# Carol Ott

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Get Serious About Arrears Before They Spiral

Send us Fan Mail Falling behind on monthly fees might seem like a minor headache, but it can spiral into years of complications, mounting costs, and serious tension between neighbors. Carl Finger, principal at Finger & Finger, breaks down what actually happens behind the scenes when a resident stop…

How a $38,000 Upgrade Paid for Itself in a Year

Insurance costs have become one of the biggest headaches for New York co-op and condo boards, and umbrella policies are feeling the squeeze hardest. Sophie Bird, senior vice president at IMA Corp., explains why boards today are buying a fraction of the coverage they once did, and what's driving the…

What a Missing Stock Certificate Can Cost You

Send us Fan Mail Losing a stock certificate sounds like a paperwork headache — until it threatens to derail a closing entirely. In this episode, Geoffrey Mazel, founding partner at Hankin & Mazel, talks about the unglamorous but essential mechanics of co-op share transfers. He's seen sellers arrive…

The Simple Tech Solution to Missing Equipment

Luggage carts have a way of disappearing in doorman buildings, tucked into hallways and forgotten until someone else needs one and can't find it anywhere. It's the kind of small, everyday annoyance most residents just shrug off. On this episode of Problem Solved, Jerry Kestenbaum, founder and CEO o…

What Boards Can Really Do About a Disruptive Neighbor

Send us Fan Mail When a co-op has a shareholder no one can live with, boards actually have serious legal muscle to do something about it. Steven Anderson, partner at Becker Law, breaks down the landmark Pullman case and how it turned "objectionable conduct" into one of the sharpest tools a co-op bo…

A Manhattan Condo's Race Against Carbon Fines

A 1960s condo on Manhattan's East Side was staring down carbon fines that would climb past $250,000 a year — until its board decided to act. Michael Scorrano, managing director and founder of the EN-POWER GROUP, a Verdantas Company, walks through how they swapped an aging, gas-fired heating and coo…

Why Some Boards Are Choosing to Pay the Carbon Tax

Local Law 97 promises a greener city, but for many boards the math simply doesn't add up. Dan Wollman, CEO of Gumley Haft Management, unpacks the tension between environmental goals and the financial reality of running a building. Using a fifty-story condominium his firm manages, Wollman breaks dow…

One Resident, One Leak, One Standoff

A Brooklyn condo has been fighting sponsor-related leaks for years, seeping through facades and terraces into the units below. The fix seemed straightforward until one resident stopped granting access, leaving water damage to spread and the board stuck without a clear path forward. Adam Reisman, pr…

How Forensic Audits Expose What Developers Leave Behind

New condo buildings can look flawless on the surface, but that polish sometimes hides problems that only become obvious once people have already moved in. In this episode, Joseph Cosentino, managing director and head of mechanical engineering at FSI Architecture, explains forensic audits, the deep …

How a $140,000 Facade Job Became a $1.9 Million Headache

A Local Law 11 facade inspection at a pre-war Upper East Side co-op looked like a routine, modestly budgeted job. Then the leaks entered the picture. Luke Pantaleo, partner at RAND Engineering and Architecture, shares how this 52-unit building's plans changed again and again, why finding the source…