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"All too often, early-stage leaders assume silence is the absence of conflict. Much of the time, that silence is really evidence of avoidance." — Dr. Jonathan Thorp You ended the all-hands with "any questions?" Nobody said a word, and you logged it as alignment. At a 150-person Series B, that silen…
“Because there’s so much noise, the trust level’s never been lower.” — David Zeff, CEO of Whistle Your team can ship a product in a weekend now. So can 400 of your competitors. Full episode below. Building a product has never been easier, and that’s exactly why it stopped protecting you. David Zeff…
"We don't say we reach potential, because that doesn't make sense to me. You just golf the rest of your life and then you're done." — Mark Talaga You've been "the founder" since the first Slack message. It's on your LinkedIn, it's how you introduce yourself at dinner, and it's quietly holding up yo…
“They’re going to use the product until they don’t, and then they’re going to leave.” — Andrea Mulligan Your usage dashboard is green. Your NPS is fine. Your champion posts photos of her kids in your swag. None of that means they’re renewing. Full episode below. Andrea Mulligan is a chief customer …
“Be more interested than interesting.” — Sandy Yu, Founder of Revenue Retention Advisors Your customer just renewed for the tenth year in a row. That might be the most expensive account you have. Full episode below. Sandy Yu spent two decades leading global go-to-market teams at Oracle, Cisco, and …
Vastuuvapautusilmoitus: Tälle sivulle upotettu podcast ja kuvitus ovat peräisin Karl Pontau:ltä, joka on sen omistajan omaisuutta, eikä se ole sidoksissa Listen Notes, Inc:n tukemaan.