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In this episode, Andrew is joined by Bluefield Group CEO Michael Smith for a discussion about how to get laser-focused on churn, and how Bluefield drove their client churn rate from 33% down below 10%, all while also adding doors. Michael touches on why resident and investor experience both matter, and how they've shifted over time.
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اپیزودهای قبلی Triple Win Property Management را جستجو کن.
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