TUNGKOL SA EPISODE NA ITO
In the second half of their conversation, Richard Walker and Michael Jones, President and CEO of Delta Dental of Arizona, go deeper into servant leadership, company culture, and the balance between empathy and tough business decisions.
Michael shares how Delta Dental of Arizona logged nearly 1,000 volunteer hours and 27 community events in a single year, explaining why leading with service creates a ripple effect across teams and communities. He unpacks his non-negotiables as a CEO, the importance of aligning personal values with business strategy, and why respect and dignity must guide even the hardest calls.
The discussion also explores the long-term value of relationships, the danger of short-term thinking, and how technology, data, and AI are transforming healthcare. With practical lessons on leadership, authenticity, and intentional innovation, this episode offers a masterclass in leading with both heart and results.
Michael shares how Delta Dental of Arizona logged nearly 1,000 volunteer hours and 27 community events in a single year, explaining why leading with service creates a ripple effect across teams and communities. He unpacks his non-negotiables as a CEO, the importance of aligning personal values with business strategy, and why respect and dignity must guide even the hardest calls.
The discussion also explores the long-term value of relationships, the danger of short-term thinking, and how technology, data, and AI are transforming healthcare. With practical lessons on leadership, authenticity, and intentional innovation, this episode offers a masterclass in leading with both heart and results.
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In this thought-provoking continuation of this episode, Richard and Sandra Matz delve into the intricacies of talent acquisition, leadership development, and interpersonal dynamics in the corporate world. Richard shares insights about his company's innovative Emerging Talent Program, which uses AI-…
In Part Two of this episode, Richard continues his conversation with Barry Conchie, founder of Conchie Associates and renowned leadership expert. Barry shares profound insights on leadership, including the myths surrounding introverts versus extroverts, the importance of intentionality in focusing …
Richard sits down with Barry Conchie, founder of Conchie Associates and renowned leadership expert. Barry, a former Gallup leader and co-author of the bestseller Strengths-Based Leadership, dives deep into his career journey, his fascination with human performance, and the startling research behind…
Richard continues his insightful conversation with Mercedes Bidart, co-founder and CEO of Quipu Bank. Mercedes delves deeper into the growth and evolution of her innovative fintech platform, which provides loans to small businesses in the informal economy. She shares how Quipu scaled from its initi…
Sandra Matz, Professor at Columbia Business School and author of "Mindmasters," discusses the concept of psychological targeting with Richard. Sandra explains how modern technology allows for the analysis of digital footprints to predict and potentially influence human behavior, drawing parallels t…
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