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You know how much we love AI ...and using AI for customer service is just our favorite! With real people customer service representatives, you at least had a chance at a favorable outcome. With AI, you just get responses based upon the flowchart of answers that have been programmed. Sure, companies save money with AI customer service because 1) They don't have to pay a person and 2) The customer is never right so they save money by not resolving issues. However, do they look to see if customers are still customers afterwards? How do YOU feel about customer service today? Join us for "Press 1 To Speak to a Customer Service Rep" episode on The Works.
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Does your area have local colloquial sayings about the weather? What about "red skies at night, sailors delight...red skies at morn, sailors be warned"? A lot of these weather folklore actually have some science behind them to explain. We discuss some of the common ones and how they relate. And, no…
Not the cookies you eat, but website cookies...and Phoebe Gates! She may do jail time, so give a listen. We discuss the online era and how our systems are vulnerable to hacking. And even without hacking, our systems are vulnerable to solar flares. Did you know about the Carrington Effect? We had a …
New branding: The Works Live! New name, same fun people! What are some of the well known nostalgic toys you remember? How did the US popular toys compare to other countries? Jim predicts what he thinks THE toys will be this year...and sad to admit, one uses the dreaded AI! Plus, we discuss our cons…
We touch base on the latest toys since we purchased the knock-off sticker box. Hated it! Should've gotten the real deal! Did you know that there are HUGE conventions centered around video games? We attended South East Game Exchange in Greenville, SC and wow was it busy, big,...and STINKY! The young…
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