TUNGKOL SA EPISODE NA ITO
In this exciting episode of the Construction Junction podcast, we explore the intersection of accounting and construction. We dissect common issues faced by construction company owners and accountants, and discuss the role of software developers. Do they truly comprehend your needs, or is it a one-size-fits-all approach? Tune in as we delve into the significance of industry-experienced software developers and discuss the concept of 'eating your own dog food', a term representing thorough understanding of customer needs.
We also discuss the transition into the cloud-based era and the benefits it brings. Our special guest, Eric Fortenberry, founder and CEO of JobTread reveals his journey and how the software could revolutionize the industry.
The podcast provides valuable insights about transitioning from traditional project management to a modernized approach in construction business. Find out how you can bridge the gap between accounting and construction and leverage technology to your advantage with this episode.
Advancements in Construction: JobTread’s Journey to Enhance Profitability and Efficiency
In this episode, we take a deep dive into the creation and evolution of JobTread, a software built based on firsthand industry needs. The software has helped organize business operations and increase gross profit by 43% for users. Discover its user-friendly interface, automated processes, and API-first approach benefitting users with seamless integrations and real-time data synchronization.
We tackle the challenges of technological advancement, emphasizing the need for readiness to adopt newer technologies and not get left behind. Hear about the importance of budget-based estimation and how accurate budgeting and costing can prevent risky situations in construction.
Each construction company has unique needs. It's crucial to have software that can specifically cater to your business. Learn about how JobTread's versatility allows it to serve different types of businesses in the construction industry, showcasing its adaptability and the power of custom-tailored solutions.
Elevating the Construction Business: JobTread’s Impact on Customer Experience and Collaboration
Offering an exceptional customer experience can elevate your business in the construction industry. We delve into how JobTread has been able to streamline this process, from catering to clients' specific needs to facilitating seamless operations regardless of the scale of the construction job. Learn more about how JobTread's simulations help turn tough negotiations into agreeable outcomes.
This episode also highlights JobTread’s partnerships with accountants and how this program is opening up new opportunities for businesses. We also discuss JobTread’s vast experience in the construction industry and how their comprehensive resources can assist you in setting up your own business.
Tap into JobTread’s collection of training programs, live sessions, and certification modules to give your business the boost it needs. Find out how you can revolutionize your construction business with JobTread at www.jobtread.com.
IPAKITA ANG TANDAAN 🔗
KOPYA NG SALIN 🔗
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The Profit Constructors presents Construction Junction, the junction between
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accounting and construction.
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Please welcome our host, Tanya Schulte.
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Hi, and welcome back to another edition of the Construction Junction podcast.
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I am your host, Tanya Schulte, and I am so glad that you're joining us again today.
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Have you ever wondered as a construction company owner, or as an accountant
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in the construction industry, if some of the software developers that you're
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working with actually get it? Do they understand?
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Are they listening? Well, today we're going to be talking to a software developer
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that I think really does get it, does understand, and truly is listening.
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And it's such a breath of fresh air There are so many software developers out
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there who understand a need and maybe dive in to solve the need.
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But I think it's a rare developer that comes from the background of actually
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having to work in a construction company to develop the software before they
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dive in and just start to sort of understand the need and work from outside the industry.
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Have you ever heard the term eating your own dog food?
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I had to look it up because I wasn't sure where it came from.
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And there's actually some discrepancy.
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Some people say that in the 1970s, Alpo advertisements, Lauren Green used to
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point out that he fed Alpo to his own dogs.
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Could come from that. Some other people say that Kalkan pet food,
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the president of Kalkan actually ate dog food at the shareholders meetings. I don't know.
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That seems to be taking up maybe a step too far to eat your own dog food.
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But whatever the case is, you've probably heard the term.
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And I think in the case of this particular software developer,
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that's exactly what's happening here, right?
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When you eat your own dog food, you go out and you understand what truly does your customer need.
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And not only do you understand what they need from an external perspective,
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to really eat your own dog food means to understand it from an internal perspective. Right.
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This particular software developer did that. They actually got down in the trenches,
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managed a construction company, and began to understand the dearth of software
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for that industry that really fit, that was affordable,
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and that could actually get the job done in a way that makes sense to keep the
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contractor going out in the field to get things done that the office needs.
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There's just so many parts and pieces in this industry that must play together well.
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And so for me, that's one of the most interesting facets and aspects of the
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evolution of this software.
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When you think about what you need in a software, I have a good friend. His name is Jim McCarty.
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He is a construction-centric CPA.
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And one of the things that he says all the time is, I need to make the cash
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registering. ring. If I'm a construction company owner, I need to make the cash register ring.
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And while when we're in a retail environment, that's a simple thing to understand,
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right? So how do I make the cash register ring?
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Someone walks through the door, they pick up an item off my shelf and they bring
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it up to the front and they say they want to buy it.
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In this industry, while the goal is the same, I need to make the cash register ring.
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It's not as simple a process to do that as it is in In the retail space.
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And so in terms of making the cash register ring, which I think is one of,
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if not the most important aspects of what you want to the software to help you do.
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I think this particular solution and software does help you do that.
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One of the things I want to talk about and point out and highlight before we
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get into talking to our expert who is coming from this piece of software is
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the idea that I keep using the term software because I'm a little bit old school.
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Maybe I might have been around in that decade where Lauren Green pointed out
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that his dog ate Alpo, but we'll leave it at that.
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Software is an interesting term these days, something that's changing.
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And we are moving into a cloud-based world.
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Here at The Profit Constructors, one of our cultural values is embrace technological progress.
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Not gonna lie, my business coach says that I am not allowed to have negative cultural values.
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So he wouldn't let me keep that cultural value the way I originally wrote it.
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And again, I'm gonna date myself here, but here we go.
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Our original cultural value in that spot was don't be Kodak.
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I watched the evolution of Kodak and I saw, I actually was an amateur photographer
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myself back in my high school days and used to really enjoy going out and taking photographs on film.
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But Kodak decided, someone in their leadership decided early on in the early
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days of digital film, or digital film, again, dating myself,
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in the early days of digital,
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that real, quote unquote, real photographers would never embrace digital photography anymore.
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They were very wrong, right? Now we all know how wrong they were.
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And so that is one of the reasons why one of our cultural core values has always
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been that we want to embrace technological progress.
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Because I think it's very important to be looking ahead and to be seeing the
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landscape and seeing how things are changing and not be drug screaming off of
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a cliff and have to change our process overnight or have to change our thought
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process about something overnight,
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I think it's very important to be looking ahead and seeing, okay,
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what is happening in our industry and how can we get out ahead of that?
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And so the reason I'm bringing all of that up is that this term software is
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something that really was invented when we bought our hardware,
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which is the computer that I'm recording this on right now.
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And then we often would go out and buy the software, which was a disc that we
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could insert somehow into that.
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Well, I don't know about you, but I haven't bought a computer that I could put
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any sort of external disk, like slide that disk right in, in years.
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Those don't exist anymore.
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So when we talk about software, like I said, this is sort of this outdated term,
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this sort of kind of going away because we all are moving into the cloud.
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And that's one of the things that very much excites me about this particular
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app is that they are cloud-based and that the information that is entered into it can be
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accessed from almost anywhere if you have a good internet connection and can be utilized real time.
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Again, if you don't want to be Kodak, sorry, Brian, my business coach.
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If you want to be able to embrace technological progress, if you want to present
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yourself as a contractor who understands the latest and greatest technology
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and knows how to leverage it and use it for the betterment of your clients.
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Then you're going to have to get into that cloud-based world.
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Not only that, and that sounded almost negative, right?
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Like you're going to have to get into that cloud-based world.
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That's not even how I want it to be taken.
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You really have this grand opportunity to step into the cloud-based world and
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to be able to present yourself in a light that other contractors aren't and
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to be able to be that contractor that can get some information to your clients at the drop of a hat,
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that has a selection portal for your clients to select, you know,
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what finishes they want to have in their remodel or in their new home build.
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So being able to be that cutting edge provider of services really is going to
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give you a leg up against some of your competitors.
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And that's something I think that should be also super important to you above all other things.
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So what's important to you in an app, not software.
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What's important to you as we move forward in this technological age and what
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types of things can hand, help you make the cash register ring,
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help you set yourself apart from your competitors,
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and at the end of the day, help you sleep better at night because you truly
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understand your numbers and what's happening on each of your jobs.
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Well, I'm going to tell you when we come back, and you're going to meet a friend
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of mine who's built just such an app. We'll talk soon.
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If you would like to share your company or product on the Construction Junction,
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email hello at theprofitconstructors.com to become a sponsor.
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Welcome back to this segment of the Construction Junction podcast.
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My name is Tanya Schulte and I'm thrilled to be joined by my guest today,
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the founder and CEO of JobTread, Eric Fortuneberry. Welcome, Eric.
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Thanks. Appreciate you having me on, Tanya. Yeah, it's so good to have you.
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I know we've kind of been like chatting with each other online and I met several
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members of your team and and got to chat with Riley a little bit recently,
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who's a great person on your team.
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But it's so great to really sit down and have a conversation with you finally.
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Yeah, I know. It's been a long time coming, I feel like. Yeah.
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Well, tell us about JobTread. As you know, I met Riley about a little over a
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year ago because we met at last year's International Builders Show up in Las
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Vegas and got to chatting.
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I've had a chance to dive in and play around and do some testing in your software.
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A little sneak peek, I think a good friend and colleague of mine,
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Matthew Fulton, are going to do some recording and testing in your software
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and actually record that.
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So that's coming up. So if you're listening to the podcast now, keep an eye out for that.
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But tell us about JobTread. Tell us sort of what got JobTread going.
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Tell us the kind of story of JobTread.
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Yeah, so I was just kind of helping a buddy of mine who was running a construction
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company here in Dallas, Texas.
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He had asked me to come over, help him figure out how to scale the business.
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They were, you know, doing about 5 million in revenue at the time,
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had about 10 employees, but just really, really struggling to,
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to break through that $5 million glass ceiling.
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You know, they, I think this is their fifth year in business or so.
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And he, you know, he's like, can you just come over to the office, see what we're doing?
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I'm like, all right, sure. I'll come over and check it out. And,
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you know, I walk in and I just, I see like, you know, papers and binders everywhere.
