# Steve Bederman

Nangungunang mga yugto ng podcast
Nai-update:

How a Call Center Carrier Can Help You Increase Customer Interaction and Reduce Costs

Steve Bederman on the Telecom Reseller Podcast, hosted by Douglas Green.   Steve Bederman of NobelBiz makes his case for the call center specific carrier approach. Bederman defines what constitutes a call center specific carrier and helps us understand what the concept means in contrast to other …

Use Technology to Reach People at Their Comfort Level

Steve Bederman was invited on the Customer Support Leaders Podcast, moderated by Charlotte Ward.   Steve Bederman joins Charlotte to talk about omnichannel support, and managing big tool and process changes for larger teams.   https://nobelbiz.com/blog/customer-support-leaders-fireside-with-ste…

What’s next for Contact Centers post-pandemic?

Steve Bederman was invited on the Benchmark Portal Podcast, moderated by Bruce Belfiore.   The contact center world has been pushed ahead 4 to 5 years in 1 year in terms of technology, because of COVID. The rate of adoption of existing tech just exploded. We will explore this with Steve Bederman …

Building Energy and Trust In Your Virtual Call Center

Steve Bederman was invited on the Customer Service Academy Podcast, moderated by Tony Johnson.   In this episode, I interview Steve Bederman, the CEO of NobelBiz, about success with virtual call center service. Building great team experiences builds great call center experiences Don't make job…

AI-Powered Contact Centers | Steve Bederman On Engati CX Podcast

Steve Bederman was invited on the Engati CX Podcast   The discussion touched some of the most anticipated topics in today’s contact center space: 5G and IoT applications for contact centers, customer self-servicing, key metrics for the new remote-work model, intelligent filtering the unstructured…

Winning Customer Trust through Omnichannel Communication | Amazing Business Radio Podcast

Steve Bederman was invited on the Amazing Business Radio Podcast, hosted by Shep Hyken Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz, a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry inno…

The Chris Voss Show Podcast – Steve Bederman Shares Lessons Learned from his Entrepreneurial Journey on his Podcast

Steve Bederman Shares Lessons Learned from his Entrepreneurial Journey on his Podcast Lessons I’ve Learned (in no particular order), with Steve Bederman Podcast Show Notes About the Guest(s): Steve Bederman is the CEO of Noble Biz, a global leader in contact center communications technol…

Call Center Chronicles Podcast: Tech For The People with Juanita Coley and Steve Bederman

Steve Bederman was invited on the Call Center Chronicles Podcast, hosted by Juanita Coley Steve is joining the Call Center Chronicles Podcast to talk about technology as a byproduct, women and technology in leadership roles and tech for the people.   https://nobelbiz.com/blog/tech-for-the-people…

Debunking Business Myths: The Leadership Blueprint for Contact Centers: Steve Bederman

What if the biggest lessons you’ve learned about business and leadership were based on myths? In this episode of First Contact: Stories of the Call Center, Christian Montes hosts Steve Bederman, President of NobelBiz, as they dive into the truths behind common leadership misconceptions. Steve unpa…

Leading Through Change with Authenticity, with guest, Steve Bederman

You don't want to miss this one...! In this episode of Return on Insights, Steve Bederman, CEO and turnaround expert, shares how leading with authenticity, core values, and the PACE framework—Pace, Adaptability, Culture, Employee fit—drives resilient, high-performing organizations.  Steve reveals t…