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In this episode of The Value Blueprint, hosts James Grieve and Shayla McLean sit down with Lenny Howling, President of Kaizen Hub, to unpack a problem most growing businesses face but rarely name: broken processes that quietly undermine execution.
Drawing on real-world experience in trades, manufacturing, and field-based operations, Lenny shares how visual systems, simple process mapping, and continuous improvement can turn daily chaos into consistency, without binders, bureaucracy, or burnout.
You’ll learn:
The early warning signs of fragile or broken processes on the shop floor
Why most “people problems” are actually process problems
How visual management systems reduce rework, stress, and missed handoffs
Why documenting work visually protects your business when key people leave
How to build buy-in by involving your team, without slowing the business down
This conversation is packed with practical insights for founders, operators, and leadership teams who want to scale sustainably, improve execution, and stop firefighting daily issues.
Perfect for leaders in construction, manufacturing, trades, and service businesses navigating growth or operational strain.
Learn more about Value Driver at valuedriver.ca
Explore Kaizen Hub at kaizenhub.ca