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Like it just, it felt very chaotic, if you will, very unorganized.
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Like, you know, I literally see the time sheets walking in the door,
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you know, going into to this folder and then, you know, they turn off every
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bill, put it in this, you know, binder, and then they're putting it on the wall,
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waiting for the project manager to come in.
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And, you know, whenever that may be, and he would, you know,
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sign off on it and then someone would take it and, you know,
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type it into this spreadsheet.
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And then that got copied to this other spreadsheet. And then it got manually
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entered into QuickBooks.
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And I was just like, holy cow, like my mind's like a little bit blown here thinking
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like, wow, like you guys just need some software or something to streamline this business.
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And, you know, that was when I essentially just kind of did a,
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did a deep deep dive. I was like, let me just go find you something.
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And, you know, looked at everything out there, made this massive spreadsheet,
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comparing all the features, the, you know, the pros, the cons, the cost.
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And the, at the end of the day, they're like, I struggled to make a recommendation
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for these guys because, you know, I felt like a lot of the software out there
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was either, you know, seemed a little bit antiquated, had been started 10, 15, 20 years ago,
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you know, or it looked like it might take a lot to, to implement,
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to customize, you know, or super super expensive.
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And, you know, I just, I, I struggled, you know, to, to, to,
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to pick one for, for these guys.
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And, you know, they were like, well, you know, Eric, you're,
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you're a software developer.
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Can't you just build us something? I was like, whoa, hold on.
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I'm not, not, not trying to create another one off that you're going to have
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to maintain and deal with.
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Like, you know, you guys are construction guys, not software guys.
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So me creating something didn't, didn't really seem like the best fit,
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but you know, eventually they, they, they kept pushing me and,
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you know, just spent a lot of time thinking about it.
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And, you know, I ended up coming back him saying look you know this is
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this sounds like you know a great opportunity and i told him i'd
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give him you know three three conditions you know and i was willing to do it
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you know one i took over a ceo you know two i give them one year and three everything
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i built was my intellectual property so that if this had the potential to be
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my next software company because i had previously built and sold one you know
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i'd have that have that option you know after that one year so,
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They agreed, made me partner, made me CEO. You know, I took over the business
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and just started at the beginning and started focusing on, you know,
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let's, let's figure out like, why can we not hit our target profit margins?
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You know, it was, it was like just a total crapshoot on how we were going to
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perform on any given job.
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And so like, I was like, you know, okay, let's just start at the beginning of
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estimating, you know, how are we coming up with our price? Like what, what is going into this?
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And I started shadowing the estimators and, you know, sure enough,
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you know, a lot of them are just kind of pulling number out of thin air,
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just kind of making things up and, you know, some, a lot of,
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a lot of, you know, buddy, buddy deals, you know, back of the envelope type things.
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Well, you know, push come to shove, you know, they're like, Hey,
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yeah, we agree to the work. We'll hand that off to the project manager.
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Like how in the world did you come up with that?
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You know? So again, it's a total, total crapshoot on, on that.
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And you know, some of the guys are using markup to, to calculate price instead
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of margin. You know, that was a huge difference.
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And so I realized I was like, all right, put away your calculators and we're
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going to build what is what, what they really became the foundation of job which is the budget,
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you know, and so every job now has that budget tool where I wanted them to focus
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on figuring out what are all of the costs that are going to go into this job,
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you know, whether it's the labor, the material, the, you know, permits,
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equipment, anything and everything that you could think of that is going to go into this job.
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I wanted them to focus on documenting that and having a well-defined scope of work.
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And then ultimately the software would just calculate the price based on the cost.
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And I'd say that was probably one of the biggest biggest transitions that we
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had, but it really helped us to focus on like documenting everything,
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you know, because we weren't able to even issue change orders because there was nothing defined.
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You know, when we got into it. And so this was like a huge transition for us.
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And after, you know, focusing on the estimate and then I turned to the project
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management, you know, the scheduling pieces,
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the, you know, leveraging purchase orders and work orders to track our cost
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in real time, doing all the job costing, you know, and then kind of at the last
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last phase, it was, was really integrating with QuickBooks.
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And, you know, I might've should have started there. Like when I stepped into
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this business, we had over $800,000 of AR, like almost a million dollars of
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hard-earned money that we weren't even focused on collecting.
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Like, you know, to make things worse, the owners, they kept taking the AR and
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they would go back to the bank and they were collateralizing that AR and they
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were taking out $200,000 lines of credit it one after another.
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I was just like, guys, hold on. This is crazy.
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We had already earned the money, but we were going to have to write off so much
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of it because we never followed up.
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It kind of got me like, well, how did this even happen? And so I found that,
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field guys, they would tell the, you know, we had a, we had one person in the office.
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She was awesome, but like, you know, you can only do so much,
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you know, doing AR, AP, you know, and so they would say, Hey,
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can you send that invoice?
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Well, she would send it. But then, you know, she just assumed that the field
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guys would be able to follow up because she was dealing with everything else.
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Well, you know, they had no visibility into QuickBooks, so they had no idea
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if we got paid or not, you know, so they're both sort of looking at each other
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and assuming the other ones doing the follow-up, nobody did the follow-up.
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And consequently, we just, you know, ended up with hundreds of thousands of dollars of AR.
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So that's where I was like, all right, we got to integrate this with QuickBooks,
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automatically creating the invoices, having that payment status go back and forth.
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So the neat thing out of this whole thing is that we built JobTread out of a needs basis.
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It was created as I was running this construction company firsthand,
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understanding what are our challenges and how do we need to solve these to get
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a much better, much more well-run construction company.
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And at the end of that That year, we grew them from 5 to 8 million in sales,
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increased our gross profit by 43%. You know, lo and behold, you implement a
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system, processes, you track the right KPIs, you can hit your goals.
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You just got to, you know, go about it in the right way.
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And, you know, that was in 2018.
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So started JobTread officially in 2019, you know, recruited some developers from my last company.
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They came on, rebuilt everything, did a much better job than what I did creating it.
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But we started selling it in 2021, got it to like 200 companies.
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70s, 2022, we got it to around a thousand, 2023, we, I think we ended around 2200. Our goal was 2000.
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We got to like 2200 this year. Our goal is 4000 or it was 4000.
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We've already passed 3000.
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So I think we're going to need to up our goal a little bit, but,
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uh, you know, it's, it's just been really taken off.
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Awesome. I love that. I love the whole story. I love your concept that you are
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saying you built it from a needs basis, right? Like you were in the day-to-day work.
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I think that's one of the best founder stories I've heard in terms of like a
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software for the construction industry,
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because it is so hard sometimes to come in as a developer with no understanding
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or basis in this industry and really truly understand the needs of the industry.
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So, yeah, there's definitely a lot of a lot of software gets built with people
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who don't fully understand the needs and understand, like, you know,
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what it's like to be in those those roles in those positions.
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I mean, you know, it's it's something that, you know, I just I feel very strongly
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about, you know, being able to build something while you're using it so that
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you can truly understand it. Yeah, no, it's fantastic.
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You said quite a bit of stuff in there that I want to dive into and learn some more about.
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You said when you first started researching what's out there,
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and believe me, you know me, been there, done that.
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I want to touch every piece of software that's out there for the construction
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industry and find out, right?
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I always want to know what's out there and what's available for contractors
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to use. So I've touched so many of them myself.
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But one of the things that you said was that there were so many that were either
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antiquated or hard to implement or expensive.
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So I'd love to find out, like, how does JobTread solve for all those things?
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Obviously, it's new. It's fresh. You just built it not that long ago.
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But how do you like kind of solve for all those things you were finding that
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that didn't quite work with those other softwares?
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Yeah, I tell people all the time, look, we're not reinventing the wheel.
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The fundamentals of managing a construction business, they haven't really changed.
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We're just leveraging modern technology.
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You know, we're able to build an easier to use, easier to learn,
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you know, much faster application that, you know, just it's just it's just more
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intuitive, you know, compared to what people may be used to.
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To, you know, I mean, the Facebooks and kind of the standard,
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you know, Gmail and all those things that people are used to using this day
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and age, you know, we're able to take a lot of those kind of designs and those
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concepts to try to implement and make it feel a lot more kind of what they're
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used to using versus kind of that old,
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you know, Windows 98 or DOS looking interface or something super antiquated,
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you know, everything is tied together in a much more seamless experience,
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you know, so that you're not reentering the same information over and over.
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I mean, I mean, I saw a lot of those systems where, you know,
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you create, you know, your budget or you do your estimate.
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And then when you come in to create your purchase orders, your work orders,
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you're having to reenter all the same information over and over and over again.
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And so with us and with JobTread, I mean, it's all linked back to that budget.
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And so you can just seamlessly select the things that need to be on a document
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and just add them to it. You don't have to reenter the information.
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You know, I think that also one of our approaches that's different than a lot
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of others is that, you know, we're, we're, we're what we would call like an API first company.
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So, you know, from the very beginning, my, my co-founder is really,
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really big on making sure that everything we do, you know, is,
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is done first at an API level.
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And what that means is, and not to get too techie here, but like,
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that's like an application programming interface.
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So our, our user interface, the application that people use is built on top of our own API.
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But what this really does is this makes it easy for us to be able to connect
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and integrate with other systems.
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You know, we're, we're not this like closed gated, like, you know,
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you have to use it this way. You know, we, we enable, you know,
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other software applications.
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I mean, really even our customers, if they want some of them do,
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you know, to build and extend the functionality of job tread beyond what you
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can do within our interface.
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I think in this day and age, it's so important for, you know,
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software companies to, to really understand that, like, we don't have to do
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everything and we can't do everything.
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I mean, we could try, but it wouldn't be great. You know, and so I believe very,
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very strongly that like, it's important that, you know, we're able to play well
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with others and that, you know, what construction companies needs is one connected
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ecosystem of all of their software and their applications.
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And so information can seamlessly flow from one to the other without having
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to be manually reentered, without having to worry about, you know,
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fat fingering issues and typos and things not, you know, going back and forth.
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You know, that's the real power of, you know, an API based, you know, software.
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And so I think that that's been a huge differentiator for us.
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A lot of people don't really fully like kind of grasp what that means,
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but it enables us to, to, to integrate with other applications.
