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Matt Covington, Senior Vice President of Product at BlackCloak, walks through two features recently added to the member application. The first grew out of a question the concierge team fielded often. Members planning family travel to China or Eastern Europe wanted to know what to expect, how to protect their devices, and how to stay safe.
That work now sits inside the app as a travel advisory page. A member types in a destination and the advisory breaks risk into the four categories the intel team uses. Physical security, cybersecurity, geopolitical climate, and social climate. A risk score, click to call contact information for US consulates and embassies, and up to the minute incident reports round out the page.
The second feature is impersonation protection. Matt Covington describes a voicemail from someone claiming to be Chris Pierson, CEO of BlackCloak, asking for wiring instructions to be changed and $5,000 sent to an individual. Replying to that message to ask whether it is really him produces a yes from whoever is on the other end.
Impersonation protection moves the question to a channel the sender did not pick. The member touches a name in the address book, selects the communication channel in question, adds a custom message, and submits. The person being challenged accepts or denies the request through a push notification in the BlackCloak app.
The circle of trust reaches past coworkers and immediate family. Matt Covington names a childcare provider, a personal wealth advisor, a private banker, and a key vendor in the supply chain. Members with impersonation protection can create an unlimited number of invitations, and the person invited does not need to be a fully paid up BlackCloak member to respond.
Much of the deepfake conversation has centered on Zoom, Teams, and other corporate platforms. Matt Covington argues that attackers are more likely to go after the channel they perceive as unprotected, a personal phone number found online or a social media post that accepts a message. For a security team, the question worth asking is where approval authority for a payment actually sits, and whether the verification step reaches the assistant, the advisor, and the vendor contact too.
This is a Brand Spotlight. A Brand Spotlight is a ~15 minute conversation designed to explore the guest, their company, and what makes their approach unique. Learn more: https://www.studioc60.com/creation#spotlight
GUEST
Matt Covington, Senior Vice President of Product at BlackCloak
On LinkedIn: https://www.linkedin.com/in/mecovington/
RESOURCES
Learn more about BlackCloak: https://blackcloak.io
Impersonation Protection with circle of trust announcement: https://blackcloak.io/news-media/blackcloak-extends-deepfake-protection-to-the-executives-entire-trusted-circle/
Member Travel Advisory announcement: https://blackcloak.io/news-media/blackcloak-integrates-real-time-defense-and-intelligence-to-close-the-security-coverage-gap-for-executive-teams/
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KEYWORDS
matt covington, blackcloak, sean martin, brand story, brand marketing, marketing podcast, brand spotlight, black hat usa 2026, digital executive protection, impersonation protection, circle of trust, deepfake, travel advisory, executive travel risk, wire fraud, business email compromise, supply chain risk, concierge cybersecurity, personal cybersecurity
