CX Unplugged: Beyond the Silos - Episode 4
Does Customer Experience (CX) begin with Sales?Newsflash - NO!It starts with Marketing.
We're diving deep into Customer Experience (CX) with two distinguished guests - CX expert Anita Toth and veteran Marketing VP, Chelsea Mori.
Anita and Chelsea are bringing their wealth of expertise to make s…
Episode 25: A Day in the Life of a Customer Success Manager
How many of you have been asked, perhaps while trying to explain your career choice to a family member over a beautifully cooked holiday dinner, what it is exactly that you do all day? (If your hand's not up, you are an abject liar and you know it)
Product people think of problems to solve and stuf…
Ep. 12 | From Churn to Lifetime Value | Anita Toth, Founder and Hidden Revenue Hunter
Discover the surprising truth about customer retention and revenue growth that most business leaders overlook. This insightful conversation with a post-sales expert will challenge your perspective and leave you pondering new possibilities for your business. The pressure to constantly chase new lead…
#30 What Are The Biggest CX Mistakes and How To Avoid Them
On this episode, Anita Toth, the Chief Hidden Revenue Hunter at ATI, discusses churn and customer success in the B2B SaaS industry. She shares insights on common mistakes businesses make when trying to avoid churn and emphasizes the importance of building an authentic view of the product from the b…
Chronicles of Failure Episode 3 Anita Toth
This episode isn’t easy listening, but its lesson is important, thought-provoking, and the way our guest Anita Toth tells it is nothing short of captivating.
We encourage all Chronicles of Failure guests to be candid in recounting their failures, we ask you, our listeners, to approach this episod…
Hidden Revenue: The Art of Relational Marketing with Anita Toth
In this episode of The Claw, host Eric, Chief Strategist at Liger, discusses with guest Anita Toth, also known as the Hidden Revenue Hunter, the importance of relational marketing in B2B contexts. The conversation highlights how C-suite executives and marketing leaders need to understand their cust…
Hidden Revenue: The Art of Relational Marketing with Anita Toth
In this episode of The Claw, host Eric, Chief Strategist at Liger, discusses with guest Anita Toth, also known as the Hidden Revenue Hunter, the importance of relational marketing in B2B contexts. The conversation highlights how C-suite executives and marketing leaders need to understand their cust…
The one with the hidden customer revenue - Anita Toth | The Hidden Revenue Hunter E175
What's on your mind? Let CX Passport know...
🎤🎞️We’re going on a treasure hunt “The one with the hidden customer revenue” with Anita Toth | The Hidden Revenue Hunter in CX Passport Episode 175 🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
1:49 - Anita's Origin Story in CX
4:21 - Addressin…
Breaking Convention to Better Serve Financial Services Clients • Mike Hilmes • Work & Worldview Podcast #06
In this episode, Financial Coach and Tax Strategist Mike Hilmes shares his journey from a values-driven upbringing in a Catholic home to becoming a successful entrepreneur in the financial services industry. He discusses the importance of recognizing hypocrisy in values, the challenges of starting …
Anita Toth on the August 21st, 2019, YourLIVINGBrand.live show
Anita Toth was kind enough to share the mic with me on today's show and talk about customer churn and the affect it has on businesses. It is not enough to bring in new clients, companies need to learn how to retain and make champions out of existing ones.
Anita shows you how to do that and can be…
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