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When markets turn volatile, the industry talks about resilience. But language matters and understanding what a resilient portfolio and a resilient client actually look like can provide useful instruction for advisors navigating this moment. In this episode of WP Talk, Scott Starratt, Investment Advisor and Portfolio Manager at Starratt Wealth Management of Canaccord Genuity in Calgary, explains how he creates resilience and why the language advisors use can help improve client outcomes.
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