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In this podcast, Michael and Stephanie discuss best practices and insights on ensuring the success of sales programs. Owing to the nature of programs, sales programs, in general, have a shorter runway as compared to other types of programs. Timelines are extremely critical and the timeframes to lau…
In this podcast, Rebecca Brown from Teleperformance and Craig Astridge with the International Air Transport Association (IATA) talk about insights and findings from IATA's Economic Forecast and the challenges airlines are currently facing as the pandemic recedes. You will get insights on when air …
Elsia Casale from Teleperformance and Janesh Patel with Wyndham Hotels and Resorts Group talk about the technological innovations born during the covid-19 pandemic and how it has changed not only the workforce capabilities but also how customers experience Wyndham Hotels. By developing and leverag…
In a recent McKinsey publication "The Future of CX", they surveyed 260 CX leaders from US-based companies of all sizes and found only 13% of CX leaders were confident that their organization can take action on CX issues in near real-time. With the world slowly opening, the biggest question CX leade…
سلب مسئولیت: پادکست و آثار هنری تعبیه شده در این صفحه متعلق به Teleperformance است که متعلق به صاحب آن است و به Listen Notes، Inc وابسته یا تایید نشده است.