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And so we've been very, very big on that. And, you know, it's been really neat
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seeing other companies are, are now building applications like into JobTread
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without us having to do much at all, which is, which is awesome.
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You know, a lot of times, like, you know, we, we do build the integrations ourselves.
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You know, like with QuickBooks and things like that, obviously,
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like we need to make sure that that's built, you know, very,
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very kind of, you know, kind of natively within our application.
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But other things can be built and extended on, you know, based on the,
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you know, the customer's wants and needs.
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And I think that's a really, really neat differentiator between us.
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It is. It's amazing. It's actually one of the things that I've been arguing
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for the entire lifetime of our accounting firm,
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The Profit Constructors, is that's, to me, one of the great benefits of moving
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forward into this cloud-based world is being able to have that app ecosphere
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where everything is talking to each other.
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I've argued for a long time that a lot of the construction firms that were really
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tied to QuickBooks Desktop and they were reluctant to give up and move into
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QuickBooks Online were giving up a lot of functionality because once you pair QuickBooks Online,
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which is rightfully so quite limited.
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Once you pair it with another piece of software that's actually built for the
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industry that you work in, whereas QuickBooks Desktop never was.
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It was just built for accounting.
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Once you pair QuickBooks Online with all these other apps, and in your case,
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you're doing the same thing.
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You've got JobTread sort of now functioning as that like center hub of,
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and then you have these spokes of the wheel, right?
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So I love that. I think that that's one of the most brilliant ways
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facets of this new cloud-based world that we live in is having the ability to
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have these softwares integrate almost seamlessly, right?
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Yeah. And in real time too, you know what I mean? It's like being able to just
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like when something happens over here, it's instantly over there.
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Like, I mean, that's, there's tremendous value in that, you know,
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with QuickBooks desktop, you know, you're waiting on the sync schedule and having
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to use the web connector.
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I mean, like I would say like we did and we do have an integration with it,
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but man, it is a whole whole different, you know, ballgame, you know,
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compared to being able to integrate with web-based software.
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You know, I think, you know, it's just a huge challenge and people don't,
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I think it's hard for people to understand what they're missing when they haven't
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actually experienced the benefits of, you know, the whole cloud-based software
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and just the instant, you know, communication between the two.
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But, you know, I don't regret integrating with the QuickBooks desktop,
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but I sure wish everybody would move over.
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I do feel like early on for us, like it really opened the door because I,
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you know, again, several years ago, I saw so many companies that were on it.
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And it really was like the larger builders, you know, who, who were on QuickBooks
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desktop that, you know, they'd tell you, absolutely, we're not leaving,
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we're not changing. And it's like, you know, so finally we're like, all right, fine.
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Well, we'll, we'll go figure this out. And, you know, luckily one of my developers
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was willing to dive in and do it.
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But, you know, we've, essentially we've actually been like intuitive has asked
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us to stop adding features, you know, to the desktop version,
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probably like around a year ago, because they also, you know,
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see the challenges with supporting that.
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And it's just so hard when, you know, we can't get access to any of the logs
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or any of the information.
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It's all on whatever computer or server that desktop version is being hosted on.
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You know, so I do think it'll, you know, eventually people will be forced to
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move over at some point. Yeah.
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Actually, one of our cultural values
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at The Profit Constructors is embrace technological progress, right?
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And it's the whole idea of not losing sight of that. Like, Some technology is
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just going to go out the door.
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And so you have to be looking forward and making sure that you're available
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and ready to use the next piece of technology.
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And I would encourage people to do that before the door has been slammed shut on you.
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You don't want to be put into a position where, hey, now I just can't use this
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thing that we've been operating in our business on.
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You know, it probably, you know, I see people, it gives them a little bit of
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peace of mind to be able to kind of run, you know, and try things in parallel
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before making the full jump over, you know, but I think it's always better to
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not wait till that doomsday is actually here.
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Right. No, I 100% agree and counsel clients on that all the time.
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Another thing that you said that is near and dear to my heart that I really
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love about JobTread is the whole idea of budgets based estimating.
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I came from the corporate construction world where I was blessed to work in
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a number of corporate accounting departments and kind of got to see how really
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well oiled machines can run and how that works really well.
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And I was always surprised when I started working with smaller construction
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companies to find out that a lot of their estimators didn't start with budgets.
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00:25:37,998 --> 00:25:43,138
It just still to this day kind of blows my mind of how you could estimate without
415
00:25:43,138 --> 00:25:45,378
having any idea of what your costs are going to be.
416
00:25:45,438 --> 00:25:48,918
So give us some more of your theory around that as well and why you also think
417
00:25:48,918 --> 00:25:50,198
that's so important to start with the budget.
418
00:25:50,598 --> 00:25:55,678
Yeah, I mean, again, it's, it's, if, if you don't know what is going to go into
419
00:25:55,678 --> 00:25:58,818
a job, how could you ever accurately price that job?
420
00:25:59,178 --> 00:26:01,798
You know, I mean, so, okay, well, let's, let's unpack that a little bit more.
421
00:26:01,878 --> 00:26:04,178
So, you know, one way you could do it is if you were, you know,
422
00:26:04,178 --> 00:26:08,238
essentially had pre-negotiated, you know, hourly rates, daily rates.
423
00:26:08,738 --> 00:26:12,598
Okay. So, you know, fine. You can kind of come up with an estimate for how many
424
00:26:12,598 --> 00:26:14,478
days it'll take you or how many hours it'll take you.
425
00:26:14,538 --> 00:26:17,758
I mean, that's, that's one approach, you know, I found though that trying to,
426
00:26:17,758 --> 00:26:21,578
trying to run your jobs, you know, time and material based, you know,
427
00:26:21,578 --> 00:26:23,678
is a very, very challenging thing in and of itself,
428
00:26:23,838 --> 00:26:29,078
you know, but when, when you don't know what is going to be in that budget or
429
00:26:29,078 --> 00:26:32,238
what's going to be included in that job, then, like I said earlier,
430
00:26:32,418 --> 00:26:36,898
like when you get into the job and then something comes up, well,
431
00:26:37,058 --> 00:26:40,818
how's the customer supposed to know if that was supposed to be included or not
432
00:26:40,818 --> 00:26:43,638
included, you know, having a very, very detailed,
433
00:26:43,878 --> 00:26:48,298
you know, budget, you know, scope of work kind of pre-defining what you are
434
00:26:48,298 --> 00:26:51,038
including in this contract and in this job.
435
00:26:51,138 --> 00:26:56,798
I mean, you really, you can't run a job like, you know, you shouldn't run a
436
00:26:56,798 --> 00:27:00,718
construction company by not having the details,
437
00:27:00,958 --> 00:27:04,658
you know, behind every single job, because all it takes is one contract,
438
00:27:04,858 --> 00:27:08,658
you know, one job to go South where you don't have yourself protected.
439
00:27:08,898 --> 00:27:11,358
And now that customer saying, you know, look, you, you know,
440
00:27:11,378 --> 00:27:14,038
this is on you, you know, you got, you know, tens of thousands,
441
00:27:14,158 --> 00:27:18,618
hundreds of thousands of dollars of unknown work that now has to be,
442
00:27:18,618 --> 00:27:20,138
you know, completed and, you know.
443
00:27:20,891 --> 00:27:23,811
No contract or some, you know, very vague contract that, that,
444
00:27:23,851 --> 00:27:29,531
that, again, it is a huge liability and a huge risk for you as a business owner to enter into that.
445
00:27:29,671 --> 00:27:32,971
And so there's, there's so many reasons that I think it's very important that
446
00:27:32,971 --> 00:27:37,051
you take the time to do the takeoff to accurately, you know,
447
00:27:37,051 --> 00:27:39,871
come up with every single piece of that job.
448
00:27:40,131 --> 00:27:43,171
And again, I'm not saying that like, you have to know everything that's going
449
00:27:43,171 --> 00:27:46,691
to happen because you can still use contract language, you know,
450
00:27:46,711 --> 00:27:48,811
around unforeseen circumstances around,
451
00:27:48,991 --> 00:27:52,731
you know, you know, price escalation clauses, if the, you know,
452
00:27:52,731 --> 00:27:55,971
your price of steel goes up tomorrow, you know, there are ways that you can
453
00:27:55,971 --> 00:27:57,651
protect yourself in these situations.
454
00:27:57,831 --> 00:28:00,291
But like, if you don't have that budget and that foundation,
455
00:28:00,491 --> 00:28:04,291
then it's very hard when you do get into those tough times to be able to fall
456
00:28:04,291 --> 00:28:07,251
back on that and have, you know, a little bit more of a defense there,
457
00:28:07,311 --> 00:28:08,871
you know, for how you came up with that.
458
00:28:08,931 --> 00:28:12,371
And so, you know, our approaches, and again, I believe that,
459
00:28:12,391 --> 00:28:16,811
you know, it's, it's, it's something that you should be able to come up with is, is, is your cost.
460
00:28:16,971 --> 00:28:19,571
You know, whether you, you, you bought that material before,
461
00:28:19,711 --> 00:28:23,071
whether, you know, you, you've paid, you know, your, your subs or these people
462
00:28:23,071 --> 00:28:26,311
that you're using to, to do the work, like, you know, you could send out bid requests.
463
00:28:26,411 --> 00:28:29,731
You can, you know, collect real-time pricing, like whatever it may be,
464
00:28:29,771 --> 00:28:34,591
take the time to understand and to price out, you know, the job and what it's
465
00:28:34,591 --> 00:28:38,391
going to cost you so that you can then accurately, you know, add your margin on top.
466
00:28:38,531 --> 00:28:41,571
So if you, you know, if you want to make, you know, 30% profit margin on this
467
00:28:41,571 --> 00:28:44,671
job, you know, then, then you actually need to mark up, you know,
468
00:28:44,671 --> 00:28:47,771
if you're, if you're going to use market, that's a 43% markup.
469
00:28:48,240 --> 00:28:52,960
You know, we, we, we, we, we, again, we were targeting a 30% profit margin,
470
00:28:53,060 --> 00:28:57,420
but the guys were only marking up their cost 30%, which was really only going
471
00:28:57,420 --> 00:29:00,100
to get us a 23% profit margin, you know?
