Delivering Value with Technology with Stewart Marshall - Episode 94

For this episode of the DevReady Podcast, our hosts Andrew Romeo and Anthony Sapountzis welcome Stewart Marshall, Senior IT Executive, SaaS and Commercial Software Advisor, Best Selling Author. Stewart talks about what drives him and how he wants to help purposeful businesses yield better outcomes. He also talks about his upcoming book, Kick Some SaaS: The leader’s guide to purposeful software and global impact.
A third-time guest to the podcast, Mr. SaaS thinks that the industry is seeing interesting changes and a difference in the world can be made with software. He calls software the great leveler and says that everyone has an equal opportunity to make the world a better place.
Topics Covered
• Delivering better value
• The chicken and team member analogy
• Articulating value as a vendor
• Calculating and communicating value to customers
• Undercutting in SaaS
• Understanding the outcome
Time Stamps
• Delivering better value (5:38 – 6:27)
• The chicken story (6:58 – 8:37)
• What happens when good people leave? (8:39 – 9:47)
• Articulating value as a vendor (12:30 – 13:46)
• Calculating and communicating value to customers (13:47 – 17:15)
• Understanding the value of your business (28:15 – 30:31)
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