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Their practice manager plays favorites and talks down to the team, and ownership already knows. So why hasn't anything changed? Maria Pirita, CVPM, and Ron Sosa, CVPM, break down what to do when you're dealing with a difficult practice manager and a silent owner, from swapping vague complaints for …
Asking for a Raise in a Tough Economy, How Practice Managers Can Advocate Without Burning Bridges Host Maria Pirita and Dr. Andy Roark discuss a mailbag from a practice manager who has not received a raise in three years and feels the impact of inflation while clinic revenue is down after closing b…
Dr. Andy Roark joins host Maria Pirita to respond to a mailbag from a practice manager who is denied access to financials like P&Ls, payroll, and bill paying, yet is evaluated and compensated based on profitability. They discuss why owners may restrict financial transparency, including personal…
Dr. Andy Roark and Tyler Grogan, CVT, answer a mailbag question from a veterinary technician lead who feels like they’re failing because different doctors and leaders keep asking for conflicting changes, from exam room setup to whether to take a temperature on a fractious pet. They discuss separati…
A practice manager just acquired a second location with a loyal team and 26-year-old medicine. Dr. Andy Roark and Maria Pirita, CVPM, dig into how to modernize the care without making anyone feel outdated, covering symbolic transitions, building a high-standards identity, and getting skeptical doct…
Paunawa: Ang podcast at artwork na naka-embed sa page na ito ay mula sa Uncharted Veterinary Community, na pag-aari ng may-ari nito at hindi kaakibat o ineendorso ng Listen Notes, Inc.