TUNGKOL SA EPISODE NA ITO
A smoother customer journey depends on information travelling with the work. Gary follows an illustrative enquiry-to-onboarding process, with clear ownership, checks and human handovers.
Part 5 of 7: The Agentic Business — a Purposeful leadership series.
Your purposeful action: Identify one unreliable handover and ask the people on both sides which information they need. Measure whether a redesigned process improves the experience.
Explore leadership, workforce training and the MAP Agentic Ecosystem: https://map-platform.com
Listen to more Purposeful episodes: https://www.lylop.com/podcasts
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Narrated using Gary Robertson's authorised AI-cloned voice.
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IBA PANG MGA EPISOD SA PODCAST NA ITO
The greatest friction can sit between departments. Gary explores how to review one customer journey with the people doing the work and redesign it around a better experience.
Part 2 of 7: The Agentic Business — a Purposeful leadership series.
Your purposeful action: Map one customer journey, includ…
Useful AI needs organisational context. Gary introduces the MAP Four Brains—Leadership, Company, MAP Intelligence and Workforce—and explains why review, maintenance and appropriate access matter.
Part 4 of 7: The Agentic Business — a Purposeful leadership series.
Your purposeful action: Choose one …
You can explore a useful workflow without committing to a complete rebuild. Gary explains how to assess a bounded trial, count the full costs and distinguish recovered capacity from cash savings.
Part 6 of 7: The Agentic Business — a Purposeful leadership series.
Your purposeful action: Define one …
Your team may hear a different message when you say productivity. Gary considers honest conversations about changing roles, practical support and how leaders use the capacity AI creates.
Part 3 of 7: The Agentic Business — a Purposeful leadership series.
Your purposeful action: Ask a team member wh…
Paunawa: Ang podcast at artwork na naka-embed sa page na ito ay mula sa Gary Robertson, na pag-aari ng may-ari nito at hindi kaakibat o ineendorso ng Listen Notes, Inc.
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