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On this episode of Learning Line, Keith Griffeth talks all angles of critical conversations. Keith serves as the vice president of quality for HSHS Physician Enterprise, has an extensive background in nursing, and is a recent ACHE Executive Leader graduate. Keith has experience with critical conversations throughout his career and shares what he has learned on the benefits of having these conversations, the importance of clarifying expectations, and common topics to help empower leaders to have these conversations with their teams.
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