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What does truly excellent customer service look like—and how do you make it consistent, even at scale? This week on What Problem Are You Solving? (What PAYS), we take a magical ride through what a certain Orlando attraction can teach us about world-class service. From intentional design to frontlin…

Testing Assumptions

This week on What Problem Are You Solving? (What PAYS), we're joined by David Bland, author of Testing Business Ideas, to talk about real-world experiments that reduce risk, uncover truth, and help you move fast without guessing.

Creating Value

This week on What Problem Are You Solving? (What PAYS), we're unpacking the idea of customer value. Is it about having the lowest price? Is it cost savings or convenience? Emotional connection or brand love? Maybe it's all of these—or something else entirely. 🔥 In this episode: ✅ The multiple lay…
How do you go from a problem to a tested prototype in just five days? That's the magic of the Google Design Sprint, and this week on What Problem Are You Solving? (What PAYS), we break it down—step by step. Created at Google Ventures and made famous by Jake Knapp, the Design Sprint is a repeatable,…
سلب مسئولیت: پادکست و آثار هنری تعبیه شده در این صفحه متعلق به Jon T. Ruark, Ty Smith, and Adam Berk است که متعلق به صاحب آن است و به Listen Notes، Inc وابسته یا تایید نشده است.