Enterprises Accelerate with AI: Superpowers, CustomerZero, and Copilot for All

How partners will win in 2026: pick one marketable superpower, prove it as customer‑zero, and scale value with agentic AI. Host Fede Pacheco is joined by Alexa Easley as they share real stories and leadership perspectives—from multiple partner voices to EPS CVP Nina Harding and her Leadership Team, Lori Borg, Tony Surma, Heather Deggans, and Jim Lee. Every conversation explores their perspectives as they share real-world examples of Copilot and agentic AI delivering measurable business impact for thousands of organizations across the Americas Enterprise segment. 

In this episode you’ll learn:      

• How top partners pick one marketable superpower, align it to a measurable outcome, and replicate it. 
• What acting as customer zero really looks like, with concrete adoption strategies and tangible outcomes 
• What Enterprise focused partners are learning from leading the AI frontier? 

Some questions we ask:     

• What’s your partner superpower—and which Frontier pillar does your story light up (and why)?  
• How are you acting as customer zero today, and what measurable outcomes can you point to? 
• What makes a thriving relationship between partners and their PDMs? 

Resources:  

• Join our Microsoft Americas Partner Community group on Linkedin 
• Watch all the 13 interviews from this episode 
• Connect with host Fede Pacheco on LinkedIn to share your partner success stories 
•  Become a Copilot Power User |  Build your practice today 
• Case studies covered in this episode: 
• Best Buy pairs Microsoft Security solutions with Tanium for more visibility and ease 
• Cloudforce and Microsoft accelerate AI research at a top organization 
• NTT DATA Transforms Its Enterprise with Agentic AI 
• NRI drives operational excellence with Microsoft 365 
• After successful pilot, Reply deploys Copilot wall-to-wall at BPM 

Related Microsoft Podcasts:                   

• Hybrid Cloud Partners Podcast 
• Microsoft Threat Intelligence Podcast  
• Afternoon Cyber Tea     

Discover and follow other Microsoft podcasts at microsoft.com/podcasts  

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