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In this episode, Stacey talks with Abe Mendoza and Matt Sautter about how San Joaquin County is rethinking child support services with help from Public Knowledge®. They share lessons from the county’s recent operational assessment and Business Process Redesign effort, showing how collaboration, lea…
In this episode, Stacey sits down with Kassie Gram and Melissa Murphy from Public Knowledge® to address a critical question: How do leaders make sound decisions when the pressure is high and the facts are incomplete? Together, they discuss moving beyond gut reactions to evidence-driven choices powe…
In this episode, Stacey talks with Bridgette Bell of the Mississippi Department of Child Protection Services and Doug Swisher of Public Knowledge® about strategies to maximize funding streams, align resources with outcomes, and invest in prevention. Together, they explore how agencies can turn fina…
In this episode, Stacey sits down with Colin and Julie to discuss what it takes to lead people-centered change in health and human services. As state agencies shift from legacy Medicaid systems to modular solutions, one truth stands out: technology does not transform systems—people do. This conve…
In this episode, Stacey is joined by Naomi Snodgrass and Ron Puent to explore why early planning is essential to successful system replacement. They discuss how alternatives analysis, market research, and business process redesign help agencies avoid common pitfalls, align stakeholders, and build s…
Paunawa: Ang podcast at artwork na naka-embed sa page na ito ay mula sa Public Knowledge®, na pag-aari ng may-ari nito at hindi kaakibat o ineendorso ng Listen Notes, Inc.