone. that this rando guy named Tim Cook, 920 00:48:44.099 --> 00:48:45.909 they found in Australia, they had to go all the 921 00:48:45.929 --> 00:48:47.750 way to Australia to find another Tim Cook, if that 922 00:48:47.789 --> 00:48:51.309 tells you anything. And, and they find this guy and 923 00:48:51.329 --> 00:48:53.269 they just have, they dress him up like Tim Cook 924 00:48:53.329 --> 00:48:55.050 from Apple. And then they have them talk about the 925 00:48:55.090 --> 00:48:56.889 galaxy full date and they just publish it on YouTube 926 00:48:56.949 --> 00:49:00.519 as a YouTube commercial. Uh, but it landed you and 927 00:49:00.539 --> 00:49:04.239 you know, Apple's kind of sensitive about that stuff, but 928 00:49:04.699 --> 00:49:06.380 I mean, anybody with a sense of humor is going 929 00:49:06.400 --> 00:49:09.039 to look at that commercial and laugh like, That's just 930 00:49:09.099 --> 00:49:11.179 a straight dig. This would be like– this is like 931 00:49:11.219 --> 00:49:14.929 when Apple and PC– remember those commercials from like 2008-ish? 932 00:49:15.369 --> 00:49:17.429 Like there was the Mac and the PC and Mac 933 00:49:17.449 --> 00:49:19.789 was like this cool dude and PC was this nerdy guy? 934 00:49:19.809 --> 00:49:19.889 Yeah. 935 00:49:20.320 --> 00:49:22.199 And then Mac's like oh PC do you have a 936 00:49:22.280 --> 00:49:26.159 virus yeah I have a virus you know and oh 937 00:49:26.219 --> 00:49:28.559 I don't get viruses because I'm a Mac biggest lie 938 00:49:28.699 --> 00:49:31.329 ever yeah you know stuff like that and people still 939 00:49:31.369 --> 00:49:33.349 believe that to this day that Macs don't get viruses 940 00:49:33.449 --> 00:49:36.130 I mean it There's a reason they make a version 941 00:49:36.150 --> 00:49:38.650 of Sophos for Mac. I'm just saying they make a 942 00:49:38.670 --> 00:49:42.869 version for Linux too, all you Linux users. So it's– yeah, 943 00:49:43.150 --> 00:49:46.150 it's needed. But yeah, so this was hilarious. This Tim 944 00:49:46.190 --> 00:49:49.449 Cook thing was funny. So I'm glad we all got 945 00:49:49.489 --> 00:49:52.949 Tim Cook's opinion on the Galaxy Z Fold 8, which 946 00:49:52.989 --> 00:49:56.139 is also a $ 2, 000 financial monstrosity. So it's not like 947 00:49:56.179 --> 00:49:59.599 the Apple phone is anything special with its $ 2, 000 to $ 2, 500 948 00:49:59.500 --> 00:50:02.280 price tag. That's how much a foldable device goes for new. 949 00:50:02.599 --> 00:50:04.199 That's why I never pay the new price for it. 950 00:50:04.760 --> 00:50:08.119 That's why I didn't get a Galaxy Z Fold 8. 951 00:50:08.119 --> 00:50:12.409 The Z Fold 7. Best phone I've ever had. I'm 952 00:50:12.489 --> 00:50:15.510 Thor from Schrock Innovations. Good luck finding another one of 953 00:50:15.530 --> 00:50:16.110 those guys. 954 00:50:17.510 --> 00:50:20.170 That's true, actually. That would be funny if they did 955 00:50:20.210 --> 00:50:22.889 you up like, I don't know, Thor from Marvel or something. 956 00:50:22.909 --> 00:50:26.610 You'd have to find a completely different person from me 957 00:50:26.849 --> 00:50:30.300 who's also named Thor Schrock. And then you'd have to 958 00:50:30.340 --> 00:50:32.139 make them look like me and talk like me. 959 00:50:32.159 --> 00:50:34.440 That's the magic of Hollywood. You can make anybody Thor Schrock. 960 00:50:34.699 --> 00:50:36.420 But they found this guy. 961 00:50:36.440 --> 00:50:37.219 Well, I guess I don't know. 962 00:50:37.280 --> 00:50:39.900 Maybe this guy's name isn't really Tim Cook. Maybe he's 963 00:50:39.920 --> 00:50:43.099 just some actor. I guess we all just assumed he 964 00:50:43.119 --> 00:50:43.900 was really Tim. 965 00:50:44.019 --> 00:50:45.659 He's probably really Tim Cook, though. 966 00:50:46.050 --> 00:50:47.230 Yeah, because, I mean, you don't want to get sued 967 00:50:47.250 --> 00:50:50.409 by Apple. Yeah, if you're like, that's why in all 968 00:50:50.429 --> 00:50:52.469 those lead-ons, guys, I had to be so specific. I 969 00:50:52.489 --> 00:50:56.969 was like, Tim Cook. I couldn't say he. Every time 970 00:50:57.010 --> 00:51:00.239 I said, Tim Cook said, because it is Tim Cook. 971 00:51:01.210 --> 00:51:02.929 It's not the Tim Cook you thought it was, but 972 00:51:02.969 --> 00:51:05.300 it's Tim Cook. But I couldn't say he said because 973 00:51:05.340 --> 00:51:05.880 then I'm talking. 974 00:51:05.900 --> 00:51:08.119 From Parliament North, by the way, in Australia. 975 00:51:09.300 --> 00:51:10.420 I don't even know where that is. 976 00:51:11.159 --> 00:51:11.579 I don't either. 977 00:51:11.739 --> 00:51:16.579 It's just north of the kangaroo. That's all I know. 402-558-1110, guys. 978 00:51:16.639 --> 00:51:20.119 We're going to wrap things up here on the program today. 979 00:51:20.159 --> 00:51:21.909 So just a quick recap on what we've talked about 980 00:51:21.949 --> 00:51:24.869 on the program so far today. We do have one 981 00:51:25.389 --> 00:51:28.329 senior technician position available still in the Omaha Service Center. 982 00:51:28.650 --> 00:51:30.409 We are looking to fill that position to round out 983 00:51:30.469 --> 00:51:35.449 our team

