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Today on Connected, Greg catches up with Chris Ponte, parts director at Scranton Chevrolet.
Chris won the Impact award in the 2025 Automotive Amplifiers Contest and will return as a judge for the 2026 contest. In every conversation with Chris, his commitment to improving operations at his store is clear.
Chris and Greg get into:
-How Chris approaches parts as a business, not just a department.
-His process for tracking lost sales, which nearly doubled their off-the-shelf fill rate.
-Where he sees future opportunities in the parts department.
If you’re looking for new ways to capture missed opportunities in your parts department, you should definitely give this one a listen!
And if you haven't already, be sure to enter the 2026 Automotive Amplifiers Contest. The deadline to submit is June 22! Every day, forward-thinking dealerships are solving real problems in creative ways, and sharing those ideas helps move the industry forward.
reyrey.com/contest
Chris won the Impact award in the 2025 Automotive Amplifiers Contest and will return as a judge for the 2026 contest. In every conversation with Chris, his commitment to improving operations at his store is clear.
Chris and Greg get into:
-How Chris approaches parts as a business, not just a department.
-His process for tracking lost sales, which nearly doubled their off-the-shelf fill rate.
-Where he sees future opportunities in the parts department.
If you’re looking for new ways to capture missed opportunities in your parts department, you should definitely give this one a listen!
And if you haven't already, be sure to enter the 2026 Automotive Amplifiers Contest. The deadline to submit is June 22! Every day, forward-thinking dealerships are solving real problems in creative ways, and sharing those ideas helps move the industry forward.
reyrey.com/contest
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