472
00:29:00,100 --> 00:29:02,220
And so like, it's very important that like, you know, again,
473
00:29:02,320 --> 00:29:05,880
detailing everything out instead of just coming up with numbers in the back
474
00:29:05,880 --> 00:29:07,080
of the envelope, you know, it,
475
00:29:07,160 --> 00:29:10,620
it also is going to help you when you get into the scheduling phase of it,
476
00:29:10,640 --> 00:29:13,480
you know, and you're ready to figure out, you know, okay, who do I need to come
477
00:29:13,480 --> 00:29:15,200
in here? What materials do I need to order?
478
00:29:15,280 --> 00:29:17,440
You know, what lead time do I need on these materials? I was like,
479
00:29:17,520 --> 00:29:22,800
again, having that already kind of built out in a budget is just such a powerful tool.
480
00:29:22,920 --> 00:29:25,200
And that's how you can scale your business.
481
00:29:25,420 --> 00:29:28,460
You know, when I first took over that construction company, we could manage
482
00:29:28,460 --> 00:29:32,540
anywhere from 10 to, you know, maybe 15 concurrent projects at a time, depending on the size.
483
00:29:32,620 --> 00:29:35,880
You know, when I, one year later, like we could manage like 60,
484
00:29:35,920 --> 00:29:40,780
70, 80 projects at one time without, you know, we, we barely hired anybody either.
485
00:29:40,820 --> 00:29:44,060
Like, but we were able to then see, and as an owner and as, as,
486
00:29:44,220 --> 00:29:47,680
you know, kind of the, the person in charge, like I went and I focused on the
487
00:29:47,680 --> 00:29:51,520
jobs that were either over budget or they have overrun the schedule,
488
00:29:51,640 --> 00:29:55,580
you know, and then that's how I could go and just focus my time to make sure
489
00:29:55,580 --> 00:29:58,000
that we can, you know, get those jobs back on track,
490
00:29:58,120 --> 00:30:01,760
you know, but without having all of that defined at the very forefront going
491
00:30:01,760 --> 00:30:07,360
into that job, then I couldn't compare how are we doing? How are our actuals compared to our budget?
492
00:30:07,560 --> 00:30:10,620
You know, what, what is our projections looking like? Are we going to hit this?
493
00:30:10,660 --> 00:30:13,480
Are we going to be way over? Like something isn't right.
494
00:30:13,600 --> 00:30:17,360
And so So having that budget, we throw the flag, you know, when you see numbers
495
00:30:17,360 --> 00:30:19,520
in red and job, that means something is not right.
496
00:30:19,720 --> 00:30:23,960
You are over budget. You know, you need to go and drill into that and figure out why did that happen?
497
00:30:25,293 --> 00:30:30,953
Yeah. As I said, it always amazes me when folks don't have that budget first
498
00:30:30,953 --> 00:30:33,333
mindset and they'll just sort of throw the estimate out.
499
00:30:33,453 --> 00:30:37,293
And I'm always surprised when they say, well, can't we work backwards from the estimate?
500
00:30:37,433 --> 00:30:39,853
And I always go, I don't know how to do that. I don't know where you came up
501
00:30:39,853 --> 00:30:43,913
with the numbers for the estimates. I'm not sure exactly how we would work backwards.
502
00:30:44,033 --> 00:30:46,213
So I just always think that's an interesting mindset. And it's like,
503
00:30:46,313 --> 00:30:50,073
if you don't, if you don't have that, then how are you ever going to know, how did you perform?
504
00:30:50,313 --> 00:30:53,773
I mean, like in order to like, you know, if, if, if you truly want to stop,
505
00:30:53,773 --> 00:30:57,293
you know, making the same mistakes over and over again, then you need to be
506
00:30:57,293 --> 00:30:58,673
able to, to implement changes.
507
00:30:58,973 --> 00:31:01,393
And so, you know, I'll give you another example. When, when,
508
00:31:01,473 --> 00:31:06,373
when we, we sold like fencing jobs and whenever we sold these fencing jobs to
509
00:31:06,373 --> 00:31:10,193
as a commercial, you know, customer, but they had a bunch of locations.
510
00:31:10,193 --> 00:31:14,753
So whenever we sold fencing jobs into Houston, we would lose 10 to 12%.
511
00:31:15,573 --> 00:31:18,533
And, you know, again, I take over the business. I'm wondering what in the world
512
00:31:18,533 --> 00:31:21,053
is this? Like I suspected some fraud or some kickbacks.
513
00:31:21,193 --> 00:31:24,753
I had no idea how that was happening and it took forever.
514
00:31:24,873 --> 00:31:29,593
But ultimately I, I was able to drill it all back down to, we were using outdated
515
00:31:29,593 --> 00:31:32,313
material costs for, for, for the actual fence.
516
00:31:32,593 --> 00:31:36,673
And, and, and we were just, you know, basically paying this multi-billion dollar
517
00:31:36,673 --> 00:31:38,473
company to put up their fences. Yeah.
518
00:31:38,593 --> 00:31:43,193
We're like losing money, but nobody ever saw it because we couldn't compare.
519
00:31:43,473 --> 00:31:46,913
We had no idea if we came in under budget, over budget, what,
520
00:31:46,953 --> 00:31:50,033
you know, what is the actual compared to the, to, to the estimate.
521
00:31:50,313 --> 00:31:53,613
If it doesn't exist, how can you continually improve your business?
522
00:31:53,813 --> 00:31:56,573
Right. And so that's why it's so important. Like we were able to then go and
523
00:31:56,573 --> 00:31:58,393
immediately fix the issue. Okay.
524
00:31:58,673 --> 00:32:02,553
Here is the correct, you know, cost for that material and every job moving forward.
525
00:32:02,613 --> 00:32:05,273
Sure enough. Now we're making the profit margin. Right.
526
00:32:06,083 --> 00:32:10,083
Yeah. And it's so interesting as well. You know, you were talking about understand
527
00:32:10,083 --> 00:32:12,163
the difference between markup and margin.
528
00:32:12,803 --> 00:32:17,023
That's another big one where I will step in and start working with clients all the time.
529
00:32:17,063 --> 00:32:20,463
And they'll say, I don't understand every single job that we estimate,
530
00:32:20,563 --> 00:32:25,223
you know, where we are guaranteed to make 30% profit on, but we're still like losing money.
531
00:32:25,323 --> 00:32:28,003
It's like, well, how are you guaranteed to make 30% profit?
532
00:32:28,603 --> 00:32:31,403
And there's, it's usually two pieces. One is they don't understand between the
533
00:32:31,403 --> 00:32:32,543
difference between markup and margin.
534
00:32:32,663 --> 00:32:36,503
And the other is Because they're never taking into account any sort of overhead
535
00:32:36,503 --> 00:32:38,283
that they sought to pay at the end of the day, right?
536
00:32:38,383 --> 00:32:42,083
So they always consider the job profit, gross profit to be net profit.
537
00:32:42,183 --> 00:32:45,303
And that's just not what works at all. So you have, but you,
538
00:32:45,343 --> 00:32:49,483
if you don't even have, like you said, if you're not even tracking anything
539
00:32:49,483 --> 00:32:52,543
from a budgetary standpoint, there's no way to even start to make any of those
540
00:32:52,543 --> 00:32:54,663
other changes because we have really no idea what's happening.
541
00:32:54,783 --> 00:32:58,063
We can't understand where the money is going. Yeah. And I really,
542
00:32:58,183 --> 00:33:02,023
I mean, I think, I think, you know, being able to leverage the gross profit
543
00:33:02,023 --> 00:33:07,063
margin is such a great tool because, you know, one, when you set out on a job,
544
00:33:07,083 --> 00:33:08,763
you know, here's what I'm expecting to make.
545
00:33:08,883 --> 00:33:13,663
And then throughout the entire job lifecycle, you can, you can compare how are
546
00:33:13,663 --> 00:33:17,183
you tracking relative to your expected profit margin.
547
00:33:17,303 --> 00:33:20,223
I mean, if you, if you log in and look at any of your accounting statements
548
00:33:20,223 --> 00:33:25,063
and look at your QuickBooks, your income statement, like markup is nowhere to be found. Right.
549
00:33:25,483 --> 00:33:29,543
Markup is literally just a nice little easy formula. It's super easy for people
550
00:33:29,543 --> 00:33:32,063
to say, okay, like I got a hundred dollars and I want to mark it up.
551
00:33:32,063 --> 00:33:36,263
Well, a hundred times, you know, 1.3 is going to mark it up, you know, 30%, but like,
552
00:33:36,343 --> 00:33:40,003
you know, it's, it's a little bit harder to, to, to take a hundred divided by
553
00:33:40,003 --> 00:33:43,863
one minus 30%, you know, so it's, it's a little bit harder to do the math,
554
00:33:43,943 --> 00:33:47,603
but like, it's such a great tool that you can use to benchmark your,
555
00:33:47,623 --> 00:33:51,023
your, your progress and your performance throughout the entire job.
556
00:33:51,263 --> 00:33:55,223
Instead of just, you know, again, you markup used it one time and then it's
557
00:33:55,223 --> 00:33:57,743
gone. Like it's totally worthless after that.
558
00:33:58,223 --> 00:34:02,963
Yeah, no, 100%. I'd like to kind of switch gears if you don't mind.
559
00:34:03,123 --> 00:34:08,263
I want to find out from you, Eric, who do you think is your ideal target market?
560
00:34:08,323 --> 00:34:12,563
One of the things that we talk about all the time is that I'm often asked,
561
00:34:12,883 --> 00:34:16,283
okay, hey, Tanya, you're the construction industry expert for accounting.
562
00:34:16,563 --> 00:34:18,803
Which software should I use for my construction client?
563
00:34:19,203 --> 00:34:23,903
And I can't just answer that off the cuff, because a lot of different construction
564
00:34:23,903 --> 00:34:25,323
software is built differently.
565
00:34:25,423 --> 00:34:29,663
And it's actually built for different segments of the industry.
566
00:34:29,763 --> 00:34:33,783
You know, there it could be anything from a service based company that's just
567
00:34:33,783 --> 00:34:39,243
going out, you know, repairing toilets or HVAC systems all the way up to a large
568
00:34:39,243 --> 00:34:42,423
commercial general contractor, and a lot of different things in between.