there. Senior technicians are essentially the assistant supervisors 984 00:51:35.489 --> 00:51:37.550 of the service center. We have a lead technician who 985 00:51:37.610 --> 00:51:39.989 is the supervisor of the service center. They set the schedule. 986 00:51:40.429 --> 00:51:43.219 They run the place. In Omaha, this is Kyle. And 987 00:51:43.260 --> 00:51:46.260 then Kyle has a senior technician that works under him 988 00:51:46.360 --> 00:51:49.800 as an assistant, essentially, helping round out that team. So 989 00:51:50.079 --> 00:51:52.340 we want to make sure that we get somebody for 990 00:51:52.360 --> 00:51:55.510 that position in. This is a position that requires advanced 991 00:51:55.550 --> 00:51:58.670 technical knowledge. You've got to know your computers. This is 992 00:51:58.690 --> 00:52:03.690 a position that is higher paid than a junior technician position, obviously. 993 00:52:03.710 --> 00:52:06.210 It has a little more responsibility, obviously, a little bit 994 00:52:06.250 --> 00:52:09.949 of training for the junior guys that come in. Senior 995 00:52:09.969 --> 00:52:13.170 technicians are very difficult to hire. We usually have to 996 00:52:13.210 --> 00:52:15.610 make them internally. We have to build them because it's 997 00:52:15.630 --> 00:52:18.369 a very specific blend of skills that you don't usually find. 998 00:52:18.710 --> 00:52:22.550 You don't find techs that can replace hardware and manage people. 999 00:52:23.500 --> 00:52:25.460 Usually you can find people who manage people who don't 1000 00:52:25.500 --> 00:52:27.909 know anything about technology or people who are really good 1001 00:52:27.929 --> 00:52:30.690 at swapping sticks of RAM and hard drives that don't 1002 00:52:30.710 --> 00:52:33.409 want to work in a data center anymore. Those are 1003 00:52:33.429 --> 00:52:35.960 the two choices. So to get that right blend is 1004 00:52:36.019 --> 00:52:40.340 a very unique blend of people. And so we're working 1005 00:52:40.380 --> 00:52:42.559 hard to find that person for the Omaha Service Center 1006 00:52:42.639 --> 00:52:44.679 or we'll build one, but. If we can find one, 1007 00:52:44.699 --> 00:52:46.320 this might be your opportunity to get on a great 1008 00:52:46.360 --> 00:52:48.000 career path at Schrock that can lead you to all 1009 00:52:48.039 --> 00:52:51.260 kinds of places. We need to draw a winner of 1010 00:52:51.699 --> 00:52:56.170 the $ 25 Schrock Innovations gift certificate. This is a tough 1011 00:52:56.250 --> 00:53:04.599 one today. We had one caller on the program today. Roseanne, congratulations. 1012 00:53:05.440 --> 00:53:07.460 I had to draw your name. I'll block your phone number. 1013 00:53:07.480 --> 00:53:12.199 I had to draw your name out of a hat. Roseanne, 1014 00:53:12.420 --> 00:53:14.099 we'll get a hold of you on Monday to get 1015 00:53:14.119 --> 00:53:16.809 that $ 25 into your Schrock account. Thank you for calling 1016 00:53:16.849 --> 00:53:18.590 us and taking the time to let us know that 1017 00:53:18.610 --> 00:53:20.710 the Papillion team did such a great job. We really 1018 00:53:20.750 --> 00:53:25.170 appreciate it. Appreciate all your reviews online, Facebook, everything, guys. 1019 00:53:25.230 --> 00:53:26.849 It means the world to us to know that we're 1020 00:53:26.909 --> 00:53:28.880 doing the work that you want us to be doing, 1021 00:53:29.320 --> 00:53:32.239 and we appreciate your support in the service centers. So 1022 00:53:32.699 --> 00:53:36.340 when you have trouble with your computer, four locations to 1023 00:53:36.360 --> 00:53:40.110 go to, Lincoln, Omaha, Papillion, Des Moines, We're here to 1024 00:53:40.150 --> 00:53:43.039 help you out, and we'll be back again next Sunday 1025 00:53:43.079 --> 00:53:45.659 to help you out once again for another edition of 1026 00:53:45.699 --> 00:53:46.239 Compute This.