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Episode Summary: In this episode, we break down the art and science of investigation interviews. Topics include: Structuring interviews for complainants, witnesses, and the accused Using open-ended questions and avoiding leading questions Assessing credibility indicators Documenting interview…
Episode Overview In this episode, Natalie is joined by Deb Muller, CEO of HR Acuity, to explore how HR leaders can shift from outdated “vanity metrics” to meaningful data that demonstrates true business impact. Together, they unpack the concept of the Trust & Risk Statement™ and discuss how in…
In this episode, we explore what happens when complaints appear immediately after performance feedback or disciplinary action. Learn why employees sometimes use complaints defensively, how HR can objectively evaluate these situations, and the importance of timeline analysis and structured investiga…
Episode Overview: In this first episode of the mini-series When HR Gets It Wrong: Risk, Reputation, and Recovery, we explore one of the most common—and costly—mistakes HR professionals make: mishandling investigations. Closing cases quickly may feel productive, but speed without accuracy can lead t…
In this episode, we explore a tricky and sensitive area of Employee Relations: when complaints appear immediately after performance management or discipline. Sometimes employees file complaints not because of genuine misconduct, but as a defensive reaction to accountability. This episode dives into…
Paunawa: Ang podcast at artwork na naka-embed sa page na ito ay mula sa RPC HR, na pag-aari ng may-ari nito at hindi kaakibat o ineendorso ng Listen Notes, Inc.