569
00:34:42,463 --> 00:34:46,803
So kind of how do you guys view your target market in that in that industry? Yeah.
570
00:34:46,903 --> 00:34:51,243
So, you know, when, when I, when I originally set out to build JobTread,
571
00:34:51,263 --> 00:34:53,023
the engine thing, I still remember, I think it was.
572
00:34:53,876 --> 00:34:56,796
I want to say, I think it was 2019 or whatever, when I, when I went to the,
573
00:34:56,876 --> 00:34:59,576
the, the international builder show and it's kind of walking around looking
574
00:34:59,576 --> 00:35:02,436
at everything, trying to sort of, you know, conceptualize all of this,
575
00:35:02,476 --> 00:35:04,776
you know, and, and I had somebody, I can't remember who it was.
576
00:35:04,796 --> 00:35:06,576
It was probably one of our competitors, you know, told me, he's like,
577
00:35:06,616 --> 00:35:09,176
you know, you have to either choose, are you, are you going to be,
578
00:35:09,176 --> 00:35:11,996
you know, for home builders or are you going to be for remodelers?
579
00:35:12,176 --> 00:35:15,036
You know, are you going to be, you know, like, and so it was,
580
00:35:15,056 --> 00:35:17,496
it was such an interesting thing that I was like, well, you know,
581
00:35:17,496 --> 00:35:20,556
from my perspective, I mean, a construction job is a construction job.
582
00:35:20,556 --> 00:35:23,116
Like the, the, the size, you know, whether, whether you have,
583
00:35:23,176 --> 00:35:25,296
you know, one line item or a thousand line items, or you're,
584
00:35:25,336 --> 00:35:27,316
you know, you're, you're doing something simple or you're, you know,
585
00:35:27,316 --> 00:35:28,336
building a commercial building.
586
00:35:28,396 --> 00:35:32,776
Like I wanted to very intentionally design job tread to be able to meet the
587
00:35:32,776 --> 00:35:35,236
needs of any construction based business.
588
00:35:35,556 --> 00:35:39,596
You know, now with that being said, like, sure, service jobs are,
589
00:35:39,636 --> 00:35:41,836
are, are not currently like our, our forte.
590
00:35:42,016 --> 00:35:45,856
They're not our strength. Like, I think for any job that like your custom bidding,
591
00:35:45,996 --> 00:35:49,256
like you're, you're going into every job and it's not just, Hey,
592
00:35:49,336 --> 00:35:51,156
here, you know, I'm going to come and mow your lawn. Right.
593
00:35:51,236 --> 00:35:53,676
And you're going to pay me 50 bucks every single time.
594
00:35:53,756 --> 00:35:56,296
I mean, I think that's where like, you know, a job or, you know,
595
00:35:56,296 --> 00:35:59,636
or a service Titan or something where it's just very much more about kind of,
596
00:35:59,696 --> 00:36:02,996
you know, that, that, that dispatching that scheduling those service calls.
597
00:36:03,056 --> 00:36:06,676
Like, I think, you know, that, that might not be our, our strongest, you know, suit there.
598
00:36:06,716 --> 00:36:11,536
I mean, we, we just, just not there yet, but like, if you're wanting to,
599
00:36:11,616 --> 00:36:15,356
you know, again, Again, build a house, build a kitchen.
600
00:36:15,676 --> 00:36:20,416
Build a deck, anything where you're coming in and you're having to custom bid
601
00:36:20,416 --> 00:36:24,456
that out, you're having to come up with and do a takeoff and build a budget.
602
00:36:24,996 --> 00:36:28,796
You may start from templates and that's great. That's very much encouraged,
603
00:36:28,876 --> 00:36:32,156
but it's a custom job for each one of your customers.
604
00:36:32,316 --> 00:36:36,376
That's where I think it was very important that we wanted to be able to meet
605
00:36:36,376 --> 00:36:41,756
the needs of, of, of, again, a very small, you know, just handyman type, you know, small budget.
606
00:36:41,816 --> 00:36:44,796
You know, if, if you want to have one line item for your budget, you know, fine.
607
00:36:44,996 --> 00:36:47,536
I, you know, I don't recommend it, but you know, you could have one line item
608
00:36:47,536 --> 00:36:50,256
for labor, one for material, you know, that that's your thing,
609
00:36:50,336 --> 00:36:53,236
but you know, it should be able to go all the way, you know,
610
00:36:53,236 --> 00:36:56,076
up to being able to support, you know, home builds, you know,
611
00:36:56,076 --> 00:36:58,616
commercial buildings, you know, whatever it may be like.
612
00:36:58,676 --> 00:37:02,736
So we've, we have very intentionally designed job tread to, to meet the needs
613
00:37:02,736 --> 00:37:05,696
of, of all of those construction-based businesses.
614
00:37:05,896 --> 00:37:10,296
But I will say, as it kind of turned out, like right now, I would say about
615
00:37:10,296 --> 00:37:15,196
85% of our customer base is residential focused.
616
00:37:15,516 --> 00:37:17,196
So we have found...
617
00:37:17,966 --> 00:37:20,946
One, it's very, very large.
618
00:37:21,086 --> 00:37:25,406
There are just hundreds of thousands of residential contractors out there.
619
00:37:25,526 --> 00:37:30,226
The commercial space, we do have a handful of commercial customers,
620
00:37:30,506 --> 00:37:35,786
but there are a few additional needs that we very frequently hear about wanting
621
00:37:35,786 --> 00:37:40,206
to be able to export into AIA format, the G702, 703.
622
00:37:40,326 --> 00:37:44,466
It's probably the number one thing that we hear from people.
623
00:37:44,466 --> 00:37:49,626
And I've talked to AIA.org, the group that has the AIA form,
624
00:37:49,706 --> 00:37:51,146
and I've asked them about integrations.
625
00:37:51,206 --> 00:37:55,626
And I think they do have something now that they can do, but it was a pretty
626
00:37:55,626 --> 00:37:59,366
expensive fee for our builders to be able to use that.
627
00:37:59,486 --> 00:38:03,026
And so all of our current commercial guys are like, look, we already have our
628
00:38:03,026 --> 00:38:05,346
own format. We're not paying them per job.
629
00:38:05,506 --> 00:38:08,166
So you just keep doing what you're doing, and we'll just take it and put it
630
00:38:08,166 --> 00:38:13,226
in that format when we need it. You know, so we haven't kind of gone into as much of that realm.
631
00:38:13,326 --> 00:38:17,386
I mean, and I know there's like some very, very intricate, you know, RFIs,
632
00:38:17,666 --> 00:38:20,826
RFPs, you know, kind of going through some of those processes where,
633
00:38:20,866 --> 00:38:24,486
again, I mean, a Procore is very, very strong at having that,
634
00:38:24,486 --> 00:38:27,086
you know, kind of that very in-depth kind of back and forth,
635
00:38:27,106 --> 00:38:30,806
you know, for some of the commercial requirements that are there.
636
00:38:30,806 --> 00:38:33,246
But, you know, at the end of the day, you know, our, our sweet spot,
637
00:38:33,346 --> 00:38:36,986
I mean, the, the, the largest kind of bulk of our, of our customer base,
638
00:38:37,026 --> 00:38:40,086
I mean, it's probably, you know, remodelers, you know, hands down,
639
00:38:40,126 --> 00:38:41,486
you know, we have more, you know.
640
00:38:42,026 --> 00:38:45,166
An interior, you know, kitchen and bath, you know, home additions,
641
00:38:45,386 --> 00:38:48,926
kind of, you know, things like that, you know, kind of remodelers.
642
00:38:48,926 --> 00:38:52,046
Um, and then the next biggest segment would probably be pool builders,
643
00:38:52,286 --> 00:38:53,386
you know, home builders,
644
00:38:53,766 --> 00:38:57,646
deck builders, outdoor living, you know, but, but remodelers are certainly the,
645
00:38:57,706 --> 00:39:00,246
the, the largest group, you know, and kind of one other thing that I,
646
00:39:00,246 --> 00:39:04,106
that I sort of differentiate too, like what I've seen is that the more trades
647
00:39:04,106 --> 00:39:05,746
that are involved in your projects,
648
00:39:05,966 --> 00:39:10,446
the much, you know, harder it gets to, to kind of coordinate everything.
649
00:39:10,446 --> 00:39:14,286
So, you know, when you got to, you know, you got, you got to come and you got
650
00:39:14,286 --> 00:39:15,706
your demos, you got your concrete,
651
00:39:15,886 --> 00:39:18,386
you know, you got your framing, you got your interior finished out,
652
00:39:18,426 --> 00:39:20,986
you got, you know, your plumbers, your mechanicals, like, you know,
653
00:39:20,986 --> 00:39:25,546
the more different trades, that's where, you know, I think the value of job tread just,
654
00:39:25,646 --> 00:39:29,406
you know, astronomically goes up because we can help you not only coordinate
655
00:39:29,406 --> 00:39:34,046
the financial aspects and the job costing the POs and assign out the work,
656
00:39:34,066 --> 00:39:37,386
but the scheduling pieces of it, you know, the communication aspects,
657
00:39:37,586 --> 00:39:40,306
you know, sharing all that information, having one place.
658
00:39:40,446 --> 00:39:46,046
Becomes just even more valuable the more people that you're trying to keep involved and coordinate.
659
00:39:46,981 --> 00:39:50,121
Yeah. No, I think that's huge. And that's why, you know,
660
00:39:50,121 --> 00:39:54,081
earlier something that I had said about this is one reason why I feel like it's
661
00:39:54,081 --> 00:39:59,961
so much better for our clients and commercial contractors and residential contractors
662
00:39:59,961 --> 00:40:02,281
who are trying to coordinate all that stuff.
663
00:40:02,381 --> 00:40:06,881
It's so much better for them to have a solution like JobTread that can handle
664
00:40:06,881 --> 00:40:10,141
not only some of the job costing and all of those types of things,
665
00:40:10,181 --> 00:40:13,041
but also what you're talking about, the project management piece.
