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When a brand's comment section blows up, someone has to answer — at a scale no social team can staff.
In this episode of We Built It Because We Had To, host Jonathan W. Buckley sits down with Hank Leber, co-founder of Stanify, the company building AI that answers a brand's social comments in the brand's own voice — "listening with humanity." Hank explains why enterprise buyers hesitate before handing an AI their public voice, how Stanify approaches toxic-content moderation at enterprise scale, why the platform launched on Facebook and Instagram first with TikTok and Twitter coming, and where the human-in-the-loop sits when one bad AI output can become a brand news story. He also shares what he'd tell any founder about to hand AI their brand's public voice.
Connect with Hank Leber: https://www.linkedin.com/in/hankleber/
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