Is AI making communication less human?

Eric and John explore AI-generated writing, trust, and human connection. They end with practical advice on how to use AI for communication, and how not to.

In this episode, Eric and John explore how AI-generated writing impacts style, trust, and the meaning of the message being communicated.

They examine real life examples ranging from speechwriting, transactional emails, and personal correspondence to answer questions about when AI supports communcation, and when it dangerously replaces the hard work of human connection.

00:50 AI writing tells and growing suspicion of human writing

03:08 Polished cadence, conversational style, and human editing

06:42 How well can AI write in another person's voice?

10:30 AI imitation, human imperfection, and authorship cues

15:53 AI for transactional email versus personal correspondence

17:41 Relationships, empathy, and the source of a message shapes the message

21:13 AI email filters, team trust, and communication judgment

25:49 Labels for AI-generated, AI-assisted, and human writing