666
00:40:13,601 --> 00:40:16,421
That's a much better use of resources in
667
00:40:16,421 --> 00:40:19,341
my opinion than having QuickBooks desktop which is
668
00:40:19,341 --> 00:40:22,121
taking up a lot of space but you can't
669
00:40:22,121 --> 00:40:26,121
do all of those other things in QuickBooks desktop right so it's very disjointed
670
00:40:26,121 --> 00:40:28,441
and disconnected and like you said you guys have that integration with QuickBooks
671
00:40:28,441 --> 00:40:32,281
desktop but that is going to come to an end and I think that we're we're looking
672
00:40:32,281 --> 00:40:36,741
at what the future of this is going to be and I think it's a much better future
673
00:40:36,741 --> 00:40:39,881
I think that there's so much more that can be done in terms of automation and
674
00:40:39,881 --> 00:40:41,921
efficiencies and keeping all of
675
00:40:42,001 --> 00:40:44,781
that in one organized system. I love that.
676
00:40:45,041 --> 00:40:47,541
Yeah. I mean, and, and, and just to kind of touch on that a little more,
677
00:40:47,601 --> 00:40:50,041
I mean, like, you know, the, the number one thing that, that I,
678
00:40:50,041 --> 00:40:53,881
that I heard was holding people, you know, back from switching was,
679
00:40:53,941 --> 00:40:57,041
was all of the, the desktop reports that were available.
680
00:40:57,121 --> 00:40:59,821
I mean, they, they, they, they really like, you know, some of the,
681
00:40:59,841 --> 00:41:01,661
you know, the whip report and some of the different kinds of,
682
00:41:01,661 --> 00:41:05,241
you know, job costing reports that, that they sort of kind of hobbled together,
683
00:41:05,361 --> 00:41:09,301
but that, that, that worked well for people because they'd been doing it for so long, you know?
684
00:41:09,321 --> 00:41:10,981
And so that's why, you know, it was probably maybe, I don't know,
685
00:41:11,021 --> 00:41:15,001
six months ago or so, we spent a lot of time and focused on, you know, building out.
686
00:41:15,081 --> 00:41:17,901
And I worked with a lot of, you know, bookkeepers and accountants to really
687
00:41:17,901 --> 00:41:20,661
help us understand the needs for that WIP report.
688
00:41:21,201 --> 00:41:24,221
And, you know, and, and, and so I think that what, what people would tell you
689
00:41:24,221 --> 00:41:27,161
today is like, you don't, you know, you, you don't need to worry about losing
690
00:41:27,161 --> 00:41:30,481
those, those kinds of construction reports that you may feel like,
691
00:41:30,501 --> 00:41:33,501
you know, you, you had on desktop, but wouldn't have on, on QBO,
692
00:41:33,641 --> 00:41:36,441
you know, at the end of the day, like Intuit is not for construction,
693
00:41:36,641 --> 00:41:38,601
it's for every type of business out there.
694
00:41:38,701 --> 00:41:42,641
And so you You really need a software that's, you know, specialized in your industry.
695
00:41:42,741 --> 00:41:46,841
And that's where you can leverage job tread to view all of the job costing that,
696
00:41:46,881 --> 00:41:49,081
you know, being able to understand, you know, by cost code,
697
00:41:49,141 --> 00:41:51,881
how you're performing by cost type, by, you know, all of the whip,
698
00:41:51,901 --> 00:41:55,121
the work in progress so that you can see, you know, how are you doing across
699
00:41:55,121 --> 00:41:57,621
all your jobs or, you know, you're over invoice you under like,
700
00:41:57,661 --> 00:41:59,181
you know, we give you those tools
701
00:41:59,181 --> 00:42:03,101
because we're construction specific and have been able to set that up.
702
00:42:03,141 --> 00:42:07,241
So like, you're not losing that by going, you know, by leaving desktop and going
703
00:42:07,241 --> 00:42:08,361
to QuickBooks online. line.
704
00:42:08,881 --> 00:42:12,101
Yeah, that's a fantastic point. And you're right. I do think it was the one.
705
00:42:13,222 --> 00:42:15,822
That and probably some time tracking payroll related things.
706
00:42:15,902 --> 00:42:20,302
I know that a lot of people really love how desktop does job costing from a
707
00:42:20,302 --> 00:42:22,262
labor standpoint because it is so integrated.
708
00:42:22,502 --> 00:42:27,362
But again, if we're finding that sort of cohesiveness because we're using something
709
00:42:27,362 --> 00:42:30,762
like JobTread, then that's something else that just goes out the window.
710
00:42:30,822 --> 00:42:34,902
Now we're getting job costing on labor right within JobTread. So I love that.
711
00:42:35,002 --> 00:42:38,622
Talk to me some more about the templates.
712
00:42:38,762 --> 00:42:42,782
You just sort of like glanced on like you could templatize things, right? Right.
713
00:42:42,802 --> 00:42:49,542
And I think that is so helpful, again, in the aspect of like automation, efficiency, scale.
714
00:42:49,942 --> 00:42:53,782
How do you guys utilize templates and what's your what's your thought process around that?
715
00:42:53,982 --> 00:42:58,242
Yeah. So, you know, I tell people, look, I mean, my recommendation is when you
716
00:42:58,242 --> 00:43:00,762
first get into job trade, like, you know, however you're doing it today,
717
00:43:00,882 --> 00:43:03,242
whatever spreadsheets or whatever system, whatever it is.
718
00:43:03,282 --> 00:43:06,882
Like, I encourage you to share that with your customer success manager on our team.
719
00:43:06,942 --> 00:43:11,202
Like, and we will help you essentially get that set up as a template in your catalog.
720
00:43:11,202 --> 00:43:13,902
Catalog, you know, or if you don't have that, because, you know,
721
00:43:13,902 --> 00:43:17,482
again, a lot of people that just don't have that, you know, once you build out
722
00:43:17,482 --> 00:43:20,622
that first job, you know, if you like it, if you think it was a good kind of,
723
00:43:20,622 --> 00:43:25,182
you know, good job budget that you built out, you can save it as a template into your catalog.
724
00:43:25,442 --> 00:43:29,222
You know, my belief though is like, again, like I realize every job is going
725
00:43:29,222 --> 00:43:30,102
to be a little bit different,
726
00:43:30,182 --> 00:43:32,922
but if you can have the same starting point, you know,
727
00:43:32,922 --> 00:43:36,402
it's a much better approach to include everything that
728
00:43:36,402 --> 00:43:39,162
you may possibly need and then remove the things
729
00:43:39,162 --> 00:43:42,582
that you don't than to potentially forget things that
730
00:43:42,582 --> 00:43:45,382
ultimately are going to come out of your pocket you know
731
00:43:45,382 --> 00:43:48,122
unless you know somehow again you can get a change order for it but i mean
732
00:43:48,122 --> 00:43:50,842
you know even even little things i can't tell you the number of times we forgot
733
00:43:50,842 --> 00:43:54,222
to include permits we forgot to include our equipment costs and our rentals
734
00:43:54,222 --> 00:43:58,182
and things it's like have that in the template so that you can very quickly
735
00:43:58,182 --> 00:44:02,622
generate those new you know jobs and build out those budgets and have that starting
736
00:44:02,622 --> 00:44:05,842
point and and furthermore if you want to take it to the next level like.
737
00:44:06,525 --> 00:44:09,145
One of the really neat things that we also have is the ability for you to use
738
00:44:09,145 --> 00:44:14,745
formulas and to create parameters that can very, very quickly enable you to
739
00:44:14,745 --> 00:44:17,285
create a job, you know, bring in the template.
740
00:44:17,405 --> 00:44:20,285
And let's say you wanted to, you know, maybe you want to, you know,
741
00:44:20,325 --> 00:44:24,385
maybe you're building a deck and you want to have kind of my linear feet,
742
00:44:24,565 --> 00:44:28,385
you know, for the perimeter, you know, you can just pop those in there.
743
00:44:28,485 --> 00:44:31,105
You know, maybe, you know, how many stairs are you going to include?
744
00:44:31,225 --> 00:44:33,625
Do you want to include railing? Like you can fill out kind of this very short
745
00:44:33,625 --> 00:44:36,945
form of all these parameters. And then if you have done the,
746
00:44:36,945 --> 00:44:41,285
the, the formulas on the cost items, it can just instantly do your quantity
747
00:44:41,285 --> 00:44:44,025
takeoff from those few inputs.
748
00:44:44,325 --> 00:44:48,105
And so like that, that, that furthermore, just like really streamlines this
749
00:44:48,105 --> 00:44:52,425
process, you know, to, to get you to the point where you can very quickly build this out.
750
00:44:52,505 --> 00:44:55,025
And that's where like leveraging, you know, unit, unit cost,
751
00:44:55,145 --> 00:44:59,545
unit price, you know, being able to understand your costs per square foot per
752
00:44:59,545 --> 00:45:00,945
linear foot per cubic foot.
753
00:45:00,945 --> 00:45:04,985
But like when you have all of this data, you can start to really understand
754
00:45:04,985 --> 00:45:08,925
and really refine and kind of narrow in exactly what your cost should be.
755
00:45:09,025 --> 00:45:12,365
So that's going to really improve and streamline your estimating because you
756
00:45:12,365 --> 00:45:15,625
can now just kind of drop in a few numbers and the whole thing's built out for you.
757
00:45:15,705 --> 00:45:18,885
I mean, we have countless, you know, hundreds of our customers like this is
758
00:45:18,885 --> 00:45:22,045
the number one, their favorite features that, you know, they went from spending
759
00:45:22,045 --> 00:45:25,605
days, you know, to build out an estimate to now like minutes.
760
00:45:25,885 --> 00:45:28,625
Yeah. You know, and they can do it right there on the job site.
761
00:45:28,625 --> 00:45:31,365
You know, you pull up your, your phone or your, your, your iPad or tablet,
762
00:45:31,425 --> 00:45:33,845
and you just new job pulling the budget.
763
00:45:34,477 --> 00:45:36,617
Plop in the few different numbers you need and bam, there you go.
764
00:45:36,637 --> 00:45:39,497
Now you got a, you got a ballpark price, you know, maybe you want to go in and
765
00:45:39,497 --> 00:45:43,617
kind of refine a few things later, but like, it just very, very seamlessly, you know, creates that.
