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Meet Jessica Pavia. Jessica leads both UX Research and UX Operations at BMO, where she supports a research team of 25 and an operations team embedded across a broader experience practice of over 110 people inside one of the more regulated, higher-stakes environments out there. Before BMO, she built…
Meet Brooke Sykes. Brooke's career started in academia before pivoting into policy research with the Ontario government, and then into tech at Mozilla in 2022, where she now manages a user research team. She came to us with change management on her mind, and we got into the often underrecognized em…
Meet Konstantino (Tino) Kapetaneas. Tino is Director of Product Design & Research at Flipp, where he’s led and grown the function for nearly eight years, building the UX research practice from scratch, scaling a 27-person team, and helping evolve the company’s product from a single app to a mul…
For our very first episode, we sit down with Laura Shaw, Director of Design Research at Xero, to talk about the skill that underpins everything else: communication. Laura's career path winds from ESL teaching in Japan to philosophy grad school to nonprofit comms to UX writing to research — and at e…
Vastuuvapautusilmoitus: Tälle sivulle upotettu podcast ja kuvitus ovat peräisin Danielle Klein & Dave Chen:ltä, joka on sen omistajan omaisuutta, eikä se ole sidoksissa Listen Notes, Inc:n tukemaan.