# Bratton Riley

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Government Customer Service & Digital Equity: Bratton Riley

Being the son of a mayor, Bratton Riley grew up around the government scene. Watching his father help build up his community in Charleston, NC, Bratton saw the importance of equity and technology in order to strengthen the connection between local government and its citizens.  Fast forward to the p…

SC Launch CEO Podcast: Citibot

Featuring Bratton Riley, Founder and CEO Citibot connects citizens to their local government by integrating text messaging and messenger apps into an interactive customer service experience. With Citibot, citizens report city issues and get answers to their questions, and the city saves time and mo…

Ep.68 AI-Powered Chat Built For Government with Bratton Riley, CEO of Citibot

Bratton Riley, CEO of Citibot providing customer service and data management software solutions for cities, governments, and corporate clients. Citibot is simple for the citizen while being driven by Artificial Intelligence and Machine Learning Technology. In today's episode you will learn: From…

Interview with Bratton Riley, CEO, Citibot [Austin City Limits Live Podcast Tour]

Featuring Bratton Riley, CEO of CitibotConnect w/ Bratton: https://www.linkedin.com/in/bratton-riley/ Sponsor: Nagarro Public SectorNagarro excels at helping senior technology leaders in digital disruption from Cloud, AI, Big Data, and digital product engineering to system integration work across p…

Building Trust in Local Government with Bratton Riley

Join us as we sit down with Bratton Riley, co-founder and CEO of CityBot, a multi-channel chatbot platform designed specifically for improving customer service in local governments. With his extensive experience growing up around local government and learning from his father, former mayor of Charle…

How the Govtech Industry Should Bring GenerativeAI Into Government

Citibot Founder Bratton Riley provides a CEO’s perspective on the proper integration of AI-powered solutions to build trust, facilitate communication and make governments more accessible to the residents they serve.

Episode 25: AI and Chatbots – Beyond Scripted Response

Season 4: Episode 25: AI and Chatbots – Beyond Scripted Response A conversation with Bratton Riley, co-founder and CEO of CITIBOT Bratton first appeared on Sharkbytes.Net in September 2020, when machine learning ruled the industry. Today, with AI on the rise, CITIBOT is now an industry leader. Lea…

Season 5: Episode 1: GovTech Vision 2025: Innovating the Future of Public Sector Technology

Season 5: Episode 1: GovTech Vision 2025: Innovating the Future of Public Sector Technology   A special webinar-turned podcast, hosted by CitiBot. This episode explores the pivotal trends shaping urban environments through AI and other digital advancements. ·      Bratton Riley, CITIBOT CEO and co…

How AI Is Transforming Local Government Customer Service with Bratton Riley of Citibot

Janice Allen Jackson welcomes Citibot Co-Founder and CEO Bratton Riley back to Local Matters Podcast of Georgia for a conversation about AI, customer service, accessibility, employee morale, and public trust. Bratton explains how Citibot helps government agencies communicate with residents through …