766
00:45:43,697 --> 00:45:46,477
And, and I encourage people, I got, I think it's so important,
767
00:45:46,537 --> 00:45:52,157
you know, people buy from people they like and people that are responsive and easy to work with.
768
00:45:52,317 --> 00:45:56,097
And so one of those things is being responsive. I mean, how many times have
769
00:45:56,097 --> 00:45:58,817
you had a contractor come out to your house and then say, they'd send you something
770
00:45:58,817 --> 00:46:01,797
and then they never do. And now you're following up with them. Like, yep.
771
00:46:02,217 --> 00:46:04,597
And that's why you're, they're going going to go to the next person and keep
772
00:46:04,597 --> 00:46:07,497
going and shopping because, you know, contractors just, you know,
773
00:46:07,497 --> 00:46:11,117
typically aren't getting back to them very quickly, you know, or if at all.
774
00:46:11,177 --> 00:46:14,797
And so by making this a very seamless process, like do it in your truck,
775
00:46:14,877 --> 00:46:16,997
do it right after, like get that out there.
776
00:46:17,057 --> 00:46:19,937
I mean, I'm not saying cut corners and I'm not saying make up numbers,
777
00:46:20,077 --> 00:46:23,957
but when you've set yourself up for success, then you're going to be able to
778
00:46:23,957 --> 00:46:26,377
be so much more responsive than that next guy.
779
00:46:26,457 --> 00:46:29,077
And you're going to win so many more deals. If you can just come in,
780
00:46:29,077 --> 00:46:33,577
give that customer a great experience, meet them from their budgetary standpoint,
781
00:46:33,897 --> 00:46:37,277
be the one that's easy to work with, allow them to e-sign, bam,
782
00:46:37,417 --> 00:46:40,437
you just collected the order before they could even figure out who to call next.
783
00:46:41,017 --> 00:46:45,897
Yep, no, 100%. I was over here grinning because you brought up something,
784
00:46:45,997 --> 00:46:49,037
not necessarily from the standpoint of the software we're talking about today,
785
00:46:49,157 --> 00:46:52,237
but one of the reasons that we chose the pool guy that we did when we had our
786
00:46:52,237 --> 00:46:56,417
pool redone a couple of years ago was because we met him at a home show and
787
00:46:56,417 --> 00:46:57,897
I said, okay, do we have to schedule
788
00:46:57,897 --> 00:46:59,997
for you to come out and measure the pool or what do we have to do?
789
00:47:00,057 --> 00:47:04,017
He goes, no, we use the same software that roofers use to see the roof on your house.
790
00:47:04,097 --> 00:47:07,937
We just measure it from the air and we'll send you a quote. And it was brilliant, right?
791
00:47:08,077 --> 00:47:11,997
I was like, why don't the other pool guys do that? Why do I have to take time out of my busy day?
792
00:47:12,097 --> 00:47:14,497
Why can't you just look it up on whatever they're using, Eagle Roofer,
793
00:47:14,577 --> 00:47:16,857
measure it out and give me a quote, right?
794
00:47:16,997 --> 00:47:21,717
And so, yeah, it's exactly what you're saying, that people want ease,
795
00:47:21,817 --> 00:47:24,657
they want convenience, and they want someone who actually is responsive,
796
00:47:24,857 --> 00:47:27,277
cares, does what they say they're going to do, and by.
797
00:47:28,383 --> 00:47:33,043
By taking process and putting that process into your business,
798
00:47:33,243 --> 00:47:36,203
you can just move the needle so, so much.
799
00:47:36,303 --> 00:47:39,123
I think, you know, one of the things that I really love about JobTour,
800
00:47:39,163 --> 00:47:44,623
too, is that we give you the ability to share as much detail or as little detail as you want.
801
00:47:44,943 --> 00:47:48,283
I'm not a big proponent of giving a breakdown of your labor,
802
00:47:48,403 --> 00:47:49,843
your material, your unit price.
803
00:47:49,843 --> 00:47:52,883
Like, you know, but again, if you're doing a commercial job,
804
00:47:52,943 --> 00:47:57,263
you know, we, when we ran commercial jobs, we were required to give them a unit
805
00:47:57,263 --> 00:48:01,583
price, you know, by, by, you know, trade, you know, because that's how they would keep all of us.
806
00:48:01,623 --> 00:48:05,063
That's how they beat up all the different vendors and subs is because they know,
807
00:48:05,083 --> 00:48:08,423
and they have a not to exceed, you know, unit price for every single thing,
808
00:48:08,483 --> 00:48:09,883
you know, but like, again, like
809
00:48:09,883 --> 00:48:13,603
being able to say, Hey, here is a detailed scope of work and a breakdown.
810
00:48:13,703 --> 00:48:16,903
Now, now maybe you're not giving them the price breakdown at every single line
811
00:48:16,903 --> 00:48:20,823
item, but like they see that you have a true understanding and that you're very
812
00:48:20,823 --> 00:48:22,363
organized and detail oriented.
813
00:48:22,523 --> 00:48:25,523
Like that's so important in this day and age when, when they're comparing you
814
00:48:25,523 --> 00:48:27,923
to the guy, you know, the, the, the Chuck in a truck, who's got,
815
00:48:27,963 --> 00:48:32,163
you know, a cheaper prize, you know, written on a piece of paper versus a very
816
00:48:32,163 --> 00:48:34,043
detailed, here's everything we're going to do.
817
00:48:34,123 --> 00:48:37,543
Like people, you know, as much as everybody sometimes thinks people,
818
00:48:37,643 --> 00:48:40,003
you know, are looking for the cheapest solution.
819
00:48:40,443 --> 00:48:43,203
That's not, that's not the case because this is their dwelling.
820
00:48:43,203 --> 00:48:46,883
This is their, this is their number one, most valuable asset is their home.
821
00:48:47,103 --> 00:48:51,143
You know, they want a quality project. Now, yeah, they, they might want to make
822
00:48:51,143 --> 00:48:53,923
sure, and it needs to be within their budget, but that's the cool thing about
823
00:48:53,923 --> 00:48:56,923
job trade too, is that you can give them the ability to make their own selections.
824
00:48:57,263 --> 00:49:00,703
Hey, here's the good, better, best model. You know, pick the things that,
825
00:49:00,723 --> 00:49:01,803
you know, that, that work for you.
826
00:49:01,863 --> 00:49:04,463
The most important things you get the best, the other things,
827
00:49:04,503 --> 00:49:07,823
maybe it's just the good, you know, you get to kind of configure that.
828
00:49:07,903 --> 00:49:10,963
And instead of haggling the contractor on price, the, the, the,
829
00:49:10,963 --> 00:49:14,243
the customer that, you know, the end, you know, consumer there gets to choose
830
00:49:14,243 --> 00:49:16,563
the things that fit within their budget.
831
00:49:16,583 --> 00:49:19,483
They're controlling the price of the job by making selections,
832
00:49:19,743 --> 00:49:20,883
you know, that they can afford.
833
00:49:21,866 --> 00:49:26,046
Right. And not taking any time out of the contractor's day to go and manually
834
00:49:26,046 --> 00:49:29,546
make any of those changes on the back end. Yeah. I love all of that.
835
00:49:30,126 --> 00:49:34,386
So the one last thing I want to talk to you about is because this is the construction
836
00:49:34,386 --> 00:49:38,366
junction and, you know, our tagline for the podcast is we're construction and accounting meet.
837
00:49:38,686 --> 00:49:42,026
You guys actually have a fairly new program that you've just rolled out where
838
00:49:42,026 --> 00:49:43,266
you're doing accounting partnerships.
839
00:49:43,386 --> 00:49:46,146
Tell us something about that and how you're working with accounting partners
840
00:49:46,146 --> 00:49:50,526
now. Yeah, so we, you know, again, we see all these kind of,
841
00:49:50,526 --> 00:49:53,326
you know, accountants that are helping construction companies.
842
00:49:53,506 --> 00:49:57,266
You know, probably the number one thing that I see when a construction company
843
00:49:57,266 --> 00:49:59,606
signs up is they need help with their books.
844
00:49:59,746 --> 00:50:03,406
You know, they either don't have anybody, they have nothing,
845
00:50:03,506 --> 00:50:06,286
they're using a spreadsheet or, you know, their spouse who is,
846
00:50:06,386 --> 00:50:09,746
you know, just not qualified to be their accountant.
847
00:50:10,086 --> 00:50:14,526
Or really tired and doing it after they're done at their other day job too. Yeah, exactly.
848
00:50:14,926 --> 00:50:18,686
Like, so, you know, the number one thing we see is that people need help with
849
00:50:18,686 --> 00:50:19,846
their books getting organized.
850
00:50:20,126 --> 00:50:24,286
And so, you know, it is something that's very important that we want to help
851
00:50:24,286 --> 00:50:27,486
get them connected with qualified bookkeepers.
852
00:50:27,586 --> 00:50:30,366
But, you know, our challenge was that, you know, the ones that we kind of knew
853
00:50:30,366 --> 00:50:33,146
because we see them getting added to all these different people's organizations,
854
00:50:33,446 --> 00:50:37,006
like they basically got tapped out, you know, and like there's only so many
855
00:50:37,006 --> 00:50:39,446
clients that anyone can take on any given month.
856
00:50:39,446 --> 00:50:43,106
And so, you know, we, we realized that it was very important to continue to
857
00:50:43,106 --> 00:50:46,746
build this network of, of, of accountants who, who, you know,
858
00:50:46,746 --> 00:50:51,206
understand, you know, job costing, they understand software,
859
00:50:51,486 --> 00:50:52,966
they're able to go through.
860
00:50:54,877 --> 00:50:57,857
Nope did we freeze are we there you're here you're
861
00:50:57,857 --> 00:51:00,777
good all right so yeah so i don't know
862
00:51:00,777 --> 00:51:04,977
why my screen's frozen so we built
863
00:51:04,977 --> 00:51:09,837
this program to essentially help bookkeepers and accountants to be able to come
864
00:51:09,837 --> 00:51:15,177
in learn job tread we actually put together a full certification program that
865
00:51:15,177 --> 00:51:19,377
will help them to get you know bookkeeper certified on job tread and then that
866
00:51:19,377 --> 00:51:21,057
will allow Allow them to be able to,
867
00:51:21,057 --> 00:51:25,777
you know, then get added to our marketplace so that we can promote them to others
868
00:51:25,777 --> 00:51:27,497
who are looking for their services.
