Orchestrating the Agentic Future: A Conversation with IDC’s Sandra Ng

In episode 68 of Beyond Distribution with GTDC, Sandra Ng—IDC’s Senior Vice President of Research based in Singapore—joins host Frank Vitagliano to map the 2026 priorities reshaping enterprise technology and the IT channel. She explains why composite AI is moving from concept to necessity, with organizations blending generative, predictive, prescriptive and agentic approaches to deliver explainable, reliable business outcomes.  
 

Ng highlights the rise of “agent economics” and the human–AI matrix, which urges leaders to rethink value, productivity and accountability frameworks as autonomous agents take on more tasks. She mentions big barriers like governance, culture, and talent that could slow adoption in APJ and other fast-growing technology regions, and stresses urgency in developing applied (not just technical) skills.  
 

How will AI accelerate cloud modernization? What could implementation of these technologies mean to data residency, latency and resilience requirements? This episode provides answers to those questions and covers other topics of great relevance to the APJ technology community.