درباره این اپیزود
With the rapid shifts that took place last year, consumers have flocked to online shopping more than they have since the dawn of digital – and they also haven’t let go of their increasingly high expectations for digital experiences.
In this podcast we look into:
- How has lockdown affected traffic and traffic profiles
- How are online customers behaviours changing and are they here to stay
- How is the customer journey changing
- How are channels changing
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