869
00:51:28,177 --> 00:51:32,757
I love it. I think one of the things that really excited me about that when
870
00:51:32,757 --> 00:51:35,397
I was talking with other guys on your team a week ago, Riley,
871
00:51:35,517 --> 00:51:41,557
is the idea that it's a really great way to connect like-minded service providers, right?
872
00:51:41,657 --> 00:51:45,797
Because it's always surprising when people just reach out and say that they
873
00:51:45,797 --> 00:51:49,737
need a bookkeeper and they may call me. I'm a pro-advisor list on Intuit's pro-advisor
874
00:51:49,737 --> 00:51:55,137
site and Intuit asks you to list your specialties and I've listed one on my
875
00:51:55,137 --> 00:51:56,117
pro-advisor site, construction.
876
00:51:57,037 --> 00:52:00,397
But people still reach out all the time because they've seen our name there
877
00:52:00,397 --> 00:52:03,897
and they'll say, hey, we're at this retail shop down the street from you. Can you do our books?
878
00:52:03,997 --> 00:52:07,597
We end up referring them on to others that we know that do retail really well.
879
00:52:07,917 --> 00:52:12,377
But I love that by being listed on your marketplace, they, one,
880
00:52:12,437 --> 00:52:15,537
have to be certified in JobTread and have to be at least like-minded enough
881
00:52:15,537 --> 00:52:18,257
to understand the processes that are happening in job trend, right?
882
00:52:18,337 --> 00:52:21,877
So I think it's a really brilliant way to find the right people.
883
00:52:22,505 --> 00:52:28,785
And frankly, it's also been a great way for us to be able to have a great pulse
884
00:52:28,785 --> 00:52:34,125
on how do we need JobTread to function from a bookkeeping standpoint.
885
00:52:34,545 --> 00:52:37,965
Being able to have these partnerships with these bookkeepers and accountants,
886
00:52:38,005 --> 00:52:42,285
they have made countless improvements based on their feedback.
887
00:52:42,285 --> 00:52:45,905
And so it's like, you know, it, it, you know, I hear from, from people that,
888
00:52:45,945 --> 00:52:48,065
you know, some of those other companies out there, like they,
889
00:52:48,105 --> 00:52:52,065
they, they don't want to listen to or value, you know, a, an accountant's feedback.
890
00:52:52,165 --> 00:52:54,805
And I'm just like, that's crazy because like, they're the ones that are working
891
00:52:54,805 --> 00:52:57,105
with dozens and dozens of clients.
892
00:52:57,185 --> 00:53:00,765
Like that feedback is not just, you know, representative of one client that's
893
00:53:00,765 --> 00:53:03,045
representative of a whole group of them.
894
00:53:03,165 --> 00:53:06,205
And, you know, very often it's, it's going to be, you know, kind of a similar
895
00:53:06,205 --> 00:53:09,265
thing that others may, may, may, you know, have that same feedback.
896
00:53:09,265 --> 00:53:12,505
So, you know, I think from, from that standpoint, it's been really helpful.
897
00:53:12,625 --> 00:53:15,445
And then, you know, again, we, we see, you know, a lot of people when,
898
00:53:15,465 --> 00:53:17,565
when, you know, a bookkeeper is like, Hey, you know, they, they,
899
00:53:17,565 --> 00:53:19,565
they work with us with one, one of their clients.
900
00:53:19,685 --> 00:53:22,625
They're like, well, I got a whole, you know, dozen more, you know,
901
00:53:22,625 --> 00:53:25,005
that, that are using something else that like, I'd like to move them over.
902
00:53:25,085 --> 00:53:27,905
And so like, this is also sort of opened up this, this tool,
903
00:53:28,025 --> 00:53:32,065
you know, where, where you can like, you know, very easily switch between all of your clients.
904
00:53:32,065 --> 00:53:35,385
And we're going to continue improving kind of the onboarding process so that
905
00:53:35,385 --> 00:53:38,905
like, you know, a lot of times they want them to be set up the exact same way,
906
00:53:38,905 --> 00:53:42,065
you know, the same kind of cost codes and the same cost types.
907
00:53:42,065 --> 00:53:45,045
And, you know, maybe even, you know, if they want to provide,
908
00:53:45,105 --> 00:53:47,565
you know, the catalog or not, you know, kind of depending, you know,
909
00:53:47,565 --> 00:53:50,325
but like there's, there's ways that we can further streamline that.
910
00:53:50,385 --> 00:53:53,685
So that again, like the whole goal is that we can help, you know,
911
00:53:53,685 --> 00:53:57,305
get somebody migrated over and get them up and running as quickly as possible.
912
00:53:57,565 --> 00:54:01,105
And then anytime that, that, that bookkeeper needs help, you know,
913
00:54:01,105 --> 00:54:04,465
we're, we're here. They have a direct connection, you know, so whether it's,
914
00:54:04,505 --> 00:54:07,465
you know, the client coming directly to us or if the client goes to the bookkeeper,
915
00:54:07,525 --> 00:54:09,985
well, maybe the bookkeeper needs some support or whatever.
916
00:54:10,085 --> 00:54:13,225
Like, you know, they have a direct phone number, you know, their customer success
917
00:54:13,225 --> 00:54:16,185
manager is there to help them just like any other client.
918
00:54:16,325 --> 00:54:20,165
And so I think that's like a great resource, you know, for them to have just
919
00:54:20,165 --> 00:54:21,885
knowing that you can instantly get help.
920
00:54:21,965 --> 00:54:25,505
I mean, I'm sure you've tried to get, you know, Intuit and some other people
921
00:54:25,505 --> 00:54:27,885
on the phone for help and it can be a little bit challenging.
922
00:54:27,885 --> 00:54:30,665
Well, you know, at least you've got someone else and we have kind of,
923
00:54:30,665 --> 00:54:33,685
you know, that other other, you know, sort of avenue to kind of help if there
924
00:54:33,685 --> 00:54:37,405
ever are any integration or sync issues or just general, you know,
925
00:54:37,405 --> 00:54:40,805
trying to figure out how this would work or that would work. Yeah, I love it.
926
00:54:41,405 --> 00:54:44,305
Thank you so much for taking the time to talk with us today,
927
00:54:44,505 --> 00:54:46,645
Eric. How can people find out more about JobTread?
928
00:54:47,450 --> 00:54:52,450
Yeah. So I'd probably suggest just going to our website, www.jobtread.com.
929
00:54:52,650 --> 00:54:56,030
We've got a ton of information on the website, you know, a lot of videos,
930
00:54:56,050 --> 00:54:58,270
you know, you can also watch a YouTube.
931
00:54:58,450 --> 00:55:01,050
We've had, I think hundreds of, of, of videos on YouTube there,
932
00:55:01,110 --> 00:55:03,570
but you know, I'd encourage you, if you're interested in learning more,
933
00:55:03,630 --> 00:55:07,150
you know, just hit the schedule a demo button right there at the top of our website.
934
00:55:07,310 --> 00:55:10,510
You know, we are happy to take the time, you know, to walk you through the product,
935
00:55:10,590 --> 00:55:11,790
make sure it'd be a good fit.
936
00:55:11,890 --> 00:55:13,750
You know, I think that's, that's something that's like very,
937
00:55:13,850 --> 00:55:16,730
very important to us is making sure, you know, that you know,
938
00:55:16,790 --> 00:55:19,350
that we are people behind the software. We are here.
939
00:55:19,530 --> 00:55:23,070
Every single person on my team is located in Dallas, Texas, in our office.
940
00:55:23,210 --> 00:55:27,370
You know, we're not outsourced or spread out. We do every single thing in-house,
941
00:55:27,450 --> 00:55:29,350
you know, my entire customer success team.
942
00:55:29,430 --> 00:55:32,570
So whenever you create your job trade account, you'll automatically get assigned
943
00:55:32,570 --> 00:55:33,810
to customer success manager.
944
00:55:33,970 --> 00:55:37,850
The entire customer success team has experience in construction.
945
00:55:38,210 --> 00:55:42,990
We very much understand, you know, how, you know, you need the software to work,
946
00:55:43,050 --> 00:55:46,470
what you're doing, kind of what the industry specific, you know,
947
00:55:46,470 --> 00:55:48,170
kind of, you know, features are.
948
00:55:48,310 --> 00:55:52,230
And so we can be, you know, a great resource to help you, you know,
949
00:55:52,230 --> 00:55:55,370
migrate over or, you know, get set up, you know, whatever it may be,
950
00:55:55,410 --> 00:55:58,090
I would encourage you to tap into those, you know, resources.
951
00:55:58,130 --> 00:56:01,250
We've got a phenomenal onboarding and training program too.
952
00:56:01,390 --> 00:56:05,250
You know, we do live trainings every day. Our director of learning and development,
953
00:56:05,310 --> 00:56:09,150
she actually has a doctorate degree in organizational change management and leadership.
954
00:56:09,190 --> 00:56:13,070
And so she has put together this awesome, you know, online training curriculum,
955
00:56:13,310 --> 00:56:15,450
you know, you can either watch it live or you can, you know,
956
00:56:15,450 --> 00:56:19,050
watch the recordings if that's easier, you know, and then we also have our certification programs.
957
00:56:19,250 --> 00:56:22,170
You know, once you get signed up, like you can go through, I think there's JobTread
958
00:56:22,170 --> 00:56:27,050
Estimator, Project Manager, Bookkeeper, as well as the admin one.
959
00:56:27,150 --> 00:56:31,970
So, you know, a lot of great resources are out there, but we'd very much appreciate
960
00:56:31,970 --> 00:56:35,910
the opportunity to show you JobTread and to hopefully work with you and help you get up and going.
961
00:56:36,510 --> 00:56:41,510
I love it. thanks so much for joining us today and um we will talk again soon
962
00:56:41,510 --> 00:56:49,530
i'm sure sounds good thank you for having me tanya thanks eric thank you for
963
00:56:49,530 --> 00:56:53,470
tuning in to construction junction to find out more about the junction between
964
00:56:53,470 --> 00:56:54,470
